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  5. Reviews of City Garden Grand Hotel

Reviews of City Garden Grand Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

8008 Makati Avenue, Corner Kalayaan, Makati, 1200 Manila, Philippines

#516 of 516 hotels in Manila

Guests' Choice

Review score

Based on 2333 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.6

  • Free WiFi

    8.4

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Showing 76 – 100

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    ✅ Cozy and clean with great views

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Elevator. Too slow

    Location

    Stayed in March 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room - No View
    • Stayed 6 nights
    • Submitted via mobile

    No thing

    All thing.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room - No View
    • Stayed 3 nights
    • Submitted via mobile

    The elevators were very slow

    Firefly bar, the complimentary items.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    Classy and elegant, super comfy stay
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    Great room, excellent service, amazing pool view on the city and relaxing in the morning.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    Wonderful staff... they are just fabulous. This hotel is top-notch,great restaurant and completely wonderful breakfast... but its the staff that make this place great.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    10
    Comfortable overnight stay on a quick stopover. Very friendly staff and amazingly comfortable beds with pillow menu.
    • Leisure trip
    • People with friends
    • Standard Twin Room - No View
    • Stayed 1 night
    • Submitted via mobile

    Amazing comfort- right down to the pillow menu

    Stayed in March 2024

  • Reviewed: 1 April 2024

    10
    Great location, great service, on the centre of Makati
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I enjoyed the cleanliness and size of the room. I would also like to thank the Guest Services especially Gwen who was amazing on both of my stays.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room - No View
    • Stayed 2 nights
    • Submitted via mobile

    No rooftop priority for hotel guests in the bar/restaurant. Lifts were terrible always full of people going to roof. Separate lift needed for hotel guests.

    Room was nice and good location

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Regularly stay at this property.Location and the staff are excellent
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The Roof top restaurant very good

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    We all had a nice experience. I think we got a good value out of our stay here. We would consider coming back.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    One of the salads I order had croutons that didn’t taste fresh. More chewy than crunchy. Might of been their dressing they had poured all over it. It was still good enough that I ate it. But if I had to give one thing I didn’t like that was it.

    "During my stay at this nice hotel, I was impressed with the service and facilities. Staff was very friendly and engaging. We were 2 adults and 2 children. Enjoyed the restaurant and pool being on rooftop with a beautiful view. The hotel's restaurant provided us good meals with a variety of options to choose from, catering to all tastes. Very clean and comfortable. Quiet at night.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    10
    Fantastisch.
    • Leisure trip
    • Couple
    • Standard King Room - No View
    • Stayed 1 night
    • Submitted via mobile

    Alles was perfect.

    Alles

    Stayed in March 2024

  • Reviewed: 29 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was very friendly and competent. The room was very clean and the house keepers always ask if we need anything.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    10
    Exceptional
    • Family with young children
    • Standard Twin Room - No View
    • Stayed 3 nights
    • Submitted via mobile

    I love the all staff they are all friendly and the hotel are clean and good hospitality ☺️

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    I will stay there every opportunity I get when in Manila
    • Leisure trip
    • Solo traveller
    • Standard King Room - No View
    • Stayed 3 nights

    It is a great hotel and I hope that greed doesnt ruin them.

    I have stayed at this hotel in the past and it never fails to meet expectations, the staff is friendly and helpful, the location is great to dining and amenities are very good. The pricing is very fair and well worth the value.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Good location for a short stay in Manila
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights

    One of the elevators is out which is obviously a bad thing with a hotel that has 33 floors. Breakfast was not included and should have been at the price we paid.

    The location of this hotel is great! There are plenty of bars, restaurants and shopping in the area. The roof top bar/restaurant boasts great views but it is also very popular on the weekend so you may have to wait to get a seat! The staff was incredibly helpful! They printed items for us, hailed cabs, carried our luggage, held the door, and gave us restaurant recommendation.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Lovely stay!
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Nil.

    We stayed one night and were provided a free upgrade, fabulous room and facilities for our stay. The breakfast was lovely and rooftop restaurant wonderful after a later arrival.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    One lift not functioning. CAUSED CONSIDERABLE DELAYS

    Friendly staff...as always

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Nice hotel - be patient with the lifts
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    The noise in the corridors outside the rooms. Hard floors make the noise worse. And of course the lifts which everybody hates. Only two out of three were functional. My tip is if a lift arrives just get in even if you have to go up before going down!

    Breakfast was ok but the coffee refill was not consistent. The rooms and beds are comfortable and the hotel is still good value for money. I have been staying at the hotel since 2017 and not much has changed. The staff are always very helpful. The spa is also excellent - Anna was particularly good at breaking up the tightness in my hamstrings.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard King Room - No View
    • Stayed 1 night
    • Submitted via mobile

    The menu was excellent. The food was delicious. I would recommend to anyone traveling to Makati.

    Stayed in February 2024

  • Reviewed: 16 March 2024

    9.0
    Excellent hotel all around, yet rooftop restaurant is slow and a bit overpriced
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 6 nights

    There are 2 main elevators for the entire building, and they're a bit slow. I saw a line of people waiting almost every day to use the elevator. The restaurant on the roof seemed somewhat understaffed. The food was okay but not amazing, and the service was very slow, we waited a long time to be helped, then it took over 1 hour to receive our food.

    I loved the pool and the view. The rooms are very modern and high quality. I love the bathroom. The water pressure is very good as well. The room was cleaned daily by staff, and they were very courteous.

    Stayed in February 2024

  • Reviewed: 16 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room - No View
    • Stayed 3 nights
    • Submitted via mobile

    People

    Pool. Location

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    good but should improve the bed and breakfast
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 6 nights

    the bed will be noisy up and down

    the size of room

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room - No View
    • Stayed 1 night
    • Submitted via mobile

    Far from the city centre

    For one night stand before long flight home very comfortable. The hotel is situated in business area.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    Fantastic
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant and pool

    The bedrooms are always clean and tidy. Immaculate. Bathrooms are well equipped and the restaurant and pool are on the 32nd floor and amazing

    Stayed in March 2024

Showing 76 – 100

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