Sitio Pinaongon, Balabag, Malay, Aklan, 5608 Boracay, Philippines
#24 of 176 hotels in Boracay
Guests' ChoiceBased on 688 hotel reviews
8.9Cleanliness
9.1
Comfort
9.1
Location
9.5
Facilities
8.7
Staff
9.5
Value for money
8.6
Free WiFi
8.9
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End of dialog contentReviewed: 21 May 2024
Lorna
JapanNone
Very nice place ☺️all staff are great ☺️ I’d love to come visit this place again soon☺️
Stayed in May 2024
Reviewed: 20 May 2024
Anne
United KingdomThe breakfast… you have a set menu to choose from, it took ages to get served and you have to keep asking for things like butter, milk etc I would have preferred a buffet breakfast so I can choose what to eat in the morning I think also there should be a hot water urn , a milk urn beside the coffee urn The room , we were not left hand towels or face towels each day so had to call down for them and the complimentary tea/ coffee was not replenished every day .. these are the small things I would expect from a 5 star hotel
The location was perfect the hotel is at the quieter end of beach The layout of hotel was nice and the staff always said hello and smiled It is a very clean hotel There’s a free shuttle to drop you to station 2
Stayed in May 2024
Reviewed: 20 May 2024
Rolando
Germanyvery good servuce and locatiob
the property were perpekt. maybe the elektrical output could be newer
Stayed in April 2024
Reviewed: 19 May 2024
Queenie
Philippinespool, breakfast, beach, room
Stayed in May 2024
Reviewed: 17 May 2024
Mike
United KingdomBreakfast Everyone saying why not a Buffet Seems to let the place down Also to much signage saying don’t do this do that would be better to have a folder on each room with all the doors and don’t in . All this notices and signs spoil the ambiance
Location great Staff friendly
Stayed in May 2024
Reviewed: 16 May 2024
Dindo
United StatesStaffs are great, property is well maintained and food is great
Stayed in April 2024
Reviewed: 10 May 2024
Lorita
United KingdomNothing we love everything..
We love everything ❤️❤️ very friendly and courteous staff.Easy access going to shops like the popular d mall. We book for airport transfer and they are amazing treated like a vip 🥰.We booked a junior suite with a beach front and it was 10/10 big rooms with 2 large beds plus a beautiful beach front views from our terrace.We definitely coming back my daughter said Ambassador in paradise will be her 2nd home in boracay 🥰🥰 and also their wifi is the best we have so far it works even in beach front.. thank you Ambassador in Paradise for making our holiday extra special.
Stayed in May 2024
Reviewed: 7 May 2024
Ortega
PhilippinesNothing
The perfect location, the friendly and very efficient staff, the excellent service they render, and the small requests that they will gladly try to accommodate. Ohh the everyday creative treats that they put on the bed.😁
Stayed in April 2024
Reviewed: 6 May 2024
Dennis
SwitzerlandNot that we didn’t like but buffet breakfast is no longer served. We were looking forward to try different breakfast options and the plated breakfast selection is very limiting especially if you are staying for 4 days or longer taking into consideration those with dietary requirement, it would be nice to have buffet back as most hotels offer buffet breakfast. Just minor comment is to include face towels in the room and not just body towels.
The location and the staffs were amazing specially those who were assigned at the restaurant, beach front and the security team.
Stayed in May 2024
Reviewed: 29 April 2024
Corey
AustraliaI honestly can not find anything I didn’t like
The breakfast were excellent. Staff really friendly and willing to help in any way they were great. Location was perfect
Stayed in April 2024
Reviewed: 24 April 2024
Alvin
PhilippinesThe room is big
Stayed in March 2024
Reviewed: 16 April 2024
Ghie
PhilippinesWe did not availed the roundtrip airport transfer maybe because of miscommunication thru email. Anyways, we reached the hotel with hassle free transfers from Southwest Tours.
It is our first time in Boracay so we booked 4d/3n stay at Ambassador in Paradise. Our room had a nice pool view and beach view with a bonus spacious bathroom. Cleanliness was maintained throughout the resort facility. The resort staff were very hospitable and attentive to guests needs. We also noticed that ONLY in this hotel that the staff DAILY makes up the room even without placing the sign request on the door knob. The pool was even CLEANED daily every morning and guests were provided (unli) towels for pool or beach use. They also have toys and arm floaters and even "salbabida" for the kids to freely borrow. Their Resto serves different variety of food with affordable price. We get to see FIRE dance performance for 3 consecutive nights from our balcony. The hotel also offers affordable water activities.
Stayed in April 2024
Reviewed: 5 April 2024
A
LithuaniaAlmost nothing - but prepare it is an old hotel, so the rooms (expecially bathrooms) are outdated, but for me the most important thing was the location of this hotel, so i did not care about room itself at all. Prices as you can imagine on food and beverages are on the pricier side (for example, fresh coconut costs aprx 7 euros, which is a lot in PH).
