Calle Saphi 875, Cusco City Centre, 084 Cusco, Peru
#64 of 292 hotels in Cusco
Guests' ChoiceBased on 40 hotel reviews
8.9Cleanliness
9.4
Comfort
9.2
Location
8.1
Facilities
9.1
Staff
9.6
Value for money
9.1
Free WiFi
8.2
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Showing 1 – 25
Reviewed: 6 May 2024
Olga
United Statesall was perfect
this hotel in 7 min walk from Plaza de Armaz and there is so quite . so good after pretty loud center.. room are clean, breakfast are amazing and super super nice facilities.
Stayed in May 2024
Reviewed: 1 January 2024
Changdae
South KoreaFar from the plaza
It's quiet, clean, and beautiful
Stayed in December 2023
Reviewed: 29 December 2023
Anastasia
United KingdomThe hotel is not good in responding to messages via booking. We couldn't call them and they wouldn't respond to messages, which made the communication prior to our stay a bit tricky. The hotel is only 10min walk from the centre of Cusco. However the street is very dark at night and people need to be cautious when returning to the hotel late at night
Everything was great. The room was clean, warm and quiet. The bathroom was clean and the shower was great. It always had warm water. They provided shampoo and conditioner and hairdryer. The personnel were very helpful. Whatever we asked them for we had it. They also stored our baggage for 4 days for free
Stayed in December 2023
Reviewed: 21 November 2023
Joaris
Puerto RicoI would incorporate more clothe hangers
I loved how safe and welcomed I felt as soon as I entered to the hotel. It felt like a beautiful boutique hotel with Peruvian tradition and culture all over the place.
Stayed in November 2023
Reviewed: 14 November 2023
Dimitris
GreeceHousekeeping personnel
Stayed in October 2023
Reviewed: 27 October 2023
Abbie
United KingdomIf I had to complain it would be the location however the hotel is only a 10 minute walk from the main square so it was not a huge problem for me.
Beautiful and clean hotel just outside of the Cisco historical centre. The bed was so comfortable and the rooms quiet and clean. The bathrooms too were exceptionally clean. The buffet breakfast was very good too
Stayed in October 2023
Reviewed: 27 October 2023
Joyce
NetherlandsLaundry service at $4 per kilo is very expensive, double the price of next door. I would suggest to offer it at a reasonable price, or not at all.
Came back here a second time because we loved it so much. Friendly staff that let us check in earlier and check out later, great breakfast and comfy rooms that are cleaned daily if you like so.
Stayed in October 2023
Reviewed: 26 October 2023
Julien
SwitzerlandWifi
Friendly staff, very clean, great breakfast
Stayed in October 2023
Reviewed: 7 October 2023
Julie
United StatesBreakfast?
Convenience to town without being in the thick of the noise. Front desk was very helpful.
Stayed in September 2023
Reviewed: 1 October 2023
Gustavo
BrazilMost of the hotels of Cusco have an option of a box breakfast for the tourists which wake up early for the tours (most of the tours start before 5 am such as Laguna Humantay, Mountain of Collors), however the hotel didn’t offer me such possibility of a breakfast box or an early breakfast. In addition, the hotel is a little far from downtown in particular if you are going in the Winter and need to walk 1 quilometer until downtown.
The facilities are good and everything was clean. The staff kept my luggages during the day until I came back from my last tour.
Stayed in September 2023
Reviewed: 30 September 2023
Singh
AustraliaN/A but about a 10 minute walk from the main square.
Lovely staff, clean.
Stayed in September 2023
Reviewed: 28 September 2023
Singh
AustraliaN/A, but if I had to complain about something the room was a little small.
Helpful staff, clean, breakfast included and not a bad location - about 10 minute walk to the main square.
Stayed in September 2023
Reviewed: 15 September 2023
Daniel
United KingdomThe rooms were a bit noisy in the morning, especially on first floor, as sound carried from breakfast area.
Comfortable, spacious rooms - good for relaxing after hiking/trips out of the city. Clean bathrooms with hot water. Very friendly and helpful staff. Decent breakfast. Convenient luggage storage service
Stayed in September 2023
Reviewed: 31 July 2023
Stijn
NetherlandsNot really a lot not to like.
The hotel is situated in a quieter street a 5 minute walk from the main square. The hotel staff was friendly and helpful although not all spoke English. Breakfast was extensive and fulfilling and the room was spacious with a nice bed and great shower.
Stayed in July 2023
Reviewed: 28 June 2023
Stella
United StatesAll perfect!
Beautiful boutique Hotel. My room had a small balcony & it was very spacious. The bed so comfy, and they have a heating system in room. Breakfast was buffet style and it was great!
Stayed in June 2023
Reviewed: 12 May 2023
Natsuko
Japanthe staff was nice and helpful.
Stayed in May 2023
Reviewed: 12 May 2023
Galosb
Israelsuper cold at night and the heater was on only when the hotel had a lot of guests
great facilities and excellent breakfast
Stayed in May 2023
Reviewed: 10 May 2023
Galosb
Israelcold rooms and shower was not really hot . imposible to make hot bathtub
clean and comfortable
Stayed in May 2023
Reviewed: 1 February 2024
David
United KingdomDisappointed with standard of room for the price we paid. Hot water didn’t work sufficiently and breakfast was very limited choice. Bathroom in need of repairs and room in need of an update in paint and furniture.
Very friendly and polite staff that work very hard
Stayed in January 2024
Reviewed: 1 January 2022
Jose
PeruWe felt ripped off because the hotel surprised us with an absurd exchange rate from USD to PEN. The staff informed us that this was policy of the hotel and we understood it wasn’t their doing, but it was basically a scam to inform us of this only during checkout. Not only that, but they also told us they couldn’t charge the amount in USD so it HAD to be in PEN. Therefore, they gave us no option but to accept this absurd exchange rate. To be perfectly honest, it was not a lot of money but what really did it for us was feeling they were purposefully deceitful and take advantage of this to get some extra income but what they’re really doing is making sure people stay away.
Location was convenient. Close enough to the center to walk but far enough to stay away from the noise. The staff was very helpful and even helped plus out with some issues we had. Breakfast was just ok but it did the job.
Stayed in January 2022
Reviewed: 31 March 2024
Alexandre
BrazilThere are no comments available for this review
Stayed in March 2024
Reviewed: 20 January 2024
Cindy
United StatesThere are no comments available for this review
Stayed in December 2023
Reviewed: 14 January 2024
Sevengil
TurkeyThere are no comments available for this review
Stayed in January 2024
Reviewed: 31 December 2023
Reza
CanadaThere are no comments available for this review
Stayed in December 2023
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