Quite far to the beach

Clean hospitable

Stayed in May 2024

It was next to where local people live so there were constantly roosters going which is out of the resorts control but other than that everything was pretty good

The room was big, bathroom was nice and clean. Had bathroom amenities. The pool was great to come back to after a day out

Stayed in March 2024

None

My husband and I had a memorable stay in Boracay. In addition to that we had a wonderful staycation in Canyon Hotels & Resorts Boracay. The hotel is very clean and well sanitized. But most of all, I admire the excellent customer service of the hotel staff. They are friendly and helpful to their guests. Thank you for your warm welcome. Will definitely stay in Canyon Hotel and Resorts Boracay again.

Stayed in April 2024

This hotel is not near to the beach walk. You’ll need to walk or use an e-trike to get to the actual beach. Shuttle services only operate few times a day and ONLY if you signed up for a drop off/pick up. Otherwise you’ll have to take the public transportation.

We like how our hotel connects to the mall + Robinsons market. We’re able to buy supplies during our stay without going all the way to the main town or to d mall. Easy to get on and get off the e trike to get to the beach.

Stayed in March 2024

Property is okay can’t fault of anything

Acessinle to anything

Stayed in April 2024

However, for the staff, I asked for a hairdryer and the staff forgot to lend me one. Also, they always had to be reminded to give 3 towels instead of 2 (we were 3 guests in the room). Bathroom was quite dirty on first day.

Breakfast options were great! The restaurant offered a variety of Chinese and Filipino breakfast meals. The location of the hotel was very close to local Filipino street foods. Also, a pharmacy and a grocery store were very accessible.

Stayed in March 2024

Breakfast place

Rooms, beds, location

Stayed in March 2024

Breakfast place

The beds, the pool and the location --

Stayed in March 2024

There’s only one room key available.

Good location and reasonable price.

Stayed in February 2024

The staff are not satisfying with it comes to customer services.

The cleanliness of the room.

Stayed in March 2024

Buffet breakfast needs improvement… not just with the food but also how they facilitate it.

The place is located in Station 1 which is good if you want the peace and quiet of Boracay. Also, very convenient if you want to go to the beach and center of the island.

Stayed in March 2024

The location and access to the beach. Some staff are not so accomodating. They don't have coordination with the buffet concessionaire. Some of our stays in Bora are even will greet you on your bday. The staff here are all cold.

I like the facilities though they only have the basic amenities. If you want to travel alone this place is for you as it so far in the entertainment part of bora.

Stayed in March 2024

Location is too far from the beach .misleading base on the hotel description.Food is not appropriate for breakfast they’re serving lunch meals .

Fairly new ,staff are friendly and approachable.Helpful .value for money is good

Stayed in February 2024

Breakfast is really good, and location is handy to transport.

Stayed in February 2024

No microwave but it was advertised.

Good beds. Spacious room, good TV,

Stayed in February 2024

I didn't like the breakfast because the hotel had a partnership with the restaurant below and the coffee was basic. There was no fruit option, I ate watermelon for 12 days (tasteless), the American coffee option was just scrambled eggs and the focus was just Asian food. I found it very poor.

The sympathy of people always smiling.

Stayed in January 2024

Coffee very bitter. Don't know what brand it was. Shower only warm . Could not make it go hot.

Unlimited buffet breakfast. Big rooms. Comfy beds. Kettle and fridge in rooms plus TV with loads of channels

Stayed in February 2024

The Buffet ITS Not for 4star ITS Like only in a simple Ressort

Swimmingpool at the Front of our room

Stayed in February 2024

- a phishing scam email asking for my credit card details and paying again was sent to me via their official booking dot come messaging system (which deleted & denied but I was able to take screenshots of) - I've been to numerous hotels & it's my 1st time not to be greeted by the frondesk staff after seeing us infront of them when we were on our way to the buffet breakfast area. So I greeted them 1st so they'd know what could have been done as people in the frontdesk of a hotel. - A frontdesk called me in our room asking for the expiration date of the credit card that I used in paying for the extra person charge of my son when I checked in. Told them that they're not supposed to ask for my card details as that is under data privacy law and all banks are telling customers not to give out any card details. Very alarming for a hotel to do that! When I said "no I won't give you that because my card was already charged earlier, what do you need it for?" The frontdesk hurriedly said "ah okay po Ma'am". - the pillowcases had this strange smell (like a fabric not dried properly or a person's sweaty head). In short, smells like they were not changed. I smelled the towels and the bedsheets, they smell like fabric con. But the pillowcases were a different story. - there was no drying rack where we can hang our wet clothes. It is Boracay so a hotel MUST expect that people will always have dripping clothes so there must be a rack at the balcony. - no hair dryer. 1st time to encounter a hotel near a beach without a hair dryer. - front desk will tell you they fixed what you reported but they really didn't attend to it so you will have to report again and that's when it will be attended to like the safety vault that wasn't functioning

- DELICIOUS BREAKFAST!!! Not as many food choices but they are all delicious. This will be my ONLY REASON of booking again, IF EVER. - supermarket and department store attached to the hotel! Very convenient and useful

Stayed in February 2024

The room is clean and the staff are nice.

Stayed in January 2024

7nights at Canyon was comfortable like a home.

Stayed in January 2024

We treated ourselves to this hotel as we wanted to relax and stay in a few nights, the tv didn’t work which I went down to ask about the first night. They said they’d send an engineer up and nobody came. I asked again twice over the next two days and it was never fixed which wasn’t great service. The pool layout isn’t great with not many sun loungers and the sun doesn’t really reach the pool so we didn’t end up getting in there either which was also disappointing. Rooms had a weird smell and and WiFi wasn’t great.

Hotel was nice and clean. Great location 5 minute walk from the most gorgeous beach!

Stayed in January 2024

Breakfast

Breakfast not worth for what’s it’s cost

Stayed in January 2024

We couldn’t get beach towels on request because they ran out. Had to walk quite a distance to the beach.

Quiet area, good clean pool , big property, shopping convenience good breakfast

Stayed in January 2024