The view of the room was a storage room!! Just been blocked by curtains!

Stayed in April 2023

Traffic on the elevator

Spacious room and great view

Stayed in April 2023

The bathroom was not really comfortable and the wifi internet was really bad. Hope the hotel works on fixing those things. Breakfast buffet should be included in the stay and price

The hotel is clean overall. Beds were comfortable

Stayed in April 2023

The room smell bad when I enter....No spoon to use for mixing the coffee from the cup.

The rooms facilities..

Stayed in April 2023

The beds were hard. There was a function and the noise was really loud in the rooms. We could hear people laughing and shouting from the lobby. But on succeeding nights, it was ok.

The rooms were quite comfortable

Stayed in March 2023

WIFI connection did not reach out to all the bedrooms. So impossible to be online in bed. However, the room is the biggest they have, it is like an apartment so they are excused even though it is a pity. I had to request extra towels three times before they showed up the next day (!). After the first night I spoke to a cleaner if they would empty the garbage bins in the rooms, not knowing their routine. He confirmed yes, but did not do it anyway. So I had to request again (!) It seems like the staff struggle to handle simple requests. They should do it daily if staying more then a night like other hotels. I was not in a hurry, but I feel I spent too much time to follow up on the staff. They were simply way to slow in addition to ignoring basic requests which is to be expected. I am not talking about minutes wasted, but hours, which I could have spent exploring the city rather than waiting for the staff doing their job. For the third night, we wanted to extend, but due to availability need to change from one big room to two. The friendly staff showed us available rooms the night before and no other guests were staying there. I asked if we could check in early next day. The next day, the rooms were not ready despite they were empty and looked tidy the day before. So why it was impossible, and we again had to wait for hours to move our luggage from the one big room to the two others. Why our requests were being ignored again when the rooms were available. When checking out, no one asked if I had a pleasant stay. If they gave a little discount on the so-so experience I would rate the hotel top score since they are excellent in many ways. Since they didn't bother they will receive a honest review hopefully to improve so other guest will have a more efficient and pleasant stay. Despite the down sides (cons) I will still recommend this hotel.

The hotel is beautiful, clean, staff friendly and has beautiful view over Baguio

Stayed in March 2023

nothing

everything

Stayed in March 2023

Was checked-in to a room different from what was booked and was told to transfer to original room the following day, so the hassle in packing up things again.

Stayed in March 2023

Dusty curtains, cockroach in the toilet.

location near the city center

Stayed in March 2023

The Breakfast was not that good. The food is cold already before it reached me.

good

Stayed in March 2023

456 Hotel receptionist was so sweet to respond to our request for a bed upgrade which was an option in our online booking (Genius Level 2 perks), if it was available. The hotel was clean with huge rooms and we didn't need an aircon during our stay.

Stayed in February 2023

from our room, we can hear the noises from the lobby and dining area and its loud

convenient because near the center

Stayed in February 2023

no space to smoke. kitchen closing too early

Bed setting was as I order. cleannest ok position good

Stayed in January 2023

No dinner for guests when a party was going on

The room. Very clean and large

Stayed in March 2023

no extra toilet paper inside toilet wherein you still have to ask

clean hotel bed sheets, good lighting, helpful corteous staff, nice dining area

Stayed in March 2023

No desk in the room. No hot water in the shower. Buy hey no bugs!

Clean and decent location. Would not be my first choice but everything else was sold out. But defo not bad, good sized room but pretty crap furniture but bed was fine. So it was like ok.

Stayed in February 2023

lift takes a long time to come down.

Nearby Restaurants, shopping mall.

Stayed in February 2023

No breakfast buffet, the location is uphill from Burnham Park.

The room is spacious and clean. The staffs are accomodating.

Stayed in February 2023

The bed is not comfortable

Location

Stayed in February 2023

n/a

very roomy

Stayed in February 2023

Recommending to provide bathroom freshener. Kindly add rags/mats on the room especially on the bathroom door.

The whole room was great. We love the cafeteria area/lobby area. Wifi connection is very nice.

Stayed in February 2023

Location ,price was decent. Hot shower but smells of cigarette smoke immediatwly on our arrival. Bed is very firm, plenty of wall outlets. Interior room to building atrium was a bit noisy through the many Closed windows. Free parking was good. Staff were very friendly and accomodating.

Stayed in February 2023

Probably the channels in the tv but its ok i get to watch other fun channels. Wifi is slow inside the room.

The ambiance is very nice. I like the place its worth the stay. Staffs are accomodating and friendly.

Stayed in February 2023

Blow dryer was broken, windows a bit drafty/cold in room at night, no soap or shampoo.

Friendly staff, quiet, good view, clean, beautiful lounge

Stayed in February 2023

The place is very near the City.

Stayed in February 2023