Av. Tupac Amaru S-6 , Progreso, Cusco, Peru
#164 of 292 hotels in Cusco
Guests' ChoiceBased on 50 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
7.6
Facilities
8.4
Staff
8.9
Value for money
8.5
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 12 April 2024
Silas
BrazilClose to the airport.
Stayed in January 2024
Reviewed: 12 April 2024
Silas
BrazilHotel is between airport and city center. Taxi e easy to get and very cheap .
Stayed in January 2024
Reviewed: 22 January 2024
David
United StatesThe location is not very close to the town center
The staff is very nice and the breakfast is pretty good
Stayed in January 2024
Reviewed: 30 December 2023
Ashvin
United StatesNone
Excellent price for amenities
Stayed in December 2023
Reviewed: 26 November 2023
Nancy
United StatesNeighborhood seemed a bit sketchy. Overpaid for a couple beers. Towels could be replaced.
Great breakfast. Comfortable bed, hot shower with excellent water pressure.
Stayed in November 2023
Reviewed: 31 August 2023
James
United KingdomThe hotel is quite away from Cusco town centre
Great hotel, comfortable and clean
Stayed in August 2023
Reviewed: 8 July 2023
Chao
FranceGood price / friendly staffs
Stayed in July 2023
Reviewed: 26 June 2023
Adam
CanadaI went for breakfast 15 minutes before the end and there was no food for me. I was a little disappointed because i had to check out in the morning and head straight to my tour
The beds were comfortable and staff was nice. Room was clean. Only the first room had a heater. The second room was too cold
Stayed in June 2023
Reviewed: 8 May 2023
Michael
United StatesI wish the elevator went all the way to the sunroof because it’s a little difficult for me to climb the stairs. The last separate elevator goes up to all the rooms the floors.
they have an elevator my breakfast is included with the room. They’re always cleaning and taking care of the place. The staff is very attentive. Some of the staff speak English quite well.
Stayed in May 2023
Reviewed: 21 April 2023
Jamie
United KingdomVery few nearby restaurants or places to eat (no good ones that we could find). Room service closed early - we tried to order at 7:30pm and it was closed. Also would have been nice to see more vegetarian options on the menu
clean and comfortable room. Excellent hot shower. Convenient for airport. Breakfast was pretty good
Stayed in April 2023
Reviewed: 9 April 2023
Karolina
United Kingdombathroom
price and location
Stayed in April 2023
Reviewed: 31 December 2022
Sariputra
IndonesiaFar from city center pls provide transfer maybe every hour to center Cusco
Cheap n Good
Stayed in December 2022
Reviewed: 28 November 2022
Nir
United StatesA bit noisy. We ate Breakfast and later in the day had bad stomachs.
Very cute hotel near airport. rooms are small, bed comfortable but small.
Stayed in November 2022
Reviewed: 18 September 2022
J
United Statesn/a
close to the airport and comfortable beds
Stayed in September 2022
Reviewed: 9 September 2022
Olha
UkraineIt was quite cold in the room, and stuff provided us the AC to make it warmer, but makes air is really dry. Also, one evening it was no warm water in the bathroom, but staff quickly fix it in 10 mins. It's quite far from Cusco center, but not noisy. We also had problem with the sink, it always was stucked and full of water.
I really like the staff and their attitude to clients. We came early before the check-in hours, and receptionist is kindly treated us with hot tea and provided the room early. Also, when we started our trip early they gave us breakfast with us.
Stayed in August 2022
Reviewed: 28 August 2022
Mateus
Brazilthe place is far from the downtown and breakfast is always the same
the beds are clean and comfortable and the staff is very helpful
Stayed in August 2022
Reviewed: 20 July 2022
Ayşegül
NetherlandsRestaurant and breakfast was not good.
Kind and helpful staff.
Stayed in July 2022
Reviewed: 7 May 2022
Sorin
United StatesHand towels
Staff, breakfast and cleanliness.
Stayed in April 2022
Reviewed: 27 March 2022
Sreevad
United StatesWe dint like the brown draperies or curtains in the room, looked dull /drab to us. I felt the room can a little more cleaner. There was a bar acrosss the street but there were not much restaurants or places to walk around
Hotel is modern and spacious rooms. Has NETFLIX. BATHROOMS with hot water bath(Temperature was right, Most of the other hotels I had only luke warm water for bath). Good breakfast with omlettes, yoogurt, cereal, fruit, juices & coffe. Nice dining room on 8th floor. Eagerly helping staff, wether you want a taxi, order a meal or get some small provisions from adjacent store. I have to mention Hotel staff Franco & Leesa, they were very good. Close to AIRPORT
Stayed in March 2022
Reviewed: 9 May 2024
Ricardo
United StatesHad a wonderful time staying at the San Francisco Hotel. Our room was beautiful and spacious with nice mountain views. Breakfast was great with fresh fruits every morning and the views to the city is stunning. It would've been nice to switch up the breakfast on different days for people who are staying there longer but otherwise no complaints. Our checkout was at 9:30 AM and our flight at 10:30 PM which is quite a few hours before we had to leave. The staff hold our luggage at the hotel and we were able to enjoy the day in the city center without the hassle and hang out in the hotel lobby after before we catch a ride to the airport. Also, I booked the hotel last minute after receiving a message from the Dreams Boutique Hotel Cusco last minute (the day of my flight to Cusco) that booking.com system over booked them and they don't have a room for us. I was very disappointed but finding the San Francisco Hotel worked out great in every aspect.
Stayed in May 2024
Reviewed: 24 March 2024
Leanne
CanadaOur shower head broke and water was spraying everywhere, we were only given one towle and when we requested a second, they only had one available and after 30 mins, brought up a robe. Not close to the Plaza de Armas.
Location to airport, staff allowed us to leave our luggage for multiple days while we visited Machu Picchu.
Stayed in March 2024
Reviewed: 16 February 2024
Chantelle
JamaicaThe staff were so professional and helpful. The hotel is close to a laundry, restaurants and shops
Stayed in January 2024
Reviewed: 11 January 2024
Kristell
United StatesOur room had a plumbing issue.
Location for the airport was good. It served our needs to be close for an early flight. Staff was very helpful getting a 10 solas ride to the airport and sent us off with a bag of snacks and two coffees.
Stayed in January 2024
Reviewed: 13 October 2023
Steven
United StatesLots of confusion checking in…reception has to make a call, to whom do not know, but from across the counter a woman’s voice can be heard from the phone…a little bit of a dog and pony show, but it really took a while to resolve. Let’s work this out for future quests, gracias.
The Hotel is compact, comfy beds and rooms, nice hot water, quiet, great service at breakfast and tasty food. Stayed in and had dinner, which was quite good. Close to city center, easy internet and getting Uber took just a few minutes.
Stayed in September 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content