The halls are a little dark.

Great location and everyone is so accommodating. I think the picture of this location needs to be updated on the website.

Stayed in May 2024

Room. Breakfast and pool area

Stayed in May 2024

Nothing not to like.

The hotel is extremely well managed, staff are well trained, polite and helpful. The room is comfortable and clean. Special mention of Duty Manager Alex who is a courteous and professional individual.

Stayed in May 2024

Perfect location Friendliest staff Awesome restaurant on the rooftop Outstanding breakfast buffet Looking forward to coming back

Stayed in May 2024

I did not like the way housekeeping works. There should be specific time cleaning the rooms.

In general the staff at reception, front desk and concierge were very kind and helpful

Stayed in April 2024

Price

Location

Stayed in May 2024

That we didn’t get to spend more time :(

Amazing rooftop pool and restaurant. Staff were very friendly and helpful! Bed was comfortable, the bathroom was lovely and everything was very clean.

Stayed in May 2024

Up date pictures on advertising

Stayed in May 2024

My second visit to the Philippines and my second time staying at this hotel. Outstanding customer service and amazing restaurant and food service. 100% of the staff are very professional and friendly. Best hotel I've stayed at in the Philippines and out of 3 countries in South East Asia, by far. I'm looking forward to staying again and would highly recommend it.

Stayed in May 2024

Clean and great location. Roof Top Bar, excellent, great staff.

Stayed in May 2024

The staff especially manager leo were fantastic and helped me when I had a difficult situation

Stayed in May 2024

There is nothing that could have been better for the reasonable price.

A true 5 star hotel at a very reasonable price of about A$130 per night (US$100). Modern, comfortable, everything you would need. Our room was ample, beautiful bathroom, plenty of cupboards for your things, comfy beds, fridge, coffee making facilities, nice TV. They called us after we had checked in just to ask if we were happy and was there anything we needed. If you've had a long tiring flight and need a rest you won't go wrong here. We were located on the 19th floor which gave panoramic views. In Makati is a premium location to stay in Manila. You are close to nightlife sanly a 5 min stroll away.

Stayed in May 2024

Very nice room & view and amazing rooftop restaurant with great food + very nice pool on 32nd floor. Of all 5* hotels we stayed in, this one was the one we liked best.

Stayed in May 2024

I liked the cappuccino, but it had a funny taste.

The room was clean and updated. The breakfast was good, but not excellent. The French toast, and eggs were served cool. No bugs, several other hotels we stayed in, in the area had bugs.

Stayed in May 2024

Breakfast no bacon for westerners, catered for Asians

All kinds of entertainment

Stayed in May 2024

Elevators very slow

Great location, nice rooms.

Stayed in April 2024

I like the pool with the view

Stayed in April 2024

The lobby has only one small bathroom . The staffs and guests share it. Which is too bad. The people have to make line and wait

Breakfast too good. Security. Too clean. Good services

Stayed in May 2024

The elevator is slow during peak hours

The breakfast buffet was amazing! There was a large assortment of foods from multiple countries, and everything was fresh and delicious. We certainly did not like for anything. The staff was so amazing.

Stayed in May 2024

Pool and location.

Stayed in May 2024

None.

Location in Makati Avenue near many entertainment spots, Poblacion, and just a few minutes away from Glorietta, Greenbelt and Makati’s CBD. Very convenient. The room was clean! The rooftop bar was the best of all, sunset views are just lovely. Shout out to the staff there Bea and Pat who were very kind to assist us.

Stayed in May 2024

I felt management could have done better to assist me with a request. We were good paying customers, spent 4 nights there and ate everyday to the cafe and rooftop. We also got massages at the spa. I requested some type of freebie or discount for Mother’s Day since they had a Mother’s Day promo going on. But because I didn’t book that package, they wouldn’t give me any of those perks. I felt that was a bit unfair considering we spent well over the amount we would have paid for that package.

Comfortable bed and clean room. The gym is nice. Spa was excellent. The food in both the cafe and rooftop was absolutely perfect. The breakfast buffet was probably the best buffet I’ve ever had. The staff was super friendly everywhere we went.

Stayed in May 2024

Amazing staff, rooms were spacious and clean. Location was central to the shop. Foods was good lots of choices. Highly recommended.

Stayed in April 2024

Not enough lifts for tower this size , long waits and queues for the lifts at times. Also I phoned reception twice about the tv broken , first time they sent someone who was suppose to get the hotel technician but nothing happen . Then again I got no response the next day . Frustrating when using a hotel as a stopover before long haul flight following day.

Location is good , bar/restaurant on roof is cool and pool looks really good. Room was spacious, comfy, clean . Easy to get taxi outside . Late check out was a good option and reasonable price .

Stayed in May 2024