Breakfast is buffet but you can only take rice and noodles as much as you want, amount of other food is minor and it was given by the hotel stuff, they determine how much is enough for you (all people don't eat same amount, that depends of gender and body size). Breakfast is poor, every day the same. Also, if you did not eat all from the plates, the penalty is 10 eur, so ridiculous. The hotel has a big problem with tiles (bathroom, rooms, corridors), they are broken and fall easily from their place. Housekeeping does not do their job well, always lack of clean towels. Air-condition drips into the room and makes a big puddle, so be careful not to slip.

The location is good, next to the beach, also that part of the beach doesn't have a problem with tides and palm trees are more beautiful here than in other parts. Also, it's easier to start excursions and water sports from this part of the island.

Stayed in April 2024

Wifi is slow and at times erratic. Rooms are old and needs to be updated.

Staff are professional, friendly and respectful. Excellent customer service. Beachfront is an added bonus

Stayed in April 2024

The hallway going to our room is dusty because of the construction beside the hotel.

Staff are very approachable, always smiling and very helpful

Stayed in March 2024

-While our stay in 2018 was fantastic, the hotel seems to be in need of some TLC. Unfortunately, there aren't any visible plans for renovations. This is a shame, as with some updates, the property could offer excellent value for money. -The breakfast selection was limited and lacked variety. The repetitive menu, with only a few choices that rotated every few days, became tiresome during a week-long stay. The bland coffee unfortunately didn't live up to expectations, and we found ourselves venturing out for breakfast on several occasions, impacting the overall value. -The staff was generally friendly and helpful, with one exception. An overly inquisitive member of the housekeeping staff crossed a line by asking overly personal questions. There's a difference between being friendly and being intrusive. -Boracay itself appears to have become a more expensive destination, with even basic food costing a premium. Travelers on a tight budget might find better value for money elsewhere, such as Bangkok, where both food and activities are more affordable.

-The staff was incredibly friendly and helpful to all guests, whether local or foreign tourists. My room