11 Ortigas Avenue, Ortigas Center, Pasig, 1605 Manila, Philippines
#84 of 1,298 Holiday rentals in Manila
Guests' ChoiceBased on 405 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
8.9
Facilities
8.7
Staff
8.9
Value for money
8.4
Free WiFi
8.2
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End of dialog contentReviewed: 13 May 2024
Roy
United StatesEverything was great!
Everything was great, and the staff was very friendly.
Stayed in May 2024
Reviewed: 29 April 2024
Chelssy
PhilippinesShower room in pool area, theres no hot water, also no conditioner
1 bedroom is big enough, breakfast buffet is good, roomis clean ❤️
Stayed in March 2024
Reviewed: 16 April 2024
Junnts
Philippinesbreakfast (limited)
room
Stayed in April 2024
Reviewed: 13 April 2024
Lorena
Philippinesnone
location is near the shopping malls
Stayed in April 2024
Reviewed: 3 April 2024
Victor
AustraliaTraffic noise
The staff go out of their way to be helpful . It’s outstanding at this property
Stayed in March 2024
Reviewed: 22 March 2024
Ma
Philippineslong queue for breakfast
checking in
Stayed in February 2024
Reviewed: 21 March 2024
Belinda
PhilippinesInitially there was no parking space, basement was full. I was advised at the lobby to go to the mall instead. It was good that the guard at the basement parking of Citadines found a parking space for me. I'm thankful for that. They are all very helpful and kind.
Near the mall
Stayed in February 2024
Reviewed: 11 March 2024
Victor
AustraliaTraffic late at night , but to be expected in
Really helpful staff and very friendly staff as well
Stayed in March 2024
Reviewed: 10 March 2024
Lea
United StatesTheir bathroom is clean but could be messy and slippery after you shower as it is not the typical "shower" that is enclosed.
Location is accessible; staff are approachable, accommodating and attentive. Housekeeping are dependable!
Stayed in February 2024
Reviewed: 8 March 2024
Errnessitine
SingaporeThe corridor towards the back entrance felt dark and run-down.
Spacious and clean rooms! I really appreciated the hotel having a huge canister of filtered/distilled water in each room for guests use.
Stayed in March 2024
Reviewed: 7 March 2024
Anna
PolandUnfortunately the noise from the street is making the stay uncomfortable. Even when staying at a higher floor.. of course nothing can be done , traffic in Manila is terrible. But you need to be mindful of not getting much sleep... Rooms are a bit old looking and would need some refreshing 😬 especially the bathrooms...
The staff is very helpful. I also liked the late massage service, as I arrived at night an needed that service after a long flight. Hotel is close to the business area and two big shopping malls opened very late.
Stayed in March 2024
Reviewed: 3 March 2024
Maria
United StatesLobby scent, slow valet service.
Location, facility, breakfast
Stayed in March 2024
Reviewed: 25 February 2024
Jaelyn
PhilippinesLimited staff. There's only one bellboy who assisted us with our luggage. The dining area can't accommodate all guests for breakfast. We have to wait to be seated.
The room is spacious and clean.
Stayed in February 2024
Reviewed: 25 January 2024
Sheryl
PhilippinesNone.
It was a shame that we only had to stay for the night. The thoughtful things earned Citadines my 5 stars: gallon of drinking water (top marks for sustainability instead of bottled water), dishwashing liquid, more than enough toiletries - are enough to make me stay with the Citadines again whenever I’m in Manila.
Stayed in January 2024
Reviewed: 10 January 2024
Theresa
United KingdomThe room was not clean. I have to asked to collect the rubbish.
Location
Stayed in December 2023
Reviewed: 27 December 2023
Cherrie
PhilippinesSome reception staff didn't greet you.
I'd like the buffet breakfast. You can choose some food varieties. Room is clean.
Stayed in December 2023
Reviewed: 21 December 2023
Joanna
PhilippinesIt was a great stay and exceeded my expectation... Everything was just perfect and planning to stay again :)
Stayed in December 2023
Reviewed: 19 December 2023
Navneeraj
IndiaThere was no nice lounge to sit and also there was a problem of odour in the outside room areas where there was no Air conditioning
Location from my office
Stayed in December 2023
Reviewed: 14 December 2023
Alexander
AustraliaSmoking place can be much better
Stayed in November 2023
Reviewed: 30 November 2023
Eda
PhilippinesLocation
Stayed in November 2023
Reviewed: 22 November 2023
Arden
Philippinesroom doesn't have enough chairs or a couch, food serving was unequal. The serving for foreigners was bigger than ours
people were nice, location was good,
Stayed in November 2023
Reviewed: 14 November 2023
Natalie
United Statesordered room service and since vegetarian I ordered a cesear salad and they added bacon. when i explained that I don’t eat bacon, he just said it’s not too much scrape it off. it was everywhere! and that is when they came 20 minutes late to my room. they then said ok we will send up fruit tomorrow (like that helped) but didn’t even do that. not impressed.
large rooms and comfortable and fitness Center
Stayed in November 2023
Reviewed: 10 November 2023
Yudhono
IndonesiaNone
Room is spacious and cleaned
Stayed in August 2023
Reviewed: 9 November 2023
Dragica
MoldovaAll was good except that on your site was written that the Covid-19 PCR test is a must to stay in your hotel. I did it and was stressed that it was not older than 48 hours as my travel was about 24 hours door-to-door. Well, when I came, nobody asked for it as obviously it was not needed. Could you please update your instructions when you send such information to the costumers? I also wrote to the desk staff to clarify this requirement but I never receive any response.
Stayed in November 2023
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