Av. El Sol, 954, Cusco City Centre, Cusco, Peru
#29 of 294 hotels in Cusco
Guests' ChoiceBased on 469 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.0
Facilities
9.2
Staff
9.6
Value for money
9.0
Free WiFi
8.7
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End of dialog contentReviewed: 7 May 2024
Christine
AustriaAmazing Breakfast with great vegan options!
Stayed in May 2024
Reviewed: 5 May 2024
Julianne
AustraliaBeing at the front of the hotel was quite noisey with the sounds of the horns and sirens but this was more of a Cusco issue than the hotel.
The variety for the breakfast buffet with a wide selection of Peruvian dishes as well as the usual breakfast favourites. The room was very comfortable as was the bed and pillows.
Stayed in May 2024
Reviewed: 29 April 2024
Andrzej
CanadaAll was excellent!
Our stay was very enjoyable. Location of the hotel is perfect. Very filling and tasty breakfast. The room was very roomy and comfortable.
Stayed in April 2024
Reviewed: 28 April 2024
Ashwini
United States1. Check in was 12 noon. We got to the hotel at 3:30pm after a long hike and still had to wait another 30 mins due to room not being ready! 2. We had an executive twin room booked for 4 people. The confirmation email clearly stated this. Front desk wanted to charge extra for 2 people stating it is only a room for 2!! 3. Arranged hotel shuttle for airport pickup, once again , clearly stating g it would be 4 adults with bags. They sent a small car that would fit 2 people and 2 small carry on bags and we had to wait at the airport atleast 30 mins before another car came through
Clean, good location
Stayed in April 2024
Reviewed: 18 April 2024
Kevin
United KingdomCan't think of anything.
Friendly, helpful staff. The room. Fabulous breakfast selection. The bar. Complimentary transport to the airport.
Stayed in March 2024
Reviewed: 14 April 2024
Maria
ColombiaNo drinkable water available for free nor pick up breakfast for early trips.
Great location, comfortable beds, no noise, very good breakfast, coca leaf tea available, nice staff, cleanness.
Stayed in April 2024
Reviewed: 9 April 2024
Matthew
United KingdomLocation to playa del armes historic centre, hotel facilities excellent and staff, recommended!! Looked after our luggage whilst hiked inca trail.
Stayed in April 2024
Reviewed: 9 April 2024
Leonardo
BrazilThe shower is very weak
Stayed in April 2024
Reviewed: 9 April 2024
Leonardo
BrazilThe shower is very weak
Stayed in April 2024
Reviewed: 4 April 2024
Ana
Franceall was great
The personnel is excellent, we got an upgrade for free, rooms are clean and beds very confortable. Breakfast was pretty good, lots of choices
Stayed in April 2024
Reviewed: 31 March 2024
Kevin
United KingdomFriendly, helpful staff. Very good selection of food.
Stayed in March 2024
Reviewed: 29 March 2024
Antonio
PortugalA bit far from center, comparing to other options. And I from EU but since my girlfriend is Peruvian I get charged extra TAX, other hotels never charged me this. Since I am the booking person and the main guest paying, I think doesn’t make sense to be charged a TAX that is for nationals
Really friendly and helpful staff, good breakfast, clean rooms and comfortable
Stayed in March 2024
Reviewed: 19 March 2024
Kate
United KingdomStaff, service, room, breakfast - everything was perfect! Our room didn't have a street view, but we enjoyed a good night sleep
Stayed in February 2024
Reviewed: 18 March 2024
Nick
MaltaBit noisey at night, no double glazing, lighting in the room could have been better
Excellent location right in the city centre
Stayed in March 2024
Reviewed: 8 March 2024
Alaa
CanadaThe location is nearby from Peru trail and Inca trail also! The staff is friendly and very polite personal
Stayed in March 2024
Reviewed: 8 March 2024
Sergio
PeruPlace was cloce to Qoricancha temple. Rooms were clean, comfortable and quiet. Breakfast was varied and pretty good and it is ready from 5 am in case you have to leave early. Service was great .
Stayed in March 2024
Reviewed: 3 March 2024
Benjamin
United StatesThe room was very plain, and walls perhaps a bit thin. I could hear our neighbors at 3am leaving for their next adventure.
The breakfast buffet was spectacular. The hotel offered a free shuttle to us from the airport which was extremely helpful, and an excellent location with easy access for pick up in the morning.
Stayed in March 2024
Reviewed: 27 February 2024
Joseph
IsraelNothing
Helpful stuff, clean
Stayed in February 2024
Reviewed: 21 February 2024
Harneet
United StatesSmall room/bathroom
Customer service
Stayed in February 2024
Reviewed: 21 February 2024
Harneet
United StatesIt was all good.
The team members and their customer service.
Stayed in February 2024
Reviewed: 20 February 2024
Kaplan
ColombiaLiked everything
Great location in Cusco. Across the street you will find an ATM that serves most debit cards. The Hotel is very well kept. The staff are very professional and friendly. The restaurant and the breakfast buffet is very good. The rooms are comfy with an extra big bathroom. We are more than pleased having chosen the Sonesta. Tip: You will be bombarded with tour agencies trying to get your business. If you haven't already booked your tours, wait till you arrive at the hotel, they will arrange everything for you at better prices.
Stayed in February 2024
Reviewed: 19 February 2024
Nadira
AustraliaFriendly staff and Clean
Nice and clean
Stayed in February 2024
Reviewed: 14 February 2024
Treveler
LithuaniaNothing
Clean, comfy hotel in good location. It is 15 min walk from main square and 5 min walk from train/bus station to Machu Picchu. Great breakfast, good variaty
Stayed in February 2024
Reviewed: 20 January 2024
Janet
United StatesWe liked everything - no complaints.
See comments below
Stayed in October 2023
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