No shower cap No fridge Could use more lights

Big rooms Comfortable bed but would be great if it was more elevated Water pitcher to refill water at the elevator Amazing value for money

Stayed in May 2024

the reception did not answer/pick up the call immediately. I have to redial or call again after sometimes.

room is clean and big enough for a family of three. We love the hotel practice of saving drinking water by having a common area for water station however it is a little bit far if your room is in the last room of the wing. The management must consider to add more stations (not only near the lift)

Stayed in May 2024

Check out is a bit early since 11am and not the usual 12nn

Comfy bed, nice view from the room

Stayed in May 2024

No comolimentary

Bed

Stayed in April 2024

Nothing

Service & breakfast food

Stayed in May 2024

Dreadful smell on floor 15 for 3days

Breakfast Pool

Stayed in May 2024

Check in was quiet slow. The hotel is big and just two person for check in and a relative complicated check in procedure made me waiting for 45 minutes. If check in would be made faster ( i know check in online is provided but this is somehow difficult on a small phone screen ) it would have been the perfect hotel experience.

The hotel is located in Muntinlupa, a part of Metro Manila which have nothing to see but many good restaurants and malls. One of the malls was just 5 mins walk away. Hotel itself offers a really great breakfast, a coffee shop, a restaurant, a hugh lobby and a medium sized pool with a pool bar. Rooms have been spacious, clean and comfortable.

Stayed in May 2024

The smell of the hallway.

We love the breakfast buffet

Stayed in May 2024

There were minor aspects we didn't like: we were expecting one bed but our room had twin beds. We were too tired to complain and correct. The beds were comfortable and warm. The pillows provided were more than enough (2 per bed). Housekeeping greeted us when we initiate :) once we start a conversation, they are friendly and offered help, if we needed.

Parking was easy, we received a parking ticket at the entrance that just needed validation when we check out. Check-in was a breeze. There were check-in kiosks available and staff who are happy to assist. The room had more than enough drawers and cabinets to place our stuff. Water refilling stations are at every floor for cold and hot water. A pitcher was provided per room. In the bathroom, the hot water is very hot and had very strong pressure. There's a bidet provided. Breakfast was superb, order the french toast (they used coconut milk)--very light and very good. The pool was crowded (expected), it was fun to lie down on the padded benches under the tent and enjoy the warm breeze. Check-out was easy, too.

Stayed in May 2024

No complaints.

I stay a lot at Crimson, it is one of my favorites! The breakfast is the best. Rooms are clean, very complete, and modern. Staff is very helpful.

Stayed in February 2024

Breakfast was jampacked at 6am. Queues were long and some of the food choices got easily depleted. I think there was a student convention going on at the hotel, hence the influx of guests during breakfast at 6am.

The beds were comfortable

Stayed in April 2024

I couldn't make the shower water hot enough for my liking.

Spacious working station inside the room, free wifi, free drinking water, clean and comfy bed

Stayed in April 2024

Check in and out tool very long time

Nice Hotel with good Breakfast.

Stayed in April 2024

The location.

Stayed in April 2024

Carpet needs thorough cleaning.

Location, comfortable bed, room size, dining experience, great meal choices, cooling system, cool hotel ambience, and excellent customer service!

Stayed in April 2024

Perhaps the room carpet needs thorough cleaning. The room assigned to me looks like the carpet has not been cleaned well.

The location is good because it is a 3-minute walk to Festival Mall. The room amenities are great, as well as hotel amenities like the gym and the swimming pool. Dining experience is amazing and a nice place to invite family and friends over for a coffee or meal. What makes the place excellent is the customer service. Staff should be recognized for an amazing job they're doing. 👏

Stayed in April 2024

Very comfortable rooms.

Stayed in April 2024

Everything is good

We like the place it's near to the Malls

Stayed in April 2024

The bathroom was a little bit outdated and could do with a little more cleaning but it wasn’t much of an issue.

All staff were so nice and friendly! The view from our room was amazing.

Stayed in April 2024

Entrance is confusing. Unwelcoming.

I like the facilities. Not so much its entrance. It is confusing.

Stayed in April 2024

There is a small cockroaches in the bathroom.

Stayed in March 2024

the old carpet in the room which has a distinct smell

location

Stayed in March 2024

I think the establishment needs more maintenance. The first room we were assigned had a broken bidet which flooded the bathroom floor. We were transferred to another room promptly by the staff however the tv remote was missing in the 2nd room.

The staff are very accommodating and helpful. They assisted us with all our concerns and needs.

Stayed in March 2024

Elevators were hot

Breakfast staff was very nice

Stayed in January 2024