Nothing

Overwater bungalow

Stayed in February 2024

The only thing i would change would be the boat trip charge. While taking the boat is the only way to access the hotel, making guests pay an additional (and expensive) fee for that travel is not fair. It should be complimentary.

Great hospitality and huge care from the staff. Modern, elegant rooms. Great food - almost everything we tasted was delicious! The nature is also amazing!

Stayed in January 2024

small thinks doesn’t work, appliances in the motu, reservation restaurants (would be by app and not by a concierge), I miss all the polinesian traditions, shows…too poor on this point, restaurants are not well (it’s difficult and hard made a comment considering the location)…I.e. “Chinese restaurant” rice with meet it’s too simple (for the price I mean), “Japan restaurant” a simple sushi …I doesn’t work for me….(same por the price), breakfast without a complete buffet (same, considering the price)….

The place it’s a paradise….all wonderful.

Stayed in December 2023

The resort is so gorgeous, very lush and well maintained. Food was great across all restaurants on site. Staff are all wonderful, we felt welcome from the second they met us at the airport till the second they dropped us back there. Unlike some other five star resorts, here everyone greets you with a smile and it always felt so genuine. Employees radiated happiness at all times which created such a warm feeling being there. Special thanks to Adrijan Rajkovic who went above and beyond to make our stay special and memorable! Everything went so smooth and we feel so happy, recharged and already thinking of a possibility to come back! It’s was truly a 5 star stay with SO much personalization (I mean we had all the help in our native language which is pretty fascinating to receive anywhere, let alone an island in the middle of nowhere in the Pacific). For anyone not sure which resort to choose on Bora Bora, choose Conrad - you’ll be amazed how far five star can go!

Stayed in November 2023

The service was top notch. The staff met every one of our needs immediately, and went above and beyond to make our trip special. The view from our room was ideal. They sent a birthday cake to our room on my birthday! We'll definitely come back!

Stayed in October 2023

The food and drinks are pretty expensive. The food and drinks taste great, but make sure you budget for that cost. What do you expect though? You are on an island in paradise and the service is absolutely unmatched, so it's worth every penny.

Paradise! This place is a heaven on earth. From the minute you arrive you are treated so well. Every single person is so nice and the property is absolutely incredible! I had a smile on my face even in my sleep!

Stayed in September 2023

The price of food and cocktails.

The quality of food, overwater bungalows, comfortable beds, friendly and helpful staff

Stayed in September 2023

Staff/Service: for the level of the hotel, service was a bit hit and miss. Some staff were great, but numerous times we had to ask for things multiple times. We had to chase housekeeping a few times where the room hadn't been made-up by 3pm.

Our villa was fantastic. I think probably the best overwater villa I've stayed in. Large, lots of thoughtful touches. The setting is incredibly beautiful. Quality of food at the restaurants is excellent; breakfast selection is very good and pastries especially are top notch

Stayed in August 2023

The food was not that great

I loved the room the view and all the amenities

Stayed in August 2023

Too expensive

Room Breakfast incredible

Stayed in June 2023

Breakfast brought by canoe, the room was AMAZING... and the massage!!!

Stayed in May 2023

The view of my bungalow is not good and super windy. There is not evening activities, we went to bed around 8 pm.

The hotel is amazing. All staff are very friendly and helpful. The bungalow is very nice. The beach is pretty.

Stayed in April 2023

would have enjoyed more included excursions such as snorkeling trips daily to the reef , or town tours everything cost extra

The lodging was perfect, the bed comfy the outdoor plunge pool had great privacy.

Stayed in March 2023

Too beautiful, too perfect, too amazing!.... Just kidding. Nothing was unlikeable. The whole experience was incredible from start to end.

Everything! Truly an incredible, once in a lifetime experience! Akane was so attentive to our needs as were all of the staff. It was so nice to be able to take a golf cart to our events in the main part of the resort. The bungalow was out of this world. We loved all the incense and decided to take home a whole big bottle of the Coqui Coqui. The view was incredible, the fish were colorful and the experience was nothing short of inspiring. I can't recommend this place enough. My wife and I look back with tears of happy, happy joy.

Stayed in January 2023

That it definitely was worth the travel! Really high luxury feeling.

It’s paradise!

Stayed in January 2023

Food quality was mediocre especially the gourmet restaurant was disappointing. Not well maintained villas (mosquito nets half broken or missing in one of the windows/ bathroom; in villa sound system was partially working, cushions on sun beds were damaged and filling came out) Very soft beds

Incredible view from the Otomanu View Overwater Bungalow and very nice tropical garden surrounding the Hill top Villa with stunning view.

Stayed in November 2022

- the food was good, but not wow, at least not aligned with the hotel high standards. - part of the staff refuses to speak any other language then English. Quite strange given the fact that you’re in French Polynesia and some of them were native French speakers. Maybe this is hotel’s policy - this intrigued me as I could not understand why :-))). As long as you’re ok with that, they are very kind, friendly people that are always willing to help.

It is literally the paradise. There is basically nothing to complain about the cleaning. The location of how the property is designed. stunning. The staff is great.

Stayed in October 2022

The smoke smell on one day;

Exceptional resort with outstanding facilities and amiable and helpful staff; excellent choice of restaurants; great pool and beach; well-equipped bungalows, spacious, with excellent amenities; exciting courses and events; sports gear placed at the disposal;

Stayed in May 2022

Service in restaurants was very disorganized. Food is also mediocre. Price of the food is ridiculously high. Charging 150 USD round trip per person to and from the airport which is a 10 minute boat ride is outrageous. Charging 50 USD round trip per person after 6 pm for the shuttle to the town (which is a 5 minute boat ride) after it’s free during the day is also outrageous. And the last shuttle back to the hotel at 9 pm doesn’t allow one to have a relaxing dinner in town.

Everything except what is written below. a special compliment to Anais who is outstanding!

Stayed in May 2022

good and drink prices are extremely high.

rooms over water are great.

Stayed in December 2021

Nothing

Room was amazing

Stayed in November 2021

the sounds system from the room itself.

The “Viennoiserie” from the master pastry chef onsite.

Stayed in November 2021

It would have been nice to have been made aware that we needed to make dinner reservations / or for the resort to have food service available. Same for our afternoon after snorkeling and before departure - drinks but no snacks after 3.

We were met at the airport and were given very nice suggestions on how to see some of Bora Bora before we were shuttled to the resort (the cost of boat transfers is pricy). They took our luggage for us. Once we arrived at the island, we were extended nice service in light of a snorkeling adventure end time and the time appropriate for check out for our late flight - this was arranged by Devan. We didn't have any dinner choices as the restaurant requires reservations and none were available - we declined room service. Sunday breakfast was phenomenal with all the added touches due to it being Halloween - the various baked goods were decorated for the holiday.

Stayed in October 2021

Food prices were way too expensive. The French restaurant is meh.

New bungalow, good service, good pastry chef.

Stayed in October 2021