7835 Makati Avenue Corner Eduque Street, Makati, 1200 Manila, Philippines
#282 of 514 hotels in Manila
Guests' ChoiceBased on 430 hotel reviews
7.3Cleanliness
7.6
Comfort
7.7
Location
8.5
Facilities
7.2
Staff
8.7
Value for money
7.6
Free WiFi
7.1
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End of dialog contentReviewed: 3 June 2024
Stephen
United Kingdomhelpful staff
Stayed in May 2024
Reviewed: 3 June 2024
Jay
GermanySwimming pool not well maintained. Looks like an abandoned ruin😕
Great location. Spacious room. Good breakfast.
Stayed in March 2024
Reviewed: 30 April 2024
Melchor
AustraliaSome of the rooms has that old carpet smell.toilet is not that great.
Location is excellent
Stayed in April 2024
Reviewed: 23 April 2024
Myrna
IrelandThe room smells
Stayed in March 2024
Reviewed: 14 April 2024
Rasol
PhilippinesWe requested for room make-up while we are outside the hotel but no one came to clean the room after 4 hours. Carpet looks old, dirty and smells bad.
+Location
Stayed in April 2024
Reviewed: 12 April 2024
Mohd
MalaysiaOld facilities
Halal Restaurant nearby
Stayed in March 2024
Reviewed: 7 April 2024
Fegan
United KingdomAt the corner just at the hotel, there were prostitutes plying their trade, so when I left for UK, my wife didn't want to stay there, so I moved her to another hotel. The curtains, particularly the net ones had not been washed for ages. Although I had booked a deluxe room, this was not available when we arrived, so we were put in to a room with disabled facilities, which was awkward to use the toilet, and the receptionist said that all of the rooms were like this. After a couple of days and my wife's complaining we were moved to a deluxe room by the front desk manager (curtains were still dirty)
Restaurant food was very good and staff were excellent. Breakfast is also very good. In general all of the staff were very friendly and accommodating, including the door staff. The spa is good as is the swimming pool. In general it is a good hotel that could be better with a few small improvements
Stayed in April 2024
Reviewed: 4 April 2024
Tuladhar
Brunei DarussalamGood
Stayed in March 2024
Reviewed: 25 March 2024
Alona
CanadaPretty old, the linens, towels and other bath stuff are of poor quality.
Proximity to a lot of things, including entertainment.
Stayed in March 2024
Reviewed: 18 March 2024
Paul
PhilippinesThe rooms were a bit dated, old TV's with 20 year old cable channels, Wifi wasn't worth connecting to, extremely slow, I did a speedtest and it was 3mbs whereas the data on my phone was 20mbs. The other thing was there are not enough power points, Trying to charge 2 phones and plug in a laptop proved difficult.
Staff were extremely helpful and friendly, easy check in, check out process and good location.
Stayed in March 2024
Reviewed: 17 March 2024
Mohd
MalaysiaOld facilities
Has own halal restaurant and nearby to other halal restaurants
Stayed in March 2024
Reviewed: 7 March 2024
Kee
SingaporeLifts which is a bit slow
Room - Reasonably clean, meeting my expectation Location - convenient to food and transport Breakfast - value for money but buffet could have more varieties
Stayed in February 2024
Reviewed: 23 February 2024
Milton
PhilippinesShower
Location
Stayed in January 2024
Reviewed: 19 February 2024
Malcolm
United StatesCarpets n bathtubs are so old , tub peeling off , carpets looks so old n dirty
Customer service, doorman, valet, very helpful.
Stayed in February 2024
Reviewed: 13 February 2024
Dev
PhilippinesAccessibility
Stayed in December 2023
Reviewed: 11 February 2024
Vanj
PhilippinesWe waited for almost 2 hrs before we get checked in. Limited food choices for breakfast.
The cleanliness of the room, the view and the affordable spa.
Stayed in February 2024
Reviewed: 25 January 2024
Koh
AustraliaFriendly staff and great location!
Stayed in January 2024
Reviewed: 9 January 2024
Brad
IndonesiaBreakfast was cold. And not a lot of choice
Staff were very friendly.
Stayed in January 2024
Reviewed: 8 January 2024
Violeta
PhilippinesWeak internet and slow elevators. The room looks nicer in pictures. It is clean but the carpet and towels have seen better days.
Friendly staff, reasonable price, spacious room and bathroom, nice beds, and great location. Malls and other commercial establishments are only a short distance away.
Stayed in January 2024
Reviewed: 2 January 2024
Carlo
PhilippinesNot enough parking space- we got charged over 800 for an overnight parking in mall. Cr is very old and has broken flush.
Stayed in December 2023
Reviewed: 2 January 2024
J
United StatesI had pre booked my room months in advance. When we checked in our first night, the room was downgraded, and the bed was too small. But the next day, we got our correct bed size and room. The shower water was boiling hot, and the cold water just trickled out. The hotel site and booking site says there's a smoking area. When, in fact, there isn't one when I went to smoke, the interaction was quite rude with a couple of guards and the front desk lady. When I asked where I could smoke, they just said I couldn't. Luckily, a guard helped me out the next day. Also, there was breakfast, but it felt like the food options were very limited. Some people are able to book the entire dining area for days, which was mildly inconvenient for everyone else. We would move to the first floor to have breakfast with very limited tables and even less food options.
Most of the staff was friendly and helpful even the interactions with the housekeeping were pleasant. We requested extra chairs for our wedding and the cleaning staff helped us out. We also didn't incur extra fees for our wedding guests, which was nice of them. The male manager found out we got married in our room and sent us a fruit platter gift, which was quite nice. The AC was very cold, which I loved. The guards were very helpful when getting out of grabs. The internet was pretty good. My wife works as an online teacher, and it was fast enough for her work. They did have shower mats, which not all hotels offer, so that was a bonus.
Stayed in December 2023
Reviewed: 31 December 2023
Hernandez
United StatesOutdated decor Old furniture No frills Photos of the hotel are better than in real life
Good size bed and room
Stayed in December 2023
Reviewed: 31 December 2023
Cipres
AustraliaThe busy street
The staff are friendly with valet parking service
Stayed in December 2023
Reviewed: 27 December 2023
Hiedy
PhilippinesThe morning receptionist is not that nice & was complaining for another guest that is asking assistance to get his tv working. Not very approachable when we were asking for the wifi connectivity since they were have some problems by that time.
The location is nice.
Stayed in October 2023
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