A bit less choice for breakfast. My understanding is that I was the only guest in the house

The host was very helpful, meeting me at the train and taken me straight to the machu picchu with no troubles which i had already booked in advance and became my guide automatically 😀

Stayed in April 2024

A perfect stay at Picos house. Zain picked us up at the train station and was very kind and helpful. The breakfast on the roof top is amazing, it has a fantastic view to the city center and the valley (I think one of the best you can find in Aguas Caliente)

Stayed in November 2023

Carlos was such a nice and very helpful host. He explained everything about Aguas Calientes and Machu Picchu to us and even let us take a shower after our official check out after we climbed Wayna Picchu. Highly recommend.

Stayed in October 2023

Everything ok

The lady on the desk was very helpful and nothing was too much trouble plus a comfy bed

Stayed in October 2023

No improvement needed.

Had an extremely comfortable and relaxing stay! The hotel is situated on a hill, providing a peaceful and private atmosphere. The interior of the hotel room was impeccably clean. The owner was incredibly attentive and speaks excellent English, helping me with purchasing Machu Picchu tickets and suggesting local attractions. I'll definitely recommend this hotel to my friends.

Stayed in August 2023

Carlos was a great host, meeting us at the train station to start our stay in Aguas Calientes. The hotel is in a quiet part of town which was nice and relaxing after a busy day at Machu Picchu. And we had a great breakfast on the rooftop with a nice view of the valley. 

Stayed in July 2023

Nothing to add here

Cleanliness was perfect. The host was a really good guide man to Machu Picchu, and also telling us about places to have really good meals in Aguas Calientes. And the breakfast was alright for what we expected.

Stayed in July 2023

We left early to go to Machu Picchu so we missed breakfast, we were also unable to store our bags in the hotel as Carlos was not going to be there when we got back, it was okay as we stored our bags at Machu Picchu, it just added an extra layer expense.

It was very comfortable, warm and very clean. It was very new. Carlos, the owner met us at the station which meant it was easy to find the property.

Stayed in May 2023

Cosy place. Carlos was so welcoming, friendly and accommodating. The room was very clean and very comfortable. Highly recommend Picos house.

Stayed in May 2023

No real coffee!

Carlos was brilliant, he met us at the station and helped us carry our bags to the hostel. He gave us loads of great tips about our trip to Machu Picchu the next day, buying bus tickets etc. The hostel was clean and lovely, with warm water and comfy beds. There is a beautiful view from the breakfast area and Carlos provided fruit, fresh bread, tea and eggs before our trip up Machu Picchu.

Stayed in April 2023

The only thing people should be aware of is that it's about an 8-minute walk uphill from the train station. But Carlos will meet you there and help with your luggage.

This is a great place to stay. The rooms are very clean and comfortable and the price is reasonable, but the thing that makes it special is the Owner Carlos. He’s the best! He couldn’t be more helpful or nicer. Our son and daughter-in-law got sick and Carlos couldn’t do enough to help them. It made the stay great despite the tough circumstances. Highly recommended!

Stayed in December 2022

The breakfast was too limited, and not as shown on the picture (toast, egg and tea/coffee) is a point to improve.

Hotel is new, and very very clean! The bed is very comfy and towels are new and clean. Owner is very friendly, nice and helpful! He met us on a train station even when train was late for 20 min. Also we were able to leave our bags for half a day. View from the dining room is amazing.

Stayed in November 2022

Carlos need to hire someone to help him with all the task related to hotel; Breakfast, cleanliness etc, was not bad but can be better

hospitality and recommendations from Carlos, I really appreciate that.

Stayed in October 2022

Carlos picked us up at the train station and brought us to get tickets for the bus the next morning to Machu Picchu and then walked us to the accommodation. He was super helpful and gave us really good advice to make sure our trip to MP was as easy as possible.

Stayed in October 2022

Nothing, the hotel was perfect for what we wanted it for.

Carlos the owner was incredibly helpful. He met us from the train station and told us everything we needed to know about our trip to Machu Picchu. He got up early to cook us breakfast and looked after our bags whilst we were visiting Machu Picchu itself. The beds were incredibly comfortable, the best that we have slept in during our trip to Peru, and the hotel was warm and safe and had a nice bathroom with good water pressure.

Stayed in October 2022

Everything was good

Carlos is an amazing host. He helped us to much to stay on time for the MachuPichu tour. The acomodation was really nice and everything was great. Stay at the hotel was a really good experience. Thank you Carlos for everything and to do our visit an awesome experience. 🙏

Stayed in October 2022

Owner was exceptional. We needed to get to our bus early for our Citadel tour and be able to make our entry to climb Hyuana Picchu. We were a family group of 8 and he got up early to make sure we had a hot breakfast with eggs, coffee, tea, fruit etc. Wish we could have stayed 2 nights to be able to enjoy the view from the balcony. He stored our luggage without a problem as we were catching a train after our tour and climb. Rooms were comfortable and we didn’t mind the sounds of the town which settled down early. It’s a little bit of a walk from the station but the walk through town along the river is picturesque. Would recommend for the attentive and welcoming service alone.

Stayed in August 2022

location is a bit far from downtown

Carlos is a great person, help us a lot with restaurants and Machu Picchu tips

Stayed in October 2022

had to climb a few steps to reach the property

it was not far from the center of town, but had to climb a few steps. it was spotless and Carlos was outstanding. Excellent and personalized service. Breakfast was simple but the view from terrace was outstanding

Stayed in September 2022

Carlos was very friendly and helpful

Stayed in September 2022

Owner came to train station and helped with bags. Breakfast view is spectacular. Its a warm and cozy B&B . very very clean

Stayed in September 2022

Make sure you accept the offer from Carlos to be met at the station (or however you arrive). I declined as I am stubborn and was only able to find the hotel as my Spanish was just about good enough to ask some locals for directions. I would have never found it otherwise as there is no signage, entirely my fault though! Would highly recommend this hotel.

The manager, Carlos, was excellent from start to finish. He have us tips for visiting Machu Picchu as well as things to do in Aguas Calientes. Very modern and clean hotel with a fantastic upper terrace that has incredible views of the town and surrounding mountains. Great view from our room as well. Would definitely stay again if lucky enough to get a second visit to the amazing Machu Picchu!

Stayed in August 2022

if people have difficulty climbing stairs then this hotel would not be great. it was fine for us and our 6 year old.

the room was very clean. The owner meet us at the train station and also got up extra early to cook us breakfast!

Stayed in July 2022

super friendly staff

Stayed in August 2022