Location!!! It is almost on the corner of station 1, so more quit location and less people. Staff - everyone was super nice. Security. We had the room with the balcony directly looking to the sea - amazing! Yoga on the beach in the morning! Breakfast - i liked that you have to choose from menu, because thats how they are not wasting so much food comparing to buffet, BUT for me it was a little bit crazy, that they have a rule that you can order just one meal (for example, they have omelette and basket of pastry like separate meals, and in general you cannot order them both). Of course if you will ask nicely, i am sure, they will make an exception (point for that:)).
Stayed in March 2024
Reviewed: 31 March 2024
Jose
PhilippinesLocation, restaurant, attention of the staff.
Stayed in March 2024
Reviewed: 29 March 2024
Jeffrey
United StatesI like that there is a private beach. The food and restaurant are top notch. You also get a cool fire show everyday with dinner. But what I liked the MOST is that this hotel had GOOD WIFI for working from the location or taking zoom video calls. When I went to Boracay I needed a hotel with good wifi and you will be very surprised how many hotels have TERRIBLE WIFI reviews. This would not fly for me because I had very important zoom work video calls I could absolutely NOT miss. This hotel went ABOVE AND BEYOND and I let them know I had this concern and they made sure to pre-test my room for wifi speed before I arrived. I have never had a hotel go above and beyond but I could not miss this meeting even if on vacation (you know how bosses are). This alone made me give this place a 10/10. It doesn't hurt that everything else is clean and nice.
Stayed in March 2024
Reviewed: 27 March 2024
Sandy
United KingdomNothing
1. Beachfront 2. Away from the busy station 2 3. The beachfront & sea water were much cleaner 4. The sunset was stunning 5. The pool heats up at night 6. Family room are great coz it can accommodate 6 people, with a huge and comfortable mattresses ( doesn’t need to be 2 separate rooms) 7. Most of all the staff personnel to the security are excellent. They are all very attentive, friendly and caring.
Stayed in March 2024
Reviewed: 25 March 2024
Randy
United StatesI booked a suite for me and my fiancee, and a remaining family room for my parents. The interior of my parents’ first level family room was vastly updated compared to our top level suite, which had an older toilet and seemed like it was also missing a bathtub. But this comparison did not make our stay less pleasant.
It’s a very appropriate hotel for its surroundings. It is updated in most aspects but it doesn’t have a modern look that contrasts with the beach and community. I did not feel like I was in a lower class hotel at all.
Stayed in March 2024
Reviewed: 20 March 2024
Lenka
Czech RepublicBed was too soft.
I liked the choice of breakfast, rooms were large and clean, staff were always very helpfull, beautiful hotel surrounding, clean swimming pool, stunning beach.
Stayed in March 2024
Reviewed: 18 March 2024
Alexandru
RomaniaN/A
The hotel is located in the best zone, Station 1, of the White Beach in Boracay. it is the best because it's not that crowded during the day and in the evening it doesn't get crazy crowded as the area around the mall. The restaurant of the hotel offers a great variety of meals, Western, Asian, locals. We stayed 6 days at the hotel and enjoyed all the meals at the hotel's restaurant. It was delicious and convenient. For breakfast you get to choose from American, British, Dutch or a combination of those. We are a family of four. The room was spacious and responded to all our needs. The staff is very nice and they get to surprise you every day with cookies, hats, chocolates. Little details that count. Next time I visit Boracay definitely this is the place to stay.
Stayed in March 2024
Reviewed: 14 March 2024
Filip
United StatesI liked the design and cleanliness of the hotel, the location and beachfront chairs, restaurant and palms. Very nice and helpful staff, always cleaning, organizing and greeting their guests! I loved everything about this place!
Stayed in March 2024
Reviewed: 14 March 2024
Sergiu
DenmarkLocation is perfect. Right on the beach in the good area on Boracay. Service is unmatched, the staff is so well trained and helpful. Definitely book this one!
Stayed in March 2024
Reviewed: 4 March 2024
Noriel
PhilippinesNone
The service!!! Staffs were very accomodating, every one greets you, very attentive to our needs, they made our stay extra special. The hotel transfer services was exceptional, travelling from airport to hotel vice versa was hassle free😍😍, Location was perfect!!! Will definitely come back and recommend this hotel to my family and friends.
Stayed in February 2024
Reviewed: 3 March 2024
Melvin
BelgiumNot too much of choices for breakfast menu but you can still discuss to the waiters to switch rice for bread (as an example)
The transport service provided by Ambassador In Paradise is hassle free and very quick Easy access to gym / swimming pool Entertainement/show happens every night in order to makes the end of day very chill and relaxing The location of the hotel is perfect for sunset view but also for a calmer aerea The menu offers an extensive choice for dinner but also for drinks Room and bathroom are spacious and well equipped WiFi is not strong but enough for social media content Private Security guards on the beach side gives a feeling of security and comfort whenever we let our personal things on the beachseat to go dive into the water or swimming pool The workers are super nice and ready to help you out for any of your request
Stayed in February 2024
Reviewed: 28 February 2024
Hein
NetherlandsThere is not nearly eniugh beds for all guests at the beach. This leads to people claiming beds silly early.
The staff wasnhelpful and the location is perfect. I wouldn't know what not to like about the place. Special mdntiin for the morning yoga on the beach. Way to go Louise!
Stayed in February 2024
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