Based on 81 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
9.2
Facilities
8.1
Staff
8.8
Value for money
8.4
Free WiFi
8.1
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End of dialog contentReviewed: 21 April 2024
Teresa
United KingdomBreakfast was adequate, but nothing amazing!
Room was nice and clean. Beds comfy. Excellent shower.
Stayed in April 2024
Reviewed: 17 April 2024
Normand
SwitzerlandGabriela at the front desk was perfect. Kind and professional. She made sûre that the room met the request made at the réservation and also gave à cake for my partner birthday. Big thanks
Stayed in April 2024
Reviewed: 14 April 2024
Peter
United KingdomBreakfast wasn’t ready at the stated time & we were in a bit of a rush to get another bus.
Room had a nice view over Lake Titicaca & was very comfortable after a lot of travelling. Breakfast was good. Staff very helpful & friendly.
Stayed in April 2024
Reviewed: 6 April 2024
Matteo
GermanyNothing really
The location The facilities The staff The view
Stayed in April 2024
Reviewed: 2 April 2024
Xavier
United Kingdomthe internet was pretty bad, with many networks available but none of them very stable and disconnecting all the time
great location and fairly nice hotel with all advertised facilities. There’s also a fairly decent continental breakfast
Stayed in March 2024
Reviewed: 2 January 2024
Marcela
United StatesNothing was bad
Everything was good :)
Stayed in December 2023
Reviewed: 13 December 2023
Usha
PeruWe had some soup the previous evening from the hotel restaurant as I was quite hungry, but the vegetarian soup was prepared very poorly and I could not eat it even though we paid for it fully. We ended up eating some snacks we were carrying to satisfy my hunger.
The breakfast was reasonable and I liked the local bread as well as the Guacamole as part of the breakfast.
Stayed in November 2023
Reviewed: 17 November 2023
Sharifah
United StatesThe decor was a little dated. Our room had a strange layout, no shower curtains, bathroom floor will definitely get wet when you shower.
Located on pedestrian only street, close to the main plaza. Many restaurants within easy walk. There was a parade during our stay and we were able to watch it from the common balcony. Breakfast was good, with view of lake Titicaca from the 10th floor. Staff was super nice and helpful in arranging transport and helping with luggage.
Stayed in November 2023
Reviewed: 28 October 2023
Ella
Hong KongStaffs are very helpful and friendly.
Stayed in October 2023
Reviewed: 23 October 2023
Ella
Hong KongThe staffs are very friendly, great location.
Stayed in October 2023
Reviewed: 13 October 2023
Suz
United KingdomToilet smells of sewage. Wifi reception was bit spotty outside of the room.
The staff was very helpful despite the fact we had some communication challenges. The room had a great view of Lake Titikaka and sunrise was amazing. Breakfast was lovely also with amazing lake views. Great location for the sites and restaurants.
Stayed in October 2023
Reviewed: 28 July 2023
Maria
PolandI asked few times for milk for coffee and I got the impression the staff was not pleased with that, I waited so long my coffee was cold. They remembered, juest refuse to bring it for some reason. That was dissapointing for such a nice place
very nice room with beautiful view
Stayed in July 2023
Reviewed: 5 June 2023
Michael
United KingdomRoom was a little cold until electric heater kicked in.
Comfy bed and good value for money. Added a late check out too which was useful as was taking a night bus the day we left.
Stayed in June 2023
Reviewed: 10 October 2022
Patricia
United StatesGreat location only 2 blocks from the Cathedral and main square. Very comfortable, views of Lake Titicaca and buffet breakfast included.
Stayed in October 2022
Reviewed: 26 September 2022
Renise
AustraliaOur room was very shabby and needed maintenance. Certainly didn’t reflect the website photos. Had to buy plastic water bottles as no filtered water available in hotel.
Breakfast was excellent with plenty of choice. Lovely view from restaurant on top floor. Hotel within a block from the Plaza. The staff were very helpful.
Stayed in September 2022
Reviewed: 17 September 2022
Alberto
NetherlandsThe reception lightning is a bit cold and old fashioned. Nothing to complain about the room.
We spent there two nights and we found it clean and spacious. Excellent location, beautiful view for breakfast or lunch/dinner. The staff is very helpful and kind. Laundry service worked well. Comfy beds. Breakfast is fresh and tasty. There was an electric radiator that worked fine. Quiet stay.
Stayed in September 2022
Reviewed: 28 August 2022
Gan
MalaysiaNothing
Lake view
Stayed in August 2022
Reviewed: 28 July 2022
Marisol
Francebig room
Stayed in July 2022
Reviewed: 25 May 2022
Monica
CanadaThe fabulous view, great breakfast, very nice building, very helpful staff.
Stayed in May 2022
Reviewed: 26 April 2022
Mordechai
IsraelNo hot water at night
Very Good hotel
Stayed in April 2022
Reviewed: 20 April 2022
Aman
United StatesThe exterior of the building and lack of views from room
Rooms very very clean and comfortable, Bathrooms were amazing, staff was good and location was really good
Stayed in April 2022
Reviewed: 7 March 2022
Lars
GermanyThe best was, that the room had a heater!
Stayed in March 2022
Reviewed: 16 February 2022
Alexandra
GermanyBreakfast is very far from 4*. I found long black hair in my bathroom
Amazing view from the room and restaurant to the lake. Hotel helps organising the tours around the islands.
Stayed in February 2022
Reviewed: 30 January 2022
Larissa
United KingdomI got locked out in the pouring rain. The doorbell wasn’t working and I had to wait 10mins until someone came to open the gates, by that time I was drenched.
The rooms were clean and had amazing views of the city. It was right in the centre of town, with easy walking distance to the important sights. The breakfast was great! As was the hot water for the shower.
Stayed in January 2022
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