Camino a Willoq #728, Ollantaytambo, Peru
#38 of 62 hotels in Ollantaytambo
Guests' ChoiceBased on 147 hotel reviews
8.5Cleanliness
8.8
Comfort
8.6
Location
8.5
Facilities
8.3
Staff
9.3
Value for money
8.7
Free WiFi
8.6
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End of dialog contentReviewed: 22 February 2022
Sarah
United StatesNothing.
Stijn and Edith were so warm, personable, and helpful. They make you feel at home, but a home where you have no worries or responsibilities. They help you navigate Ollentaytambo, the services, any challenges you face (we were managing altitide challenges and our bank not recognizing where we were), and go the extra mile to make your stay easy and comfortable.
Stayed in February 2022
Reviewed: 31 January 2022
Don
United Statesthere was a mix up with our room and we ended up in 2 separate rooms, which ended up being just fine....
the staff was very helpful
Stayed in January 2022
Reviewed: 14 January 2022
Bryce
United StatesWe loved location! Falling asleep to the gushing river every night was so peaceful. We also love the huge and delicious breakfast every day. This hotel is absolutely perfect.
Stayed in February 2022
Reviewed: 13 December 2021
Sandra
Colombiawe didn’t have to see the place well because we arrived at night and leave early next day; that’s the reason for my rating.
Place looked good, clean and the attention was excellent, they welcomed us with a hot te when we arrived, room clean with nice and typical decorations.
Stayed in December 2021
Reviewed: 6 December 2021
Juan
United Statesthe property is pretty far away from central/train station
the views in the morning are breathtaking
Stayed in November 2021
Reviewed: 24 November 2021
Kim
CanadaWarm welcome, nice rooms
Stayed in November 2021
Reviewed: 24 November 2021
Luiz
BrazilLocation and Staff
Stayed in October 2021
Reviewed: 6 October 2021
James
United StatesBathroom started to smell a bit, but ultimately not a huge deal.
The owners are kind and caring, the common space is gorgeous, breakfast provided is good, and an absolutely unparalleled view. Sitting on their veranda and looking at the mountains, the ruins, and a breeze blowing felt like a paradise.
Stayed in September 2021
Reviewed: 27 September 2021
Linda
United StatesThe lodge is located right next to a beautiful little river just down the road from the center of town. It is plenty close enough to walk to town. The surrounding mountains and views of the ruins are incredible. There are beautiful gardens and a very pleasant dining area where they serve a great breakfast. The staff were very friendly and accommodating.
Stayed in September 2021
Reviewed: 11 September 2021
Tyler
United StatesThe lodge was quite cozy, with friendly staff and a great atmosphere. Stan, Edith, and Luisa were very helpful in getting us settled, offering suggestions on restaurants, and giving us tips. Very friendly people. The river running outside, and the natural feel to the place, sets a nice ambiance that offers a great alternative to the hustle and bustle in town. Breakfast was delicious, with scrambled eggs, fresh bread and jam, coffee, and tea. Additionally, tea is available in the evenings. We will definitely come back for another stay if we’re ever in the Sacred Valley again.
Stayed in September 2021
Reviewed: 8 September 2021
Anu
United StatesCheck in process could be better
Clean place ran by a couple, simple rooms with a beautiful sound of water all the time.
Stayed in September 2021
Reviewed: 3 August 2021
David
United StatesNo heat - but that’s Peru. Plenty of really warm blankets, so sleep was great
Shower pressure was good. The bed was perfect. The river noise made a great white background noise for sleeping
Stayed in August 2021
Reviewed: 29 June 2021
Angela
United StatesThe room was a bit small, but we new since you can tell from the pictures.
The lodge is beautiful, true to the pictures. We had a triple room with view to the mountains and the creek that passes right next to the property. The staff is wonderful, very accommodating and ready to help. The owner is also a certified tour guide who took us to Machu Picchu and gave us a private tour, fantastic experience! She also helped us with transportation arrangements from Cusco Airport to Ollantaytambo. We would definitively go back!!
Stayed in June 2021
Reviewed: 29 May 2024
Connie
United StatesThere was a lot of issue with the hot water system for 3 of our 4 nights. I had to contact Edith to address it. WiFi was spotty too.
