Both twin beds in our room were very loud and squeaky. Every time one of us rolled over we would wake everyone else up.

Unaytambo is a beautiful hotel and has the friendliest staff. They have delicious breakfasts and are close to the main square. They are just far enough away from the square to be in a quiet area too.

Stayed in April 2024

No soap provided in the room???

Great location, host was very helpful with local information and allowed us to store our luggage while visiting Machu Picchu.

Stayed in April 2024

Perfect location, on a quiet pedestrian street right in the city centre. Walkable distances to any point of interest. Hot water, decent water pressure and very good breakfast

Stayed in April 2024

NA

Attentive staff and great view from the room

Stayed in April 2024

Heating system is only working for beds area, so reception on the room area is a little bit chilly

Spacious room in historical buildings and atmosphere, friendly and supportive staffs and good location

Stayed in March 2024

Nothing. For the money the facilities met expectations. Staff exceeded expectations.

The staff were amazing. Good breakfast. Quiet location but not far from the main plaza. And it's worth mentioning again, amazing staff. Front desk very attentive whether it was the day or night shift. Well controlled access into the building, very safe

Stayed in March 2024

Had a problem with the laundry service not properly rinsing and drying clothes. They complained to the service & the fee was dropped.

A boutique hotel with a 5 star staff. Everyone was friendly & accommodating.

Stayed in March 2024

Beautiful traditional style and friendly staff that go the extra mile - we got up very early most mornings and they stayed up to make us breakfast and let us in

Stayed in February 2024

Nothing.

The hotel is located in the center of Cusco, all the main museums and places of interest are close to the hotel. It is a historical building with a cosy inner yard. The room was not big, but comfortable and you can feel the atmosphere of old house. The stuff was very very helpful and generous, they do everything for you to feel like at home there.

Stayed in January 2024

The bathroom is small (which is comprehensive due to the adaptation in the colonial building), to us it wasn't a problem.

This hotel is special, very well located for anyone that wants to know Cusco historical center. It is in a colonial construction right in front of the Qoricancha (Sun temple), it has an original inca door as main entrance. The staff was very helpful and atencious all the time. The patio, the room and the history of Cusco in every corner of the hotel are so charming and made us feel involved in the culture. The breakfast is really good as well and we loved that we were offered coca tea as we arrived.

Stayed in January 2024

Super cute and charming hotel nestled into an Inca structure.

Stayed in January 2024

Very good breakfast

Stayed in January 2024

Nothing!

The Staff was super friendly and helpful! The hotel was lovely and comfort! Breakfast was yummy! The room was cozy. Everything was good!

Stayed in December 2023

I recently had a fantastic stay at this hotel in Cusco. The staff was incredibly friendly and attentive, making us feel welcomed from the moment we arrived. The room was clean, comfortable, and well-appointed. The hotel's central location made it convenient for exploring the city. We would highly recommend this hotel to anyone looking for a pleasant and enjoyable stay in Cusco.

Stayed in December 2023

I liked everything

Great location, very pretty colonial patio and comfortable, cosy and warm rooms. Breakfast is amazing, with fresh juices, fresh eggs and fruits. The staff is super helpful and friendly and they help us a lot!

Stayed in November 2023

Nothing, I would have loved to stay longer.

It called me, can’t explain it but since I saw it I wanted to stay there. Sadly it was only for one night but it felt welcoming the very short time I was there. We were greeted by Jhon who showed us to our quaint room. The next morning, Gloria made the most delicious breakfast. I truly enjoyed my conversation with Gloria who took time to give me a little history of the hotel. They held our bags while we toured the city before heading to the airport. They even booked the taxi to take us to the airport. I would definitely stay here on my next trip.

Stayed in November 2023

Nothing to complain

Perfect They even provided us breakfast for days we had to leave pretty early John was great at the reception Location is awesome

Stayed in October 2023

What a delightful hotel. Great location, the room was adorable and very comfortable. The staff were wonderful. Loved the courtyard and breakfast. Coca tea available anytime of day. Great accommodations for the price!!

Stayed in October 2023

Everything! Staff incredibly helpful and friendly. Thank you.

Stayed in October 2023

Nothing I didn’t like!

Location, historical architecture, decor, friendly and accommodating staff, breakfast, cleanliness, comfort, bathroom products!

Stayed in October 2023

The place has a great history and very welcoming staff and accommodations. The location was very centralize and we were more than comfortable!

Stayed in September 2023

Great location, wonderful old building. Breakfast was good too. Particularly, Jhon at reception was fantastic. His upbeat mood, his anticipation of our needs and his willingness to help us were all very much appreciated. Thank you

Stayed in September 2023

Heritage location near the Center

Stayed in September 2023

Nothing really but just as a precaution that their floors can get a bit slippery with certain shoes.

A short walk to the Plaza de Armas which made it easy for drop off/pick up for our tour & taxis! The walk is uphill, so it may be a bit tough if anyone in the group is struggling with altitude sickness for the first day or two - I struggled the first day but walked super slow & checked the merchants while heading to the plaza.

Stayed in September 2023