Everything/ spa/ pool/restaurant/ front desk

Stayed in April 2024

Lima is big and traffic horrible I’ve

Friendly staff, great spa,& pool, Food was excellent

Stayed in March 2024

position with good view on Lima. A little out of transport lines, we used Uber for all movements.

Stayed in February 2024

food and drinks delicious Nice music and vibe

Stayed in December 2023

Some breakfast elements

Facilities and staff

Stayed in November 2023

Too far from other entertainment areas. Shuttle busses and taxis should be readily available. Gym area needs to be updated and cleaned.

Staff are responsive and attentive to guests. Food was tasty and moderately priced. Hotel is nicely designed and grounds safely guarded.

Stayed in November 2023

We have only on complaint, for some strange reason, the hot water in the shower takes more than 10’ to start flowing at certain times of the day.

Great location for our purpose of visiting family in the near by area. Clean, comfortable room and facilities. The spa services are outstanding too. The personnel is gracious and responsive. Great breakfast buffet.

Stayed in August 2023

Nothing, it was all great!

The breakfast was superb and the inn hotel spa was incredibly nice

Stayed in July 2023

Very little for me to complain about. My use of hotels is wide and varied, this one is in the top 10. Its hard to complain about the hotel in any way related to my stay

Good quality varied and hot ! The service was very good and I was never without a full coffee. The cold serve area was always properly chilled and hot food was properly hot not luke warm

Stayed in July 2023

My wife and I are seniors and we felt a lack of handrails in room and shower room.

Great buffet breakfast

Stayed in June 2023

I recently had the pleasure of staying at a property, and I cannot express enough how much I loved my experience there. From the moment I arrived, I was captivated by the charm and beauty of the place, and it only grew with each passing day. The property itself was simply stunning. The attention to detail in the design and decor was evident, creating a warm and inviting atmosphere. Every corner seemed to have its own unique touch, making it a joy to explore and discover. The amenities provided were top-notch, ensuring that my stay was comfortable and convenient.

Stayed in June 2023

Nothing, it was perfect

Amazing hotel

Stayed in March 2023

Is missing a nice boutique where visitors can buy some clothes some souvenirs etc

Love the Location , Amazing city view from my highest room balcony , My suite room so big so confortable and quiet …. staff so friendly Great food, good selection of wines Honestly “ So impressed “

Stayed in April 2023

The breakfast could be more varied and the buffet items should be refilled more frequently. The spa did not have any massages available for the weekend we stayed. The chairs at the pool are not adjustable which is not functional for everyone.

The room was very big and comfortable. The staff were very friendly and helpful. The food in the restaurant was tasty.

Stayed in May 2023

I was at 1 floor distance to the bar and until the 11Pm has been live show very nice, however I can hear it from my room with the windows closed. in my case dont impact so much, but in other cases can impact, specially if you have calls or need to wake up early. Keep in consideration your activities in Lima, for instance you need more than one hour to go to Miraflores or San Isidro district, the traffic it's chaotic in some parts.

Great suite

Stayed in March 2023

Ambiente

Stayed in February 2023

Reception staff are overworked so sometimes slow (action for management: always have at least two people on duty during busy times). Gym needs more equipment!

Los Incas Lima is an excellent 4* hotel. It is clean, very comfortable and well run, and remarkably good value for money. An excellent place to stay if you need to be in the East of Lima. Bonuses are the spectacular view and good food. Highly recommended.

Stayed in February 2023

I have no complaints.

This is a genuine 5 star hotel in a very secure quite location. The hotel bedroom and bathroom was very spacious and the room I had, had a balcony and terrace. Unlike some modern hotels which have claustrophobic bedrooms where the windows do not open, and there is no access to fresh air, the bedrooms at Los Incas felt natural and good for ones wellbeing. All the staff were very helpful , especially Andres in reception and Alexander the breakfast waiter.

Stayed in November 2022

Nothing.

The breakfast was excellent, including Egg Benedic and French toast with real maple syrup. This hotel had swimming pool which I enjoyed using every day, even though it was not heated. Lima is a very busy , noisy city, but at this hotel the hotel is in a quiet location and very relaxing. All the staff were very helpful , but Daniel the receptionist was especially helpful.

Stayed in November 2022

Breakfast could have more options for a 5 star hotel. It's a little far from the main Lima atractions so you will need to take a cab. They mentioned free shuttle service for nearest shopping malls but it's no longer available. If you are a smoker, it's not friendly at all, even in the balbony of your room for hotel outdoor areas.. Smoking is only permitted outside of the hotel. The front desk staff is not the most friendly but the velvet and security team are great.

The Room was very spacious and well decorated. Several dinning options was also a plus and the food and juices are very good.

Stayed in October 2022

too much noise .. the cleaning staff talked all night outside the door and talked again early in the morning...

Very good breakfast .

Stayed in September 2022

wish it was closer to like...MIraflores at least

Staff, the bar tender, etc, were the best! Manager in site even wished me happy bday! ha!

Stayed in August 2022

There was a conference room right outside our room and it was so loud starting at 7:00 in the morning both days. Please don’t ever put a conference room outside of a bedroom, that is poor design.

The room and the breakfast were great.

Stayed in August 2022

Bath tub There was a problem in water supply

Location and the way it has built

Stayed in August 2022