18 Sanson Road Lahug, Lahug, 6000 Cebu City, Philippines
#13 of 167 hotels in Cebu City
Guests' ChoiceBased on 239 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
8.5
Facilities
8.6
Staff
9.1
Value for money
9.0
Free WiFi
8.6
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End of dialog contentReviewed: 28 August 2022
Kar
United KingdomN/A
Great 👌 location.. massive rooms.. staff are friendly and helpful.. Enjoyed the stay
Stayed in August 2022
Reviewed: 25 August 2022
Jurane
SingaporeStaff didn't quite understand how paying via PayPal worked, but after I insisted, we worked it out as I had a preference to pay via my credit card. Also had to pay extra for extra blankets but all worked out in the end.
Location was perfectly central. No frills hotel but everything basic worked perfectly. Loved how clean, modern and neat it was. Staff was also very friendly and tried their best to accommodate my preferences.
Stayed in August 2022
Reviewed: 20 August 2022
Exequiel
United StatesNo store in the immediate area. Neighbors dogs constantly barking.
Cleanliness Security Car garage
Stayed in August 2022
Reviewed: 28 July 2022
Bernard
PhilippinesElevators are not working
Cleanliness
Stayed in May 2022
Reviewed: 19 June 2022
Von
PhilippinesI requested for room make up but it didnt prompt the hotel staff when I clicked the make up button.
This place is very accessible to every touristy spots in the city. The staff were also amiable. There is free water dispenser for all at the floor lobby. Room and bed was cozy.
Stayed in June 2022
Reviewed: 31 May 2022
Cathyrosejam
PhilippinesElevator is not working great that our room is located right next from the ground floor
Ease of check in and accomodating staff, I love the huge room size for its price. The location is superb.
Stayed in May 2022
Reviewed: 19 May 2022
Iamnoor
PhilippinesWifi, clean room and friendly staff
Stayed in May 2022
Reviewed: 7 May 2022
Iprojetos
BrazilThe wif-fi is slow. There are a lot of ants in the bathroom.
The location is excelent. Near a mall, markets and some tourist attractions. The staff were very welcoming. The bed was comfy.
Stayed in May 2022
Reviewed: 5 April 2022
Rudolf
Czech Republicehm .. i dont know, its a good place. that´s for sure . bathroom´s nice, people are so very nice here.
Stayed in April 2022
Reviewed: 21 March 2022
Jeralden
PhilippinesNone that I can think of. this place is excellent.
Clean facility and very accommodating staff. And location is very accessible.
Stayed in March 2022
Reviewed: 27 February 2022
Aguiton
PhilippinesI like how accomodating the staffs are. They are very prompt when attending to our needs. We have an affordable staycation, in a cozy and tidy room. The safe parking spot is a plus.
Stayed in December 2021
Reviewed: 30 December 2021
Jan
PhilippinesNone so far
Cleanliness and courteous staff
Stayed in November 2021
Reviewed: 14 December 2021
Pelagio
PhilippinesI thought the elevator is working. It;s under maintenance. I just had my ankle operation and I could hardly go upstairs. I chose this hotel because, I saw the picture of the property and it has an elevator. I hold have asked if it”s working or not, or else, I will not book to this hotel
The location was good, near fast foods, and grocery.the service was good too even the staff are friendly and helpful. The hotel is clean.
Stayed in December 2021
Reviewed: 12 December 2021
Kim
PhilippinesNothing to point out actually.
The cleanliness of the room
Stayed in December 2021
Reviewed: 9 December 2021
Mrjbg
Philippinesshower water pressure a little weak
this is our third time in this hotel. i really admire Ms. Nena (front office staff). she is so helpful and accommodating.
Stayed in December 2021
Reviewed: 30 November 2021
Mrjbg
PhilippinesI cant think of any
Its coziness, location and very friendly and helpful staffs
Stayed in November 2021
Reviewed: 2 November 2021
Samuel
PhilippinesI loved how the staff responded promptly to my queries and set my expectations properly when I asked if I could check-in 2 hours earlier than the actual check-in time. They ended up granting my request. Overall, it’s a nice, clean, affordable, and accessible place. I highly recommend it.
Stayed in November 2021
Reviewed: 1 November 2021
Ravemasterdx
PhilippinesI wish there was hot shower 💁
Rooms good, with a comfy duvet to sleep into. Just a few meters away to JY Square. Secured with guard on duty. Checked in and out for only a few hours.
Stayed in October 2021
Reviewed: 25 October 2021
Maria
Philippinesbathroom sink - so many black ants. don't know where it came from. no breakfast included
location was good. very accessible. hotel staffs were helpful and pleasant
Stayed in October 2021
Reviewed: 26 September 2021
Charles
United StatesMy only concern was there were ants during my stay, but the staffs were tending it and did a great job.
The staffs were amazing and caring. The price was really worth it. My only concern was there were ants during my stay, but the staffs were tending it and did a great job.
Stayed in September 2021
Reviewed: 16 August 2021
Peach_mustard
PhilippinesThe bed and the space
Stayed in August 2021
Reviewed: 12 May 2024
Ed
United StatesI didn't like that management didn't do anything to suppress the neighbor's barking dog at night. Management's reason is that they cannot do anything about it because it's not in their property, that's a lame reason. Any guest would want a quite and comfortable stay. I believe they can do something about it if they report the situation to the proper local authority. It's a shame because I stayed there for 3 weeks and complained about it twice but nothing has been done to make my stay comfortable, they didn't even offer to at least move me to another room opposite to where I stayed to at least make my stay comfortable and not hear the barking dog which would start around midnight and go on and off until morning and even during the day. I can also hear the people next door, not sure if the walls are concrete or not but it's loud and I can make up what they are talking about. It makes me feel uncomfortable to talk about business knowing that the people next door can hear me. The place is clean and maintenance are kept though.
I like the staff, they are friendly and respectful.
Stayed in May 2024
Reviewed: 20 March 2024
Grant
AustraliaNothing really ..I could probably nit pick..my mate had sun burn and had applied aloe Vera which had stained the sheets which incurred a 200 pesos fine ..but aren’t the sheets getting laundried anyway
The area seemed ok ..
Stayed in March 2024
Reviewed: 6 March 2024
Robert
United StatesScreaming children morning and evening in adjacent rooms. Singing loudly. Don't know if parents were there but it was obnoxious. I had to yell to get them to stop.
There was no breakfast offered. Staff was very courteous and helpful.
Stayed in March 2024
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