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Reviews of Vilas Insight Hotel Machupicchu

Calle Wiracocha N° 100 Av. Pachacutec, Machu Picchu, Peru

#5 of 93 hotels in Machu Picchu

Guests' Choice

Review score

Based on 177 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.1

  • Facilities

    8.9

  • Staff

    9.5

  • Value for money

    9.1

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The staff was AMAZING!! they accommodated all our requests and even personally took us to a local restaurant because we were looking for something specific. They gave us a breakfast box at 4am without any problems and allowed us to leave the luggages there while visiting Machu Picchu. The room itself was clean, comfortable and very cozy. The location was perfect: just a few mins from the buses to Machu Picchu and from the train station, yet in a quiet street. Couldn't recommend it more!

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night

    The hotel is located inside a tiny street, so view from the room was not splendid, but the view from the room was not our primary reason.

    It is a small hotel a bit inside and out of the main street, what is a big bonus, because you can relax and don't be disturbed by a noizy environment. Trains neither are not audible. The hosts are great. They made our stay there very comfy and nice and even gave us a huge tart because of my birthday. For free! Beds were comfy and big. Breakfast was ok to start day and climb Machu Picchu. We kept our baggage there until we were back. I haven't sense any moisture or mold in the room.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    It was damp while we stayed there and it made my dry, clean clothes damp while we stayed there. I'm not sure if it was the time of year during our visit or if it is always that way.

    Kind hosts. Clean room. Good breakfast.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Suite with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Super place to stay before or after visiting Machu Picchu. Family-owned and many nice details. Breakfast was superb.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Exceptional
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The staff was extremely helpful. rooms were clean and comfortable. Perfect place to stay

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Basic but very comfortable and clean. Just what I need
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Clean, comfortable, centrally located but away from all the noise. Hosts are very friendly and attentive to our needs. They got up very early in the morning just to prepare breakfast for us before our tour to Machu Picchu. Hot shower and good pressure.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Great stay! Would come back.
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 3 nights

    The hotel was absolutely great. We were upgraded to a suite upon arrival. The owner and his family were incredibly nice. The shower was one of the best we've had in all of south america - hot, hot water and fantastic water pressure. The location is great - right by great restaurants and close to everything in the city (as its small). They even pack you a to-go lunch if you have an early morning ticket to Machu Pichu.

    Stayed in April 2024

  • Reviewed: 21 March 2024

    10
    Great stay -- highly recommend
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Great quiet property. Very clean. Good water and great services.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    10
    It was an incredibly stay, comfy beds, and warm showers to boot!
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    The location was great! Our room had a great view of the mountains and the beds and shower were amazing. The owner of the hotel was incredibly friendly, made an amazing breakfast, and even let us rest in the restaurant until our train arrived later. He helped us with anything we needed, and made us feel at home.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Shower didn't drain well.

    Staff were friendly and helpful. Senior got up early to accommodate me and provided an excellent breakfast with delicious quinoa pancakes. Everything was clean and quiet. Plenty of hot water.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    9.0
    Totally enjoyed our stay.
    • Leisure trip
    • People with friends
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Fresh flowers, beautifully appointed rooms, located in heart of historical Cusco.

    Stayed in February 2024

  • Reviewed: 28 February 2024

    9.0
    Amazing friendly staff at Vilas Insight Hotel
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location, amazing friendly staff, the biggest bed in the world ( suite ) and fantastic breakfast.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    10
    All good and pleasant
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    That on the booking.com site they advertise bath facilities when in reality they only have showers. It's unintentional mistake I believe

    High standard all around

    Stayed in February 2024

  • Reviewed: 22 February 2024

    9.0
    Great stay, I would recommend it!
    • Leisure trip
    • Group
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Third floor banister needs to be extended for safety reasons.

    The staff were excellent. Breakfast was good and filling. Beds were comfortable and shower was amazing.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    10
    Really nice
    • Leisure trip
    • Group
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Bathroom entupido

    Room

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    A very friendly family ran a hotel and a great location
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Stairs, ha ha.

    Location as the friendly staff. Also great breakfast!

    Stayed in January 2024

  • Reviewed: 10 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely stay. Everything you need for a stay before Machu Picchu. Staff were very friendly and helpful. Breakfast was great, lovely pancakes.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    8.0
    Short stay to reach MP next morning.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The bedsheets were kind of moldy. I don’t know if that is a problem of while Aguas Calientes or only of the accommodation.

    Location und quietness although in City Centre.

    Stayed in February 2024

  • Reviewed: 19 January 2024

    10
    Affordable, clean, comfortable stay for a night
    • Leisure trip
    • People with friends
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    We didn’t have hot water in our shower.

    Clean, efficient and comfortable place to stay for a night before Machu picchu. The beds were comfortable and the breakfast was delicious especially the quinoa pancakes. It is also far enough from train station so it was pretty quiet at night except for the roosters.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    10
    Great experience
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It was private and quiet. Was able to sleep well

    Stayed in December 2023

  • Reviewed: 8 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    They are very helpful and kind people. Lovely room decorations

    Stayed in January 2024

  • Reviewed: 4 January 2024

    10
    Would stay there again
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The shower was amazing. Breakfast was good and staff was great

    Stayed in October 2023

  • Reviewed: 28 December 2023

    10
    Excellent value, exceeded expectations
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night

    Staff was exceptional. Excellent breakfast

    Stayed in December 2023

  • Reviewed: 11 December 2023

    8.0
    Small more basic hotel but great stay. Rooms are great.
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night

    Nothing. It was exactly what we wanted after hiking 4 days on the Inca trail.

    Basic hotel. No real lobby. Rooms were very nice with private bathroom. Beds were comfortable. Location was great. Owner was very helpful. Good wifi. Very nice included breakfast. Best quinoa pancakes that we had the whole trip.Close to train station, bus station, hot springs and many good restaurants and coffe shops.

    Stayed in December 2023

Showing 1 – 25

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