Very busy at breakfast but got served eventually.

Good facilities and reasonable breakfast.

Stayed in May 2024

The hotel was pretty nice, it was close to everything. I liked the breakfast but above of all the staff was amazing !!

Stayed in April 2024

Really nice place, unforgettable breakfast and nice and helpful staff.

Stayed in December 2023

Hot water was not available 24/7. The sink had a problem that needed to be fixed.

Prime location, close to the lower part of town. Next to bus stop ans very close to train station.

Stayed in July 2023

nothing

owner / manager very helpful and Friendly easy check in and out . close to main square.nice breakfast

Stayed in June 2023

Wifi never worked. A few of the staff members were not as attentive & they gave us the wrong room.

Great Great Great location. You can't beat this place in Aguas Calientes because it's right next to the bus stop and close to the train depot. Any other place is going to be up or down a hill. Breakfast is good. Very accomodating.

Stayed in November 2022

No

Ok

Stayed in October 2022

The lady at the reception could not speak English, which you would expect in such a touristic place .

The rooms were quiet, warm, clean and spaceous. Enough lights and sockets were available. The warm water in the shower worked. The hotel is located central in Machu Picchu town, close to restaurants and bars and perfect to start your hike up to the citadel in the morning.

Stayed in August 2022

WiFi slightly hit and miss.

Good location in centre of Machu Picchu town with easy access to shops, bars and restaurants. Close to bus pick-up point. Really clean and comfortable room. Happy to store our bags whilst visiting Machu Picchu, and even gave us an early morning wake-up call so we could go for sunrise!

Stayed in June 2022

The towels could do better since they're small and very thin. I also recomend to the people that have to leave early to discuss it with the staff, since we had to run to the train station because the hotel wasn't open yet, even though we told the staff the day before. Recomendation: call to the phone number registered in booking.

The comfort of the rooms, the flexibility of the staff and recomendations.

Stayed in April 2022

the staff didn’t speak English which is not very convenient for a hotel with a lot of tourism.

very nice room, felt comfortable there!

Stayed in April 2022

3 floors of stairs.

Great location, super helpful staff, delicious breakfast.

Stayed in April 2022

No elevator

Everything was clean, and staff was friendly

Stayed in January 2022

Great value for money.

Stayed in January 2022

No major complaints. The room was a little stuffy, but they provided a fan which helped.

Fantastic location as it is just around the corner from the bus to Machu Picchu. The staff meet you at the train station to walk you to the hotel. The complimentary breakfast was simple but very nice.

Stayed in November 2021

Location.

Stayed in September 2021

Our room lacked ventilation, and I needed to go to the reception to check why we dont have hot water. It was sorted out quickly. Bottom line, machu pichu is the reason you come to here, not for the hotel.

The location was perfect, walking distance from the bus to Machu Pichu, from the train station, and from the ticket office. The staff picked us up from the train station, it was very convinient. The room was clean, resonable size, including breakfast for a very good price. We stayed for two nights, I think this is optimal. With the ticket for Machu Pichu you can visit the museum for free (near the bridge, where you get off the trail). The staff was very helpful, I want to thank them once again!

Stayed in August 2021

The staff were so incredibly friendly and very accommodating. Would definitely stay here again

Stayed in May 2024

Breakfast was only one Mallorca portion scrambled eggs and one hot drink with one juice made by a receptionist. Redicilous!

Stayed in April 2024

It was all okay

It’s easily reachable from the station and pick up for tours. The staff or shall I say Lis. She was amazing and incredibly helpful. She came to pick us up from the station. After that nothing was too much to ask.

Stayed in January 2024

Great breakfast! Staff excellent. Helped us get ticket to Machu Picchu at 9:30 New Year’s Eve. It is located perfectly!

Stayed in January 2024

There was no hot water

Close to everything

Stayed in August 2023

The family who owns the hotel is very caring, polite, helpful.

Stayed in July 2023

This is located in a busy street in aguas calientes, so there is of course a bit of outside noise. For a stay of a night or two, it was perfect. But if you’re looking for something with zero noise, then outside of aguas calientes by the river is more quiet (but much more expensive too).

very comfortable rooms! Good beds, heater in rooms, very clean and hot water works! :)

Stayed in April 2023