There was nothing to complain about.

Behavior of staff, spacious room, breakfast and cleanliness was of the top order.

Stayed in May 2024

Everything was great.

Location was great.

Stayed in April 2024

Is well located, clean and cute. The staff is really nice and professional, especially Rosa, Gris and Luis. They help us with everything and they prepare breakfast for us to take away every time we had an early tour, they constantly checked if we needed anything.

Stayed in May 2024

- heater was not working! - a lot of cold air was coming through the windows/balcony - no lift

- very polite and helpful staff! They even took the bags up the stairs as there is no lift! - there is complimentary coca tea for altitude - oxygen available upon request too (need to pay) - great location - lovely courtyard and balcony - safe as after a certain hour the main entrance was shut and you had to ring the bell

Stayed in March 2024

- Common courtyard could have had more life. - Rooms are quite outdated, some of the facilities could be modernised. - Lady at reception was trying to overcharge me for the oxygen which i was told was 20 soles by insisting it was 25.

- Staff is amazing, always smiley and helpful especially the two brothers - Rooms were clean - Location - Oxygen bottle is available in case you need it, the staff really supported me when i needed it :) - They kept our luggages when we went on our trips to Machu Picchu. - Altitude tea available at reception.

Stayed in March 2024

The location was perfect! Initially we booked for 2 night but ended up staying for 4 nights. We fell in love with the place instantly. Emil and other members of the staff were very attentive and helpful. Always ready to accommodate and fulfill our requests. They even prepared breakfast boxes for when we had to depart early in the mornings to go on tours. We highly recommend this place to others. Thank you for the great hospitality Sacha team!

Stayed in March 2024

The shower was little bit issue. You had to switch on the hot water and wait at least 5-7 minutes until it heats up it self.

Emil from the reception was so helpful and friendly. Actually everyone was absolutely fantastic. I really enjoyed the stay there. I like that we were offered breakfast packages when we had to leave early for our tours around Cusco. We always got good tips and suggestions from the reception on where to shop and eat.

Stayed in March 2024

Clean

Stayed in November 2023

Only the fact that we only got 1 face towel both times we stayed there.

The location was great, the beds were comfortable and the staff, especially Emil was extremely helpful.

Stayed in November 2023

I added an extra night to our stay and they put us in one room , and then moved us to a different room that was basic, and not comfortable at all. I booked a double standard and they moved us to a triple single room. I wasn't happy about this for the price I paid. I paid the exact same rate for the extra night as the rest of the nights. The hotel wasn't full, and the other room stayed empty. There was no hot water kettle in the room, just the lobby. Over all it wasn't bad , but not what it said it was.

Rosa!! she was kind and helped me and my friend a lot , weoced her !!! The breakfast was ok, and the women who worked it were always quick to assist on making fresh eggs.

Stayed in November 2023

Room doors are weird and old. You can hear everything and light is coming to your room.

Stayed in November 2023

Everything was good

Everything was great, Especially the treatment of the staff, especially susana, very attentive.

Stayed in November 2023

N/a

Great location. Great service and value.

Stayed in October 2023

The water pressure and that it took awhile to get hot. But we were made aware of this ahead of time.

The staff was very efficient, helpful and quite pleasant. We enjoyed the colorful courtyard.

Stayed in September 2023

Hot water wasn’t so reliable and the rooms can get quite cold at night.

nice spacious rooms. quite well located about 10 minutes walk from the Plaza de Armas.

Stayed in May 2023

everything was great.

Good location, comfortable rooms and delicious breakfast!

Stayed in December 2022

Perfect location just few minutes walk from main square. Great staff.

Stayed in December 2022

Staff spoke limited English although stay able to communicate okay if you have basic Spanish Breakfast was okay but some increased variety would be nice.

beautiful property in the centre of cusco with comfortable clean rooms set in a colonial building with courtyard. staff super friendly and helpful.

Stayed in November 2022

there was a 10am checkout which was really hard to wake up for

it had a great location in Cusco near the city center to all the action of the city the rooms were spacious and clean. the staff were super friendly and helpful

Stayed in September 2022

some variation on water temp in shower.

close to everything, secure, rooms open on courtyard.

Stayed in September 2022

Our hot water did not work in 2 different days. We had to wait a couple hours until it worked.

Breakfast was nice. Short walk to Plaza de Armas

Stayed in September 2022

i love everything about it

great staff attention

Stayed in September 2022

location was excellent.

Stayed in September 2022

we where charged for a boxbreakfast that included a hard cold bread with cold flavorless chicken on it and a nasty tasting juice box oh and also a apple with moll on it for $6. luckily we spoke up and they lowered the price but definitely wasn’t pleasant

breakfast, rooms where nice, bed was comfy

Stayed in July 2022