Av. Garcilazo 216-A, Cusco City Centre, 084 Cusco, Peru
#133 of 292 hotels in Cusco
Guests' ChoiceBased on 130 hotel reviews
8.4Cleanliness
8.7
Comfort
8.6
Location
8.6
Facilities
8.3
Staff
9.3
Value for money
8.7
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 May 2024
Anthony
FranceNo elevator which is a bit difficult when you arrive for the 1st time in Cusco because of the altitude Going up by stairs can be complicated And exhausting
Near to the station to go to the Machu Picchu The view of the room on the city and mountains Very nice breakfast
Stayed in April 2024
Reviewed: 9 May 2024
Diaz
United StatesRoom needs better lighting, and all of the street noise can be heard from the room; especially at night. If you're a light sleeper... this is not good.
It's a small, rustic and very clean hotel. The staff is very friendly and helpful. On the days we had tours, they provided us with snack bags for the trip. There's no A/C, but it is so cold at night that it is not needed. Hot water, good bed, Wifi, and TV are a plus.
Stayed in May 2024
Reviewed: 1 May 2024
Zsolti_z
GreeceVery uncomfortable bed. The shower in the corner with no light feels a bit creepy.
Location Staff very helpful
Stayed in April 2024
Reviewed: 8 April 2024
Radka
United KingdomI wasn't big fan of the location. I preferred family run B&Bs in San Cristobal.
The staff was amazing. They were very friendly and packed a breakfast for us because we had to check out earlier. They also had to deal with an emergency situation at 5am when one of the guests was unwell. The staff was brilliant. Good value for money.
Stayed in April 2024
Reviewed: 5 April 2024
Fadi
FranceThe sofa of my room really needs some cleaning. Some parts are black!
I liked the hospitality of the front desk
Stayed in April 2024
Reviewed: 1 April 2024
Ignas
NetherlandsNoisy room! Sometimes hot water runs out.
Clean room, near to the main center, breakfast was very good. Good location.
Stayed in March 2024
Reviewed: 9 March 2024
Easy
RomaniaGood location for the Terminal de buses Cruz del Sur. We stayed only few hour to rest until long way with the bus. Is very noisy from the street. The staff is very kind and helpful.
Stayed in February 2024
Reviewed: 27 February 2024
Luke
AustraliaIt was pretty noisy as we were facing the street and people honk their horns all night.
The staff were great and the location was ok.
Stayed in January 2024
Reviewed: 21 December 2023
John
United StatesTiny rooms. Nothing like the pictures.
If leaving before breakfast at 6:00, they would prepare a sack lunch for you to take along. +
Stayed in December 2023
Reviewed: 23 November 2023
Mirko
ItalyNice Staff Good Value and Location
Stayed in November 2023
Reviewed: 9 November 2023
Purnima
BelgiumIts bit noisy as the street was just outside.
The staff were the best, so helpful, friendly and just amazing.
Stayed in November 2023
Reviewed: 26 October 2023
Cnzrs
CanadaThe location is a ways away from the Plaza de Armas, about a 10-15 minute walk. But everything is still accessible. The bed could be a bit more comfortable.
The staff was so friendly. Always felt welcome and the staff always asked how our day was. We appreciated that they gave us the option of a packed lunch on days that we would miss breakfast because of an early morning tour. The rooms were really nice. The cafe attached to the hotel has nice desserts.
Stayed in October 2023
Reviewed: 9 August 2023
Rick
NetherlandsThe toilet did not flush :(
The bed was really comfortable, the jacuzzi was amazing. Staff helped us getting a taxi to the airport, which was nice.
Stayed in August 2023
Reviewed: 8 August 2023
Patrick
FranceGood location, nice staff, good breakfast. Excellent value for money
Stayed in July 2023
Reviewed: 1 August 2023
Johans
Peru-
Breakfast
Stayed in July 2023
Reviewed: 27 July 2023
Edgar
Costa RicaWe had issues with bathroom light, we told them but never fixed it
Great value for the money Friendly staff
Stayed in July 2023
Reviewed: 18 June 2023
Dan
ChinaSometime the Wi-Fi signal is weak.
Nice room, helpful staff, good location
Stayed in June 2023
Reviewed: 7 June 2023
Marco
Italysometimes no hot water in the shower breakfast can be improved
staff was incredibly friendly and helpful, nice location just in front of a supermarket and at a short walk from the historic centre
Stayed in May 2023
Reviewed: 31 May 2023
Fabian
United StatesNo phone in the room
The staff,specifically the receptionist was the reason why I enjoyed the days at the hotel, give solutions to my problems and make every day beautiful. For that always thankfully Dani and Julieta.
Stayed in May 2023
Reviewed: 26 February 2023
Laetitia
CanadaThe isolation was not good, my room was on the road side
The proximity of the Center, the staff is very nice
Stayed in February 2023
Reviewed: 16 January 2023
Ann
United StatesAn elevator 😄 I was on the fourth floor, and there was a lot of up and down. I’m short, so getting in and out of the tub was a challenge, but manageable.
I was there for a week and the staff were always helpful. The hotel was quiet and the bed was so comfortable.
Stayed in January 2023
Reviewed: 30 November 2022
Vera
Netherlandsthere was black molt in the bathroom, near the bath area, this poses a health hazard. We were not very amused about this. breakfast was not very special
cosy room, good neighbourhood, helpful staff
Stayed in November 2022
Reviewed: 30 October 2022
Victor
United StatesAs we enter the building, the check in place was not seen easily.
Location and friendly staff.
Stayed in October 2022
Reviewed: 24 October 2022
Katerine
Costa RicaThe room only had warm water at night. We couldn't take a shower any other time. The breakfast wasn't good at cafeteria.
The location was great and near of center Plaza. The room was clear and comfortable. When we arrived, the staff helped us and giving us all information that we needed. They gave us a lunch pack that included water and sandwich when you had early tours.
Stayed in October 2022
Klaipėda, Lithuania
Asuncion, Paraguay
Hanoi, Vietnam
Huadu, China
Amoopi, Greece
Jeseník, Czech Republic
Kaohsiung, Taiwan
Grimaud, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content