It was good value for 4 nights. Edith and her husband was very friendly and helpful. It’s about 5 minutes walk to the main square. Breakfast was wonderful - real scrambled eggs, fruit/yogurt salad, bread/butter/cheese/jam and coffee/tea.
Stayed in May 2024
Reviewed: 3 May 2024
Lucy
United StatesNot ever enough toilet paper. Could have used another towel.
Stayed in April 2024
Reviewed: 5 April 2024
Eszter
United KingdomRiver Urumbaba is right next to the hotel and due to heavy raining the river was extremely full and fast running and LOUD. I could barely sleep all night from the constant noise! I understand it was an extreme few days and normally the river is really quiet so it was only my bad luck!
Gorgeous location, lovely staff, nice breakfast, warm bedding
Stayed in March 2024
Reviewed: 23 March 2024
Fen
United StatesWhen we getting into our room, I found that the light bulb in the room is broken. Also, there is no cup provided. After we checked out from the lodge, my wife found her necklace was lost. She thought she might left the necklace in the room. So we contacted the hotel. But we never get any response from the hotel about this.
The lodge is within walking distance to the main square and train station.
Stayed in March 2024
Reviewed: 4 January 2024
Svetoslava
CanadaVery loud in the room from the river = windows and doors not well I sated for noise! NO water in the shower from 22:00 until 06:00 and no one advised us at check in!
Stayed in December 2023
Reviewed: 18 November 2023
Sabina
CanadaIt was super noisy. You can hear all the other people staying there and the street noise. Although away from downtown the noise really came through. We did not get a good sleep at all.
We liked the location as it was away from downtown, but close and easy to get to downtown through the alleys. Also it is located by a beautiful creek and the view was very nice. Staff are very friendly.
Stayed in November 2023
Reviewed: 26 June 2023
Shuo
United StatesNo heaters. Gotta pay extra 30 Soles for a heater. Far from the train station.
We got up late and they sent the breakfast to our room.
Stayed in June 2023
Reviewed: 12 January 2023
Aaron
AustraliaThe water stopped working late at night each night. Last morning of staying, there was no water.
Location. Very friendly staff and helpful. Very nice views. Listening to water in river was relaxing. Would stay there again. Besides the water situation, it was a very nice place to stay.
Stayed in January 2023
Reviewed: 21 October 2022
Felicia
NetherlandsFull of dead flies everywhere in the toilet and bedroom. It was a nightmare for me. I thought I could be well rested before preparing for the Inca trail but it only gave me more stress.
Very friendly owners.
Stayed in October 2022
Reviewed: 17 October 2022
Amanda
BrazilOne of the reasons I have chosen this place it was because of the view, but they put me in a room with no view to the mountains and with the window turn to the street, because of it I heard A LOT of noise during all night long, it was awful. Furthermore, in the description they describe that there is hairdryer avaiable but there wasn't
The breakfast is prepared for the group, so they delivered in my table a whole breakfast with egg, tea, coffe and breads.
Stayed in October 2022
Reviewed: 11 September 2022
Michelle
United Statesit was on a major road and intersection in this small town across from some type of motorcycle repair shop. literally revving engines through all hours of night 24/7. walls so thin I could hear my neighbor in the bathroom or a cough. add to that the loud inconsiderate voices of the neighboring establishments , homes and farm with roosters also at ALL hours. I literally begged them to stop so I could try and get an hour of sleep. it’s billed as peaceful and on a river - but that’s not even close to what I experienced. I told the owner he offered nothing for my completely wasted 2 rooms there. he is trying to present a nice place but nothing will ever combat that noise. worst experience I can recall in Peru or Ecuador where one understands some noise can’t be avoided. I hate to leave a negative review as I know it affects someone’s business but please do yourself a favor and do not book this place. I’m not fussy or very particular - but you cannot rest here and that’s what one looks for in ollantaytambo.
the decor and cleanliness
Stayed in September 2022
Reviewed: 10 September 2022
Jhcor
United StatesIndustrial shop across the street grinding metal and pounding at various early morning hours; Roosters crowing at 3a.m.; Dogs barking all hours; Road noise starting at 7 a.m.; low water pressure at times; and No heat in the rooms (asked for a heater and was told to try the room with just the beds alpaca blanket).
Inexpensive; Owner's Staff were very accomodating; Top notch scrambled eggs; Airport Transfer for a fee; Arranged Tours; and Views of surrounding mountains and ruins.
Stayed in September 2022
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