The room needed a good vacuum as I was sneezing from the dust!

We were only there for one night but our room was comfortable, large and the location was fantastic. The staff were very helpful and friendly and breakfast decent.

Stayed in April 2024

Location was great

Stayed in April 2024

No hot water, just lukewarm. The hotel needs updating.

Location in the city center, friendly staff, big room

Stayed in March 2024

n/a

The location was excellent, just a few steps away from the center of Puno and its major attractions, restaurants, and bars! The staff was kind and friendly, offering helpful advice and suggestions. After check-out, I was allowed to use their relaxation area to work until my next bus. The room was truly spacious, with a generously sized bathroom. It was the first and only hotel with a radiator (very useful for drying clothes), a very comfortable bed, and a large wardrobe! The breakfast was excellent, especially with its variety.

Stayed in February 2024

It was fine. No issues.

Location was excellent

Stayed in February 2024

Nothing.

Very helpful staff, comfortable room with heating, good breakfast, good location.

Stayed in February 2024

The only thing we would say is that the hotel was a bit dreary. It could do with some more light.

We loved the staff here. They were so friendly. Breakfast was OK, for South America! And the parking worked a treat.

Stayed in January 2024

Nothing major, would have been nice to have good shampoo and conditioner in the room.

We stayed just one night and this hotel offered just what we needed. Friendly staff, basic but clean and comfortable room just a few minutes walk from Puno main square, good breakfast. All for a very good price.

Stayed in December 2023

Everything was very good. Exellent place!

Stayed in December 2023

i arrived at 5:30 am (yeah... night bus from Arequipa). I waited in the lobby till 6:20, asked if the room was available, and if an early check-in was possible. The room was available, but I would have to pay an extra night. I suggested usually they charge max. half of the room rate. The recepcionist confirmed I would have to pay an extra day in full - she had asked the administrator - because I had a very good rate through booking.com. I didn't like that, and spent the morning doing an excsursion.

good location, quiet, spacy (upgraded room), decent breakfast, friendly staff

Stayed in December 2023

Great overall hotel.It was quite and clean. The girls at the reception were very professional and friendly. We booked the transfer to Amaru Muru through them and it was reasonably priced. The breakfast was good and we even had dinner at the restaurant downstairs two nights in the row because it was also really good. Highly recommend it!

Stayed in December 2023

Very central location

Stayed in November 2023

Shower temperature a bit cool. But that wasn’t unusual in Peru

Nice breakfast. Served early which was good. Called me a taxi the day I left

Stayed in November 2023

Breakfast.

Stayed in October 2023

1. No kettle 2. I asked for hot water as there is no kettle, but staff tried to ask for 5 sol. I was surprised and I got my hot water for free

1. Location is the center of Puno. 8 sol for taxi if you take taxi from turismo mer bus terminal. 2. Hotel seems to be a little bit old, but the furniture and decor are stylish 3. Heater in the room. 4. Spacious and clean

Stayed in October 2023

Super friendly staff and really cosy little hotel. They had a safe locked parking area and really good beds. It's placed really close to the main square.

Stayed in October 2023

Great hotel with super nice and friendly staff, full of good advices on things to do in and around Puño. Best breakfast we had over the course of our holidays - our daughters loved the pancakes. Great location, excellent value for money.

Stayed in July 2023

Central location comes with some sporadic noise at night that is outside of anyone's control.

Large bed and modern radiator in the room so that you can control the heating, not always an option in Peru. Reception staff were very friendly. Right in the middle of Puno town. Good value.

Stayed in July 2023

bathtub plug and buthtub sliding door didn’t work well (but it was not a big problem).

room was large and had a heater. hot shower was hot enough.

Stayed in July 2023

The staff were very friendly and the room was a good size. Great location.

Stayed in June 2023

Good WiFi, heater on the room, bathtub, very friendly personal, good restaurant/room service

Stayed in May 2023

The breakfast buffet was good (especially pancakes and juice) but I found the selection a bit limited. It would be nice to have a wider selection of fruit, maybe some kind of cakes or pastries, other things to go with the pancakes.

The beds were comfortable and the rooms were spacious. I found the staff very helpful when it came to getting recommendations, phoning taxis, etc. They even allowed me to change rooms when I discovered that the plug in the bath didn’t fit, as I really wanted to have a bath, so I appreciated that extra flexibility on their part.

Stayed in November 2022

The only thing is that there was no hair dryer.

great location, comfortable beds and AMAZING breakfast 😍. Super nice staff in the kitchen.

Stayed in October 2022

great staff good breakfast good location near plaza

Stayed in September 2022