Palacio Manco Capac was fantastic for my stay in Cusco. Location, staff, rooms, everything was 5/5! The room was very clean, gorgeous and spacious. Very nice style reception rooms, lovely dining room and great menu. Staff was super helpful and kind. They even brough me a cake on my birthday and sang! The hotel is located on a hillside, so has gorgeous views, very convenient location to Plaza de Armas, Mirador San Cristobal and other attractions. Loved everything! Thank you, PMC!!! :-)

Stayed in February 2023

Marco was exceptional! He was very friendly and helpful! I have a great view of the city from my room.

Stayed in February 2023

Bad smell from sewer spreads into our room.

Charming and unique property. Great view on the town from a common lounge with a bar.

Stayed in February 2023

Apart from one person from the staff, who was exceptionally helpful, kind, friendly and professional, the rest were not really eager to make our experience worth a while. The hotel was also lacking strong hands to help us with the luggage, so I had to carry all our luggage on my own for over 300 meters from the reception to our room and back. I wasn't expecting the receptionist to do it for me, but they could have a battery charged golf cart in order for the staff to quickly handle these tasks.

The mansion was beautiful, in perfect condition. Everything was clean and in order. You could see and smell flowers everywhere. And, of course, the view of Cusco. This is the best view in the area!

Stayed in December 2022

No high chairs for babies

good service and accommodation

Stayed in December 2022

the property is simply amazing, great location.

Stayed in January 2023

I come from a fairly warm region, and I found the Sacred Valley summer colder than I expected. The hotels I stayed in were in old buildings that were beautiful but had little or no heating. Palacio P.M. had a single heater in the room, but for me, it felt inadequate.

This hotel was lovely in every way, subject to one caveat below. The hotel rooms, common areas, and grounds are beautiful, the views are gorgeous, the staff extremely helpful – they went beyond the call of duty to help out with an unexpected difficulty – and the breakfast excellent. Highly recommended.

Stayed in January 2023

we always took a taxi on our way back from town(it was about 12 minutes walk to the plaza), because the way up was too difficult with the altitude

beautiful location, friendly and professional staff, excellent facilities (shower in our room- exceptional!)

Stayed in December 2022

Nothing to report.

Beautiful setting above Cusco overlooking the city. Comfortable and clean. Spacious bathroom. Friendly staff was very attentive. Very nice breakfast.

Stayed in November 2022

NA

peaceful, serene location within easy walking distance of Town Center. Staff was very accommodating , friendly, and professional. The little dog that lives at the property was so loving and sweet. Made friend instantly with him.

Stayed in November 2022

Very good location, the best view overlooking the city. Very quiet location. Hotel is very cozy and has a character. Very nice breakfast and very nice staff.

Stayed in November 2022

For us everything worked

5Star for Staff. Didn't say no to anything. Extended one day. Arranged everything. Packed breakfast for early morning excursions. Room service was amazing. Restaurant Manager is such nice person , Cooked some dishes out of menu for us. Great ambiance..I keep writing good things

Stayed in November 2022

our room has amazing view of Cusco

Stayed in October 2022

everything is great

the view from our hotel room is amazing. I think it’s the best view in Cusco

Stayed in November 2022

Little out of town, but you get the view in return.

Beautiful hotel in a stunning location.

Stayed in November 2022

N/A

Beautiful grounds, very kind and attentive staff, comfortable room.

Stayed in November 2022

rien

tout

Stayed in October 2022

Amazing views, spacious rooms, beautiful hotel.

Stayed in October 2022

room didn’t have a fridge

location, the view, the staff

Stayed in October 2022

Pre-dawn noise from guest and staff in corridors - better door insulation would help here.

Beautiful setting above main square on old Qapac Ñan between Cusco and Sacsayhuaman. Fascinating history from Incan Palace to Spanish colonial residence and now an excellent hotel. Rooms are large and comfortable, impeccably clean. Staff are equally wonderful- well trained, helpful and happy. And did K me room the stunning views over the city? And a plus for us was the car parking. I will happily stay there again.

Stayed in October 2022

Location was up in a hill with amazing view of cusco, mountains, and overlooking ruins! 15 min walk (up and down hills) to main plaza! The staff were exceptional, assisted with transportation, answered all questions, and had amazing breakfast! Purified drinking water on site! Two alpacas too! We would stay here again in heart beat!

Stayed in October 2022

Very nice boutique hotel situated right above Plaza de Armas. Perfect views from breakfast restaurant. Very friendly and helpful staff. Backyard with alpacas. Very nice bar area with cozy open fire place (although the drinks were a bit pricey).

Stayed in September 2022

Best staff, best room, best view and best food!

Stayed in October 2022

bit cold in the lounge

it’s history and location

Stayed in September 2022

I will give 100 points for this stay! it’s the best stay among my hundreds of hotel stays! Staying at this historic building is really enjoyable. The room, services, views are absolutely great! Worthy of note is that the staff is fantastically helpful. They are trying to prepare anything we need and help solve any challenges in our trip. This property is a MUST-STAY in Cusco! Thanks for all the staff bringing this invaluable experience.

Stayed in August 2022