Calle Santa Catalina Angosta, 158, Cusco City Centre, Cusc01 Cusco, Peru
#150 of 292 hotels in Cusco
Guests' ChoiceBased on 108 hotel reviews
8.3Cleanliness
8.5
Comfort
8.5
Location
9.8
Facilities
8.1
Staff
9.2
Value for money
8.3
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 June 2024
Qi
United StatesThe rooms on the first floor lack privacy as they have windows either facing the hallway or the yard. The bed sheets aren't very clean; I found hairs and spotted stains on them.
The staff was very helpful, and they have a very cute cat. There are two cafés right next to the hotel, which is very convenient for getting coffee, sandwiches, and juices.
Stayed in May 2024
Reviewed: 3 June 2024
Marianne
SwitzerlandCan occasionally be noisy due to irresponsible guests or noise from fiestas at plaza de armas
Location
Stayed in May 2024
Reviewed: 31 May 2024
J
United StatesPerfect location.
Stayed in April 2024
Reviewed: 29 May 2024
Lucianne
United KingdomThe two large glass windows at either end of the room meant the room was constantly lit up by the lights coming on and off in the corridor and the room behind. We found this very strange, and these glass windows are not shown on any of the room pictures on here.
Close to maim Square, clean and comfortable bed with good water pressure and temperature to shower.
Stayed in May 2024
Reviewed: 24 May 2024
Murat
TurkeyNoise.
Location is so good. Breakfast was so poor. Rooms walls are not normal wall. It was so tin wall. You can hear the noise from other rooms and from shared area.
Stayed in May 2024
Reviewed: 18 May 2024
Karen
United KingdomThe bathroom drains were very smelly and I don’t think the rooms were cleaned properly , no clean towels each day .
The location was perfect
Stayed in May 2024
Reviewed: 6 May 2024
Elizabeth
Mexicolooks better in the photos, breakfast was too basic
super great location. staff was nice and answered very quickly
Stayed in May 2024
Reviewed: 4 May 2024
Sandra
AustraliaBreakfast was a bit basic and there was music from a nightclub nearby however it was a holiday so apparently doesn’t happen all the time
The location was great, just around the corner from the Plaza.
Stayed in May 2024
Reviewed: 29 April 2024
Chandan
United StatesExcellent location Good breakfast but rooms were very cold
Stayed in April 2024
Reviewed: 20 April 2024
Liana
CanadaThe showers weren't great, the first room the shower was broken so they moved us rooms. The second room there was very little cold water so shower fast so you don't burn yourself!
Location was great, breakfast was decent, rooms are big and tidy.
Stayed in April 2024
Reviewed: 11 March 2024
Niel
QatarHotel doesn't have heating system, so during winter it gets really cold inside. Staff provided heaters, but we had to pay extra for that. Water for showering was mild to cold, almost never hot, and the pressure was medium to low.
Hotel staff was absolutely amazing, they went out of their way to accomodate us and provide everything we needed. We haven't tried the food, so we can't comment on that. The view from the rooftop was beautiful, very good for taking pictures or enjoying a cup of tea. Cleanliness standards were maintained. Probably the best part of the hotel was its staff!
Stayed in February 2024
Reviewed: 23 February 2024
Mariah
United StatesAt first I thought the hot water wasn't working well, but it just takes a couple minutes to warm up. Once it did, the temp was good.
Set in a beautiful building with a courtyard and lovely roof deck, this B+B is located right off the main square of Cusco and central to all the sights. The breakfast in the morning is simple but fine, and the best part of all is their sweet, friendly resident cat - Maria. The staff joked that she owns the hotel haha.
Stayed in February 2024
Reviewed: 10 February 2024
Katya
United StatesThe lighting in the hotel is really bad. If you just invested in some hallway and bedroom lamps, it would make a huge difference in ambience and coziness. The floors were chilly at night - some rugs in the main room and another in the bathroom would also make a big difference in comfort.
The staff was so kind and helpful! I asked for a lamp, because the room only had terrible overhead fluorescent lights, and the front desk worker brought me one right away. The breakfast was delicious, the cook offered us made to order eggs. The bathroom was clean. The water pressure was decent. The hot water was good, but ran out by the time the third person used it. The beds were so cozy and warm! Loved the amount of blankets provided.
Stayed in February 2024
Reviewed: 29 November 2023
Blanco
United StatesThe location is great!
Stayed in November 2023
Reviewed: 30 August 2023
Patricia
Puerto RicoThe pillows were a little hard and the TV remote didn’t really work.
The staff went above and beyond to help us be comfortable. They gave us extra towels, a hair dryer, etc. They made us omelettes at breakfast time. It really is a good value for your money. The location is excellent.
Stayed in August 2023
Reviewed: 16 July 2023
Jack
AustraliaShower was cold 5/6 uses
Location was excellent, staff were friendly and helpful
Stayed in July 2023
Reviewed: 16 July 2023
Kenny
United StatesThe staff were very friendly and accommodating.
Stayed in July 2023
Reviewed: 23 May 2023
Jeffrey
United Statesthe temperature during the day / night in Cusco is comfortable,!but the hotel does not offer AC and if you want heat. you have to rent a portable heater for your room
located in the heart of Old Cusco, this charming hotel was excellent. walking within a few blocks to historic sites - awesome restaurants and shops
Stayed in May 2023
Reviewed: 9 November 2022
Lara
ItalyThe room is very basic but spotless clean. Very good breakfast. The hotel is one minute walking from the main square. Overall, good value for money.
Stayed in November 2022
Reviewed: 13 October 2022
Eva
GermanyNo heating in winter.
Great staff and very central.
Stayed in October 2022
Reviewed: 5 October 2022
Yaritza
Puerto Ricoa lot noise
location
Stayed in September 2022
Reviewed: 11 September 2022
Mariana
BrazilThe staff was great and the location was amazing!
Stayed in September 2022
Reviewed: 31 August 2022
Anthony
Australiaprice.
location and staff
Stayed in August 2022
Reviewed: 29 August 2022
Karolína
Czech RepublicA little bit cold room but nothing bad
Really clean and nice hotel with amazing location
Stayed in August 2022
Spay, Germany
Graz, Austria
Banff, Canada
Mount Laurel, USA
Dreumel, Netherlands
Rome, Italy
Bikaner, India
Sarnes, Norway
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content