Calle Choquechaca, 339, Cusco City Centre, Cusco, Peru
#23 of 288 hotels in Cusco
Guests' ChoiceBased on 364 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.3
Staff
9.5
Value for money
9.2
Free WiFi
8.8
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End of dialog contentReviewed: 14 May 2024
Christie
United StatesWe were not given a to go breakfast even if we informed them we are leaving 3am in the morning for an activity. Love our room but i had a couple of bug bites
The location and affordable
Stayed in April 2024
Reviewed: 12 May 2024
Dagmar
United KingdomNot relevant
Everything! But especially the staff who were incredible helpful. For example, when my other half had a tooth ache they got a medic within 20 minutes to help identify and solve the problem. Location was superb, rooms really good. And I can go on! I’d highly recommend this hotel
Stayed in May 2024
Reviewed: 30 April 2024
Fionnuala
IrelandThe only thing I can think of is the shower was very slippy as is it has floor tiles and it could be made safe by adding a non slip rubber mat.
Wonderful breakfasts served at suitable times. Quiet central location.. Very comfortable rooms.
Stayed in April 2024
Reviewed: 29 April 2024
Marc
BelgiumIt was recommended by a friend and it it exactly as she told us: comfy, nice, clean, spacious and a beautiful estate. The staff also helped with the taxi to the train station. We would recommend Rumi Punku 💯 % any time.
Stayed in April 2024
Reviewed: 29 April 2024
Carrie
United StatesHair dryer was underpowered
Authentic, great location.
Stayed in April 2024
Reviewed: 29 April 2024
Stacey
United StatesNothing
Beautiful, great location and wonderful Staff. Great value.
Stayed in April 2024
Reviewed: 26 April 2024
Yuxiao
AustraliaThe layout of the hotel is complicated with lots of stairs, but understandable that it is a conventional building on uneven levels.
The property is super clean. You can see staff clean the rooms and common areas promptly and with great care. The staffs are friendly and helped carry luggages up the stairs for us. It also has beautiful courtyards with lush plants and flowers that we really enjoyed. Location was great with easy access for taxi and tour pickup while also very walkable to central locations of the town or towards San Blas and other tourist sites.
Stayed in April 2024
Reviewed: 13 April 2024
Zohrab
United StatesHonestly this place is breathtaking. My shower was not able to maintain temperature and went cold to hot, is the only bad thing I can find to write
It's like a place out of a romance novel. The property, not much visible from outside, but the inside opens up to a page from a 19th century Spanish romance novel. Gardens are beautifully maintained, and the courtyards decorated to take you back a couple of centuries. Outside of the physical property itself, the staff were amazing as well. We slept in and were going to miss the train: two people ran up to get our luggage down while one checked us out and the other got us a taxi before we were even done.
Stayed in April 2024
Reviewed: 12 April 2024
Celisa
United StatesIt's a lovely historical building--Inca wall and old Spanish building. The staff were helpful and responsive to our requests. The place is far enough away from the hubbub to be pretty quiet but just a short walk to the main square, with some food options even closer.
Stayed in April 2024
Reviewed: 4 April 2024
Julia
United StatesNothing
Everything, there was nothing not to like! Easy walk to the plaza, not far from Sacsayhuaman Inca fortress and plenty of shops/food in the area.
Stayed in March 2024
Reviewed: 3 April 2024
Hee
United Statesnone
The breakfast was beyond my expectation,
Stayed in March 2024
Reviewed: 31 March 2024
Paulette
PeruStaff were very friendly
Stayed in March 2024
Reviewed: 29 March 2024
Ad9123
CanadaNothing!
Beautiful and great location. There were nice hangout spaces both inside and outside. Always had hot water available and coca leaves for tea. Breakfast was nice too! Good selection for lots of different preferences.
Stayed in March 2024
Reviewed: 29 March 2024
Jason
United StatesNothing, it was great.
I loved the layout of the hotel - so many beautiful spaces to hang out in besides our room where we could relax. I also appreciated the 24 hour purified water and hot tea - huge because of the potential for altitude sickness.
Stayed in March 2024
Reviewed: 26 March 2024
Christian
GermanyHistoric place, stylish Ambiente!
Stayed in March 2024
Reviewed: 25 March 2024
Paige
United StatesThe only downside I can even begin to think of is maybe the uphill climb to reach it by foot. Cusco is high altitude so I was quite winded walking around town. The hotel does have coca tea available 24/7 to help with altitude sickness though.
This property is BEAUTIFUL. It is located in the colonial district and has such a lovely charm. Fountains and botanicals everywhere, it was truly wonderful. Staff was also very kind and helpful, the offered a free pick up from the airport as well!
Stayed in March 2024
Reviewed: 23 March 2024
Simona
AustraliaGreat location . Staff were friendly and helpful. Massage was the best I’ve ever had
Stayed in March 2024
Reviewed: 18 March 2024
Chetan
United StatesNothing
Great
Stayed in March 2024
Reviewed: 18 March 2024
Chetan
United StatesNothing to mention.
Breakfast was perfect. Had good choices. Staff was friendly and took great care.
Stayed in March 2024
Reviewed: 15 March 2024
Barefootdempsey
United KingdomEverything, perfect location, great staff, and food
Stayed in March 2024
Reviewed: 12 February 2024
Israel
MexicoDecoration and space in the rooms is great! Bed is really comfy too. It's accesible by car which can be something useful if you are going on tours.
Stayed in January 2024
Reviewed: 31 January 2024
Fran
United KingdomNothing
Everything was great! Lovely courtyard. Good breakfast. Helpful friendly staff. Loved this hotel
Stayed in January 2024
Reviewed: 28 January 2024
Paula
United KingdomBeautiful building in great location, very good breakfast, lovely room!
Stayed in January 2024
Reviewed: 24 January 2024
Louise
United KingdomNothing! Everything was great. Nothing needs to improve.
Everything was great. Really lovely environment and ambience. Fantastic location. Staff were extremely helpful, e.g. calling our tour operators when they hadn't replied to our messages. Arranged to pick us up from the airport on arrival. Early breakfast available to fit with early pick up for tours and provided good snacks when we left even earlier. Can't think of anything that could have improved. Would very happily stay there again.
Stayed in January 2024
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