Higher rate if one books / extends stay directly at the hotel compared to online platforms.

Good proximity to NCD / CBD

Stayed in April 2024

Location is good. Exceptional views.

Stayed in March 2024

You can hear voices of the other guest in the corridor.

The Seaview is stunning

Stayed in March 2024

Cleanliness could be improved, and as many guests decide to et in their rooms, cleanliness and smell is not always great. Port Moresby is not a very safe city, and when you get out of the hotel hte area feel pretty unsafe.

Food and restaurant are good and very well managed.

Stayed in March 2024

Carpet smelt like it had been washed but not dried. Aircon kept going off automatically every 20 minutes- very annoying. Not enough sugar to match the tea and coffee for those who take 2 x sugars

The view of the beach. The king size bed. The water pressure and hot water. Booking.com worked well. The sink in the room. The coffee mate.

Stayed in March 2024

Upon check in the duty manager was so ignorant. I asked him if i could put my phone on charge and to rebook my stay and he told me he wasn't able to assist. And I was with my 2 kids. A 3yr old and 11. So we walked around looking for a spot to charge our phone found one and put the phone on charge. Went back to check in and the guy just made me feel so uncomfortable and unwelcomed. Finally after a few minutes we were checked in. Never liked walking out of the lift and seeing an unwelcomed person at the front. Oh and I was never given a receipt for my stay by that duty manager

The old staff are good they were welcoming when they saw us. Thanks to Simione and Jerian I felt the Grand Papua spirit when I saw them

Stayed in February 2024

The kitchen could use some more cutlery/utensils etc for self.catering but it was excellent.

Stayed in February 2024

Car parking, room aircon wasn’t working

Great location

Stayed in December 2023

A tired property in need of refurbishment which is planned for later this year.

Great view of the ocean and the airport shuttle service runs regularly and in time.

Stayed in January 2024

I wanted a double bed but instead I got 2 x single beds

The view was lovely

Stayed in October 2023

There were several stains on the carpet in my bedroom. I do not blame the maid for this because it's not her job to steam clean the carpets.

I like the included shuttle service from the airport to the hotel. I loved the breakfast brunch. I enjoyed the smiling faces of all the employees.

Stayed in January 2024

Aircon not cold

Food

Stayed in November 2023

Carpet in the room was a bit old and had stains, and chairs were old. Needs a facelift

Bed was super comfy, and the food is amazing

Stayed in December 2023

Everything happens incredibly slowly and inefficiently. Check-in was slow, check-out was slower, calling a taxi took half an hour, getting fresh pineapple juice from the bar took 20 minutes.... And the restaurant was ridiculous - huge waits for simple food that doesn't even taste good. Since Port Moresby is not safe to walk around in, you're basically trapped here for long periods, and I think they should invest in better quality in the restaurant and bar so that you can enjoy being there. Staff don't seem to understand that there's anything wrong - they looked mystified when we complained about waiting so long for basic things to be done. Overall, it was just a frustrating place to stay. We got a half-price rate and still didn't feel it was good value for money, so don't even think about paying the full tariff.

The room was comfortable and quiet, and we slept well. The hotel has nice decor and could be excellent if it were better managed. Nice downtown location with sea views from both sides of the hotel.

Stayed in December 2023

Had to wait 4 hours for room to be ready beyond booking in time. General maintenance poor, housekeeping fair, but the hotel needs a good refresh. Bathroom tiles covered in mould for example

Staff were great, room and view were good.

Stayed in December 2023

Everything was okay. Only thing I noticed was that the room I had (singe room, twin beds) didn't have amenities like soap or even shampoo. However, they did provide toilet paper and a couple travel sized bottles of lotion. The air conditioning also was an older model and took a second or two to figure out how to turn it on and adjust the temp.

The room was great. Worth the price that we paid for. Plus booking online gives you a good discount as well. Hotel was also near a lot of great restaurants and bars in the Harborside area. Would defs book again

Stayed in December 2023

The staff in the restaurant is not always very responsive.

The room is clean with a nice view.

Stayed in December 2023

Shuttle from airport never happened, or it did but I hadn't been informed what to look for. They were happy to call my next hotel to pick me up.. Hotel could be anywhere: Not especially Papua New Guinea. You ask about breakfast? Not included. No porch in the penthouse. .

Location overlooking water by a conference center. Taxis, etc know where ihotel s. Clean, quiet. Elevators. Room wasn't ready when I arrived so they upgraded me to a top floor suite. Hotel is 12 years old but has an established feel upon entering. Desk personnel lent me two types of tape to fix rollator breakage from flight.

Stayed in November 2023

Air Conditioning was positioned that it gives of directly to the bed Secondly the air condition temperature control node was difficult and operated manually and it keeps going back to very cold despite it being regulated

The friendly staff at the reception

Stayed in November 2023

The spa did not have enough staff so could not get a treatment

Clean, safe and comfortable. The staff were super nice.

Stayed in August 2023

The food was delicious but a little pricey

Just a nice comfortable and professional place to stay

Stayed in August 2023

The curfew of 11pm carparking , guest shouldn't be restricted

Facilities are great

Stayed in November 2023

It needs a renovation, dirty carpets, food standard has dropped.

My second stay here, the people make this hotel 10/10. Very central, comfortable bed.

Stayed in October 2023

upholstery and curtains could do with an upgrade

Room size and furniture provided is comfortable, clean. The view is great on the wing facing the beach, I loved looking out in the night.

Stayed in October 2023