Ruta de la biodiversidad Sotupa Eco Lodge, Puerto Maldonado, Peru
#8 of 43 hotels in Puerto Maldonado
Guests' ChoiceBased on 12 hotel reviews
9.5Cleanliness
9.7
Comfort
9.6
Location
9.6
Facilities
9.3
Staff
10.0
Value for money
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 12
Reviewed: 1 February 2024
Xiaomei
AustraliaHot water shower was not working very well. Also, could prepare some light food or snacks or nuts between meals.
Very easy access and very friendly for early arrivals that you could checkin immediately and start your venture to the jungle as soon as possible. We had wonderful two days there that everything was beyond my expectations. The suite with balcony to river views were superb, very comfortable and I could stay there all day. The staffs there were friendly and welcoming. The inclusive activities were well organised and interesting! I would love to comeback.
Stayed in January 2024
Reviewed: 13 January 2024
Valerie
United KingdomThe staff were very helpful, activities very informative, nothing too much trouble. Lodges comfortable and very clean, very comfy beds with amazing views of the river
Stayed in January 2024
Reviewed: 25 December 2023
Lourens
BermudaWe had the most amazing time at Sotupa eco lodge. From our arrival we were greeted by George, the manager, with fresh passion fruit juice and every day we enjoyed absolutely delicious local dishes and beverages, all ingredients locally sourced. The activities and excursions were incredible and Ciro, our guide so knowledgeable. We got to explore both the river and the surrounding forrest, both of which we could also see from our tranquil balcony. We learned to weave hats and baskets with palm leaves from Allen and lounged in the pool and on the deck. By our departure the staff had begun to feel like family and if we are so lucky, we will definitely return someday.
Stayed in December 2023
Reviewed: 6 December 2023
Reveka
GreeceThe rooms had no windows to close only mosquito nets so there was a lot humid in the room all day. but they noticed that and they said that they will fix it.
The environment was totally in the nature. The tours which included in the price were nice and The tour quide (name Zero was really excellent and event thought he is young he has knowledge about the jungle-nature)
Stayed in December 2023
Reviewed: 6 December 2023
La
SwitzerlandThe booked day tour to Lake Sandowal was quite expensive. After 2 days of rain, humidity took over the room. We asked for a hairdryer and got one.
It s a lovely, well maintained lodge not too far from the city but far enough to feel surrounded by the jungle. I loved the view of the river. Staff was very kind and helpful. I liked the activities included with guide Ziro who is eager to share his knowledge. The food is tasty and healthy at the same time, I appreciated the good coffee for breakfast. I had a great stay there!
Stayed in December 2023
Reviewed: 23 November 2023
David_whitfield
United StatesThere's no AC because it's an eco lodge (it's 95 F outside and 90% humidity) which didn't bother me but my wife was tired of sweating after 5 straight days so if your bringing your chick make sure they are aware of the sweating required haha
Guide Cero was amazing. He made our stay an amazing experience.
Stayed in October 2023
Reviewed: 11 November 2023
Jenna
AustraliaPotentially extend the wifi to every room, the mosquitoes were pretty wild and if wanting to relax and watch a movie in bed after dinner, this wasn’t possible. Further, for the price of the property, the food was not incredible and very basic, often portions were not large enough, dessert every night was not good and breakfast was very average. My partner and I stayed in a similar jungle lodge in Bocas Del Toro, Panamá and the food and service are worlds apart.
Beautiful rooms, tranquil and relaxing, really comfortable bed and great activities included within the stay.
Stayed in November 2023
Reviewed: 12 September 2023
Larissa
SwitzerlandStunning location and I loved the tours with the guide Zilo (probably misspelled).
Stayed in September 2023
Reviewed: 3 September 2023
Lisa
ItalyThis lodge is incredibly lovely and peaceful, beautifully immersed in the Amazonia forest facing the Tambopata River. Not far from Puerto Maldonado, but you feel like lost in the deep of the forest. The rooms are huge and perfect, with an incredibile view on the river. All the meals are made with love by the kind Pierina and are truly delicious. The excursions are marvelous: we enjoyed the night walking in the forest, the kayak trip on the river, the cayman ‘buscada’ and the tour to Sandoval Lake. The staff is so caring and sweet - a special thanks to Ciro and Jaime! Our Amazonian visit could haven’t been better than here! Recommended by heart.
Stayed in August 2023
Reviewed: 1 November 2023
Masashi
ChileThere are no comments available for this review
Stayed in September 2023
Reviewed: 30 April 2024
Vidya
United StatesThere are no comments available for this review
Stayed in April 2024
Showing 1 – 12
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content