The staff were amazing. The cleaning staff were fantastic and great company to talk with.

Stayed in February 2024

Assigned room wasn’t clean. Gave us another room and had to ask then to Hoover that. Thereafter this is a nice hotel except that the pool is tiny and dirty and the gym treadmill belts slip making them dangerous to use.

Nice big rooms and balconies.

Stayed in April 2024

Nice new hotel, very clean and well looked after. Lovely big comfortable rooms. Handy for town centre, 5 minutes walk to the Main Street.

Stayed in March 2024

The room is not clean enough. some part in desk has a few dust. Minimal only

Very friendly mga stuff. Spacious parking lote, coffee and restaurant food taste good and reasonable price. Compare other place. Love the view of roof deck. Love this hotel feel so comfort. Easy access to mall and other places in tagaytay.

Stayed in March 2024

Breakfast was very good...having traditional Filipino breakfast meals.

Stayed in January 2024

Clean

Stayed in December 2023

The location, staff and piano playing.

Stayed in February 2024

The WiFi was not fast and tends to get interrupted a lot. The room TV had nothing on and doesn't have any AirPlay compatibility so I wasn't able to stream shows on the big screen.

The place is underrated. It's actually a comfy place for good value. Food selection at breakfast wasn't the best but still good enough. The staff are warm and accommodating as well. The package I requested was surprisingly great too.

Stayed in January 2024

I understand the need for damage deposit so it’s alright

Booked it for my parents and they loved the place a lot! Has a nice ambience - very chic, staff are all accommodating and attentive. Serves great breakfast and early!

Stayed in December 2023

Feels a little expensive for what you get

Spacious room with a nice balcony. The roof area is pleasant

Stayed in December 2023

Bathroom drainage stinks so we needed to cover drainage with something

-Very good location -Room was clean & ver spacious -Super like the toiletries provided for us -Buffet breakfast is not bad -Staff are all friendly, accommodating, courteous & attentive

Stayed in November 2023

None

The location.

Stayed in January 2024

The staff and the ambiance of the hotel.

Stayed in December 2023

The toilet and room has some smell because it’s located at high altitude, it’s very humid.

Location is at the central. There are some restaurants walking distance. We rented a trike ride with the help of hotel to People Sky park. It was a nice ride ! They staff at the hotel are especially friendly. I left my jacket at the breakfast place and they delivered it back to my hotel room !

Stayed in November 2023

Staff were friendly and helpful

Excellent staff

Stayed in November 2023

N/A

The staff was absolutely wonderful!

Stayed in September 2023

The shower very little water pressure hot water hit and miss. Shower controls not easy to use. However, the main problem was water leaking from the glass shower screen onto the bath tub surround and then onto the floor. After taking a shower the floor was had a considerable amount of water this made the floor very slippery. We had to use towels and 6 bath mats to soak up the water. We reported this on day 1 and was immediately moved to another room which had the same problem. We stayed in the room and managed the situation. The house keeping team were very good and replaced mats and towels daily. In my opinion the bathrooms need a complete refurbish.

The cleanliness

Stayed in August 2023

nothing

Good location of the hotel,near the good places to visit in Tagaytay.

Stayed in July 2023

Restaurant only open for dinner on weekend

Clean and spacious room

Stayed in June 2023

One part i had difficulty adjusting was their bathroom specifically the plumbing part of the shower. I usually like to take hot showers but the hot and cold labels were opposite of what type of water comes out and the water is sooo hot and knobs is hard to turn. Need to upgrade those i think.

The place was situated near in the tourist spots, overlooking taal lake and the place was clean with very accommodating staff and spacious rooms.

Stayed in June 2023

it is cozy clean near olivarez very accessible. The staffs are all kind and very thoughtful. we enjoyed our stay

Stayed in June 2023

beautiful European themed hotel

Stayed in May 2023

Parking is open air although that’s fine because it’s still inside the property

Location is perfect. near to almost everything. What makes it more perfect and unique is that they have a grand piano

Stayed in April 2023

We didn't like the Pool because it wasn't heated and was pretty small. The same is true with the gym, very small and not enough room to move about. The bathtub needed a restoration because it was obviously old and needed much help like repainting and maybe make it a little bigger. It was obviously outdated.

We are quite satisfied with the breakfast, the selection was simple but satisfying. My husband loved the dilis especially. The ambience was great, it was like having an indoor meal in Paris -be cause of the chandeliers, the wall decor, table top decor, chairs etc. I just hoped that they will also open the Cafe during the mid afternoon so clients can opt to havecoffee and pastry. We just crossed over to McCafe and it was ok too.

Stayed in May 2023