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Reviews of Ciabel Hotel and Fitness Center

Panicsican, La Union, 2514 San Juan, Philippines

#9 of 9 hotels in San Juan

Guests' Choice

Review score

Based on 75 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.0

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 31 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night

    Breakfast was good. Room is really very nice and bed is very comfortable. Location is quiet and easy to find . Very good swimming pool ! Staff is really very polite, accommodating, and helpful. Would highly recommend this hotel to all those who will go to San Juan , L.U. . Definitely will stay in this hotel again !

    Stayed in May 2024

  • Reviewed: 12 April 2024

    7.0
    Room was clean and pool is great. But expect buffoonery.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    On first morning hotel wanted us to take breakfast in our room. It wasn’t delivered and when we asked it came reheated and dry. Other days the breakfast was buffet but had refrigerated scrambled eggs and toaster was useless. Windows in the hotel haven’t been cleaned for a long time.

    I like the location and the pool. This could be a wonderful hotel but is just okay because of a lack of care to details.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Healthy comfortable hotel
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There is a place in front that had loud music until late, and then again in the very early morning (like from 7am) It was just one day from the 4 we stayed, and there was a festivity, so don’t think it will be noisy all the time.

    Nice and comfortable bedroom. The gym is well equipped and the bed was super comfortable too. The pool was nice. Although the location is not at the beach, they offer free shuttle service, so it was very convenient. Helpful staff Clean room and common areas

    Stayed in April 2024

  • Reviewed: 17 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great facilities and helpful crew. Beach is not that far by walking distance

    Stayed in March 2024

  • Reviewed: 13 March 2024

    8.0
    Great overall experience. Great staff and great food.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night

    The only thing that we didn't like is the bed was a bit hard and uncomfortable.

    Check-in was seamless and the staff were really friendly even though we arrived at past 12mn already. The free breakfast was also sumptuous. Too bad we only stayed for less than 12hrs, I would've loved to swim in the large pool.

    Stayed in March 2024

  • Reviewed: 1 February 2024

    8.0
    Clean and decent hotel near center of Urbiztondo, San Juan.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night

    Delay in delivery of breakfast to room.

    Good location and delicious breakfast.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    9.0
    enjoyed our stay here.
    • Leisure trip
    • Group
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    wifi connection can be better.

    the fitness facilities are very good and the hotel location is very accessible. The staff are very helpful and nice.

    Stayed in December 2023

  • Reviewed: 10 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom fixtures are not kept spic and span. Management should spend more effort and resources in cleaning the toilets.

    Gym, pool, restaurants in the hotel

    Stayed in December 2023

  • Reviewed: 29 December 2023

    8.0
    The service and the comfort the place offered made the stay wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 1 night

    A few minor improvements in the rooms are needed. I already gave my feedback to the staff. But nothing major. It didn't affect the stay much.

    On top of the list is the staff, they were all gracious, patient, kind and accommodating. They really tried to address our requests and needs. Second is the pool, which is really big, it gave our family a lot of room to play around and have fun. Third is the area where the hotel is located. Initially we were disappointed that it was not very close to the beach (5 mins drive). But the hotel offers a free shuttle that drives guest to and from the beach. However, I liked the quietness of the area in contrast to the very crowded and noisy area around the beach. It allowed our family to have some sort of privacy which enabled us to have a more carefree and enjoyable time

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi was too slow to use, But they had their own Netflix account that worked! Bathroom was a little moldy in spots and the faucet was loose and the drain was clogged in the shower. But they had toilet seat! Lol yay!

    Amazing amenities! Great bed! Amazing staff! Easy check in and out :)

    Stayed in December 2023

  • Reviewed: 22 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    It is not 500m from the available beach front

    The whole ambience and service

    Stayed in November 2023

  • Reviewed: 19 November 2023

    7.0
    Could have been nice
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Walls were thin. I could clearly hear my neighbors (who were blasting music/tv until 1am).

    New, clean facilities. Good location

    Stayed in November 2023

  • Reviewed: 31 August 2023

    9.0
    In general, the hotel is worth the price. Enjoyed the comfortable stay though it was a short trip.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night

    The toilet seat cover is detached.

    The location of the hotel. The friendliness of the staff and cleanliness of the surrounding areas.

    Stayed in August 2023

  • Reviewed: 22 August 2023

    9.0
    Satisfied
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The parking area are small

    I love the Hotel because it has a gym, swimming pool and comfortable bed

    Stayed in August 2023

  • Reviewed: 26 June 2023

    8.0
    Good!
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    the water is a bit smelly

    Staff were lovely and helpful!

    Stayed in June 2023

  • Reviewed: 6 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel had construction going on while we stayed there for one night. That was very annoying!

    The hotel is clean and the staff were very cheerful.

    Stayed in June 2023

  • Reviewed: 13 May 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 3 nights

    The only negative is there is no hot water, there is no heater

    Everything's fine. Good location, excellent staff, everything is clean.

    Stayed in May 2023

  • Reviewed: 26 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Room is clean and the food at the bar called "Baybay" (maybe wrong) is awesome

    Stayed in March 2023

  • Reviewed: 8 March 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very nice hotel, excellent standards

    Stayed in March 2023

  • Reviewed: 15 January 2023

    8.0
    the property is really comfortable but not in the ideal location.
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    the property is slightly far away from the beaches and they host events so every night they had a external event

    The property was accommodating and the rooms were lovely

    Stayed in December 2022

  • Reviewed: 11 January 2023

    8.0
    Hotel with friendly staff and easy access to public transport.
    • Family with young children
    • Deluxe Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    There was no hot shower. Our room was missed to be made up for a day even though the make up room sign was posted. A little pricey as compared to others with the same or superior facilities.

    Breakfast was great with nice selection and variety. The staff were friendly, helpful and hospitable. Hotel location was just beside the national highway; easy access to public transport.

    Stayed in January 2023

  • Reviewed: 9 January 2023

    9.0
    If only they can have some work done on blocking off the noise, this hotel would have been fabulous.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The outside noise. The rooms could use some sound proofing.

    The room lay-out, the location, the food. They also have a good resto in the ground floor

    Stayed in January 2023

  • Reviewed: 11 December 2022

    8.0
    Wonderful stay.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We requested prior to booking, an extra large double bed for our room. This was not prepared prior to check-in but was quickly rectified. The TV had a very poor reception, infact it was almost unwatchable, which was a disappointment for our daughter.

    We arrived early and the staff were very kind enough to allow us to use the facilities whilst waiting for check-in. The location was good, only a very short distance to the main beach front eateries. Hotel facilities were very good. Lovely pool, which we used more than once. Gym looked good, though we did not use it. The small cafe located next to the pool serving hot & cold drinks, beer and snacks gets a thumbs up.. Room was comfortable and clean with a very good and quiet air-con unit. The staff can't be faulted. Always smiling, polite and accommodating. Overall, a very enjoyable stay.

    Stayed in December 2022

  • Reviewed: 14 November 2022

    7.0
    Good but expensive
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast is very unhealthy for a fitness center. The place is OK but highly overpriced, just like all accommodations in the Philippines

    Rooms are clean, modern, and have all the essentials. The swimming pool is big and great for exercising.

    Stayed in November 2022

Showing 1 – 25

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