We didn’t have water the last night we stayed in so they had to give us a bucket of water to clean up ourselves

The check was very efficient and very personal is very good. The breakfast is great and the dining experience was also awesome. And it’s a great thing that they do have live music every night it is very entertaining. Thank you to Diego who served us for the three night stay that we had!

Stayed in August 2023

Nice clean rooms, good location. Staff was good.

Stayed in August 2023

The room was very cold in the morning and there was no heater

Very good service!!

Stayed in August 2023

stairs

airport pick up

Stayed in August 2023

Breakfast was very nice and staffs there were very helpful..

Stayed in July 2023

Bathroom is large, and mostly updated. The tub had a couple chips in it. Most of Cusco was so cold, and our room was a little warm. I didn’t see how I could turn down the heat or open a window to adjust it.

Beautiful hotel property, complimentary cooking class, excellent location, spacious room, alpaca on site, very friendly staff!

Stayed in August 2023

Great location. Supermarket at the end of the road which was very convenient. Live music each night we were there. The employees were super helpful and friendly.

Stayed in July 2023

The room is connecting door to next room so the voices from next door heard very loud.

They have a bus tab and wonderful breakfast.

Stayed in August 2023

Overall it was good, but just a few small things: The property claims to have a bar but in reality it is not really operated, it was very painful trying to get a drink there at around 9:30pm and the bar was then closed at 10 before we’d even got the drinks we asked for. It’s nice that that property has a hot tub, but at $10 per person it seems a bit steep compared to pricing in the area and hardly worked - we spent most of our hour waiting for it to warm up. Washing is also steep at 15 Sol per KG compared to a place round the corner which was 3 sols

Breakfast was really good, the hotel was nice and clean and the location is good.

Stayed in August 2023

Mark

Perfect location. Right next to the San Pedro market and the San Pedro train station excellent facility, friendly staff overall 100% perfect.

Stayed in July 2023

.

Location is amazing. Great breakfast and comfortable environment.

Stayed in August 2023

I love they were able to arrange an airport pick up. As you arrive staff are very profesional and make you feel like royalty. First thing they will offer you is tea.

Stayed in August 2023

The shower was old and not very clean.

Great location. Great courtyard with nightly live music. Quiet and convenient location. Large room.

Stayed in July 2023

Su patio central

Stayed in August 2023

windows in the room we stayed faced a dark hallway only.

beautiful stay just a short walk (in the flat part of the city) from the main square. heated floors in the room were amazing in winter and great breakfast included!

Stayed in July 2023

We could hear the guests next door very clearly.

Location, breakfasts,staff was very friendly and helpful,it was clean.

Stayed in July 2023

The loud music every night 🙂

The staffs are very accomodating.

Stayed in July 2023

The bathrooms ... Even though, the bathrooms were equipped, the size of the bathtub was so tall and, therefore, uncomfortable to go out.

Stayed in July 2023

A great cosy hotel with a real Llama in it, did feel sorry for it being tied up all day every day… breakfast was good. Bedroom had a very big bed, but as we were below ground floor there was a dampy smell… otherwise all good. Friendly staff.

Stayed in July 2023

The only thing is there is live music until 8:30 which you can hear from some of the rooms. When you are sick from the altitude, you just want sleep.

Although the walls are thin, this hotel has been amazing. The customer service is amazing. The free breakfast was very filling!

Stayed in July 2023

Not fond of the high tub to get in the shower.

We were given tea prior to checkin which was a nice way to be greeted. Staff carried our bags to our room. Room was spacious with a big closet. The bed was comfortable. I was a bit apprehensive about the heater which looked like a plastic picture on the wall, but it actually kept the room warm. Breakfast was really good. They served a lot of specialty jams which were delicious. They have music, but it stops at a reasonable hour so it didn’t keep me up. Location of the hotel is fantastic, with in walking distance to the market and square.

Stayed in June 2023

Water heating and shower drainage wasn't soo good.

Nice & helpful staff.

Stayed in July 2023

They have live music from 6:30 pm to 8:30 pm and when you’re tired from hiking and just want to sleep, it’s hard to do so when there’s terrible music playing for 2 hours. They also don’t open the restaurant at 6 am on the dot so when you have to leave early to catch a tour, better to eat on the way than wait for the breakfast buffet to open.

It’s close to the main square (about 10mins by walking), market, train station and other attractions.

Stayed in June 2023

It would have been nice to have an option of an early checkin for less than the cost of what we paid for the room. We arrived early after an overnight flight and probably would have paid half the room rate just to be able to shower and take a nap.

The room was clean and spacious. The bathroom was large and included nice toiletries. Although in town, it was quiet. Staff held our bags both before and after checkout so we could do some site seeing. Breakfast was excellent. Proximity to the mercado, plaza de armas, and other sites in town was perfect. Would definitely stay again.

Stayed in June 2023