I would have liked a softer bed, however, I think a medium to firm bed is common in the Philippines.

The overall ambiance of the villa with private pool is very cozy and serene. My mom was also impressed with their king room with pool view. The entire resort is well kept; the staff are friendly and accommodating; and the food are delicious.

Stayed in March 2024

Everything was right. Just as a recommendation, they should expand the food offer.

Everything was perfect. The attention of the staff and the room were amazing. If we have the chance to go back to Camiguin we will stay in this hotel for sure!

Stayed in August 2023

Most beautiful Island in Philippines and best resort. They treat you as a prince. Lovely management and employees:-) we will continue me back. Pedro & Alberto

Stayed in August 2023

Villa with the pool has a family of sparrows sharing the room which is fine except the bird droppings get into the sitting area and the pool! Probably a better thing to take out the blinder box which houses the family of sparrows.

Superb restaurant! Love the spacious sitting area in the Catarman room(pool villa). Love the decor. Fantastic spa service. Top notch staff! Very professional.

Stayed in August 2023

None

Quiet and relaxing

Stayed in June 2023

None.

I am exceptionally grateful for the overall service we received all throughout our stay, especially with our unusual circumstances when we arrived. Alessandra and every staff we had the pleasure to interact with were warm and accommodating. I’m looking forward to coming back to Balai sa Baibai.

Stayed in June 2023

Few options for eating, but many restaurants around

Quality of villa and place, very kind staff employees, spa

Stayed in May 2023

The hotel is not in a town and you will need a transport, motorbike or something to move around. Not something bad, just a recommendation.

This resort is simply perfect. The owners and staff are really nice and are always trying to make your stay better. You have two pools that in our case were always empty and we enjoyed them a lot. The food in the restaurant was really good for us and it is a really calm place to relax (even if in our case another resort is being constructed really close, but this is not something bad, it is just the situation these days). We also met a lovely dog that is living in the resort. We definitely recommend this place and we take really good memories back home. Thank you all for everything.

Stayed in April 2023

tours and transport costs roughly 3-times higher vs DIY/arranged locally (absolutely no reason to pay 3500php pp for a Mantigue Island tour… or 800php for 15min ferry transfer)

great atmosphere, great sunset bar, great food, very friendly service, we heard diving with them must be great too

Stayed in April 2023

We had a wonderful stay here. We loved it that its private and quiet. Place was welcoming and I like that all the staff are friendly and nice especially Rachel (she was the receptionist and she was our tour guide, very informative). Love the full massage too! Will stay here If I come visit Camiguin again! :)

Stayed in April 2023

it’s quite and peaceful place, clean and well maintained close to the beach …

Stayed in March 2023

The check in was very welcoming. staff was informative. The property was amazing and great location. The owners were very nice and friendly. we had a great conversation. I highly recommend this place

Stayed in February 2023

There was light going to room (pool view) during the night. Having black out curtain, would be nice.

everything perfect

Stayed in February 2023

May find you won't be able to invite a big party over for dinner.

Breakfast was always delicious! The best part of breakfast were the fresh fruit especially - Katong Bananas! Room was clean! The pool was nice too.

Stayed in January 2023

nothing

well kept. loved the cozy room with our own swimming pool and outdoor patio. just wished I could stay longer. Valentine’s Day 5 course dinner was great in spite of a power outage. They went above and beyond to make it happen. great work guys!

Stayed in February 2023

rooms are a little small and the power from the hot water is very poor.

the resort is set in beautiful grounds, rooms are very clean and the staff are all very helpful and friendly, from upon arrival to when we left.

Stayed in January 2023

You can hear everything going on around your room. We were located next to the dining room and could hear the people eating as well as staff walking around the room outside

How close you were to the beach and the view you got while dinner on the patio.

Stayed in January 2023

Everything was perfect! Well-drinks need to be stronger, for the price charged. :-)

Exceptionally well-run small boutique hotel. I would rate my stay 5 Stars! We had a private Villa with private pool, and a room by the pool. Both rooms were exceptional and very comfortable.

Stayed in December 2022

They didn’t have lunch service and had a small menu, so the choices were limited. For people who don’t really want to venture out of the resort (transportation isn’t the easiest on the island), it means repeating food. That said, everything was tasty and the portions were generous so this isn’t a deal breaker by any means.

It was such a lovely, peaceful, relaxing place. The rooms looked and felt more high-end than their price, especially the garden villas which had their own spacious balconies and even a pocket lily pond. The staff was AMAZING. Just such a wonderful overall experience.

Stayed in December 2022

The staff (Janice and Rachel were really helpful), great breakfast and cool bar to see the sunset in front of the sea with the fishermen

Stayed in November 2022

not a lot of food options but still great

clean room, friendly staff

Stayed in November 2022

# 1 hospitality…everyone on the staff, from the reception to the porter to the restaurant crew, massage therapists and owners made us feel welcome and relaxed. Most any desire we had was met with great enthusiasm. The food! let me tell you how great it was. Every order is made fresh, no reheating pre-prepared dishes, every entree is made to order ! Think about that! so be prepared to wait a few more by minutes before your meal arrives because it will be worth it. We left very happy! Thank you, thank you ! Peter & Miles

Stayed in October 2022

The location and the place itself is amazing. We also really enjoyed how we were treated by the staff and, specially the owners.

Stayed in August 2022

None

Attention to details

Stayed in July 2022