There is a small cacroach

Overall

Stayed in April 2024

Im not satisfied with the shower room coz its small, wet after use and afraid that someone will fall on the floor due to slippery. The shower area was 1/4 glass and only curtain. So water can flow outside of it and makes the whole floor slippery and wet. Better to put plastic door . There is a telepone in the room but there is no directory which we can ask in service, food delivery, call in reception or call our family in the other room. Is that a display? Also in pool area, the lifeguard used only umbrella under the sun to guard the guest in pool in 31degrees Celsius. Which is not good for the employees that may cause heat stroke especially this summer season. Please put right shelter for them so the employees can work properly. Also i expect that shuttle service are free coz other hotel service is free of charge but in this facility is not. Air conditioner are always shutdown and need to operate it again but the sad part was were slept and wake up due to sweat. Its inconvenient especially if were tired of having day activities.

Staff are very approachable, clean room, adequate room size. I didnt expect that the water in swimming pool was warm which was good.

Stayed in April 2024

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No wifi in the rooms Outside noise could be heard, but in Biracay there is always something going on and creating noise

Close to white beach Very nice pool on the roof top

Stayed in January 2024

Breakfast is not really good for product and choice Room on street side, with windows not locking properly Swimming pool cleanliness

Kitchenette in rooms, 2beds, clean hôtel

Stayed in December 2023

Breakfast Menu

Room

Stayed in December 2023

Less kitchenware…

Location, staffs are friendly and very attentive, pool has a great view, few minutes walk to the beach front, has atm machine nearby, E-trike are always available and the breakfast was amazing!

Stayed in December 2023

The elevator was hot.

Breakfast was so good & location was amazing.

Stayed in December 2023

No AC in hallways

Close to the beach and other places

Stayed in September 2023

Accessibility

Stayed in August 2023

- Breakfast outsourced to Kuya J is not on par with the hotel. Understaffed, not enough stock (especially if you like continental breakfast. Jam is limited for example) no hot tea, only coffee or icetea that’s so sweet your teeth almost fall out. - No wifi in rooms only near frontdesk and still very slow

Nice units, friendly staff, big pool

Stayed in August 2023

Gratitude to the kindly and helpful staff

Stayed in July 2023

Breakfast

Stayed in April 2023

no internet inside my room or any room. we have to go to lobby to get it. very inconvenience

the room and the staff they are great and very helpful , respectful and very accommodating

Stayed in November 2022

No gym. The shower needs a shower curtain. The water goes all over the floor. Couches in lobby need cleaning

The staff are very friendly

Stayed in February 2024

There was no wifi in our rooms during our stay. Wish there are shaded areas by the pool especially during the hot hours of the day. Our rooms seem to have a moldy smell but it goes away after they freshen it up everyday.

The family suites are fantastic. The units are huge with two bedrooms, each has large king beds, kitchen, living area. The room is cleaned everyday. It is a great place for a family stay. It is walking distance to the beach and even d'mall. The complimentary breakfast buffet is a treat as well. The rooftop pool is also a plus.

Stayed in January 2024

try to avoid street side of the hotel the balcony windows was not locking and directly heading to the street side (safety risk) Breakfast is average No wifi in room swimming pool was a bit dirty in the evening staff had difficulties to understadnour concern

Room are a bit smelly but comfortable, big and well equiped hotel is quite recent free beach towel and umbrellas can be borrowed

Stayed in December 2023

Everything very accesible

Stayed in December 2023

The staff are not accommodating and very particular about the check out timing. The internet is very bad.

Location and cleanliness

Stayed in December 2023

Main thing was all the staff in breakfast area was very unfriendly , ignorant, all of girls looked like they don't want to be there for their job.

Private room with kitchen is my favourite

Stayed in August 2023

Wifi was poor, breakfast wasn’t what I expected.

Location was great

Stayed in July 2023

Worst breakfast I've had in 50+ trips to the Philippines. Lots of construction going on, because the hotel is in need of repairs, including pool area.

Very friendly staff and great sized room. Location Is not on the beach, but close enough to walk. Also next to main road, so easy to get transportation. Nice pool.

Stayed in July 2023

Suitable for families and close to main beach

Stayed in April 2023

The smell on the room, the food repeats it menu every single day. Hoping they put some new dish not like the same thing over and over again.

I like the room itself but as soon as I got in, there was some smell that doesn't appealing, I believe the map that they used wasn't washed or did put any soap that made some funny smell on the room.

Stayed in May 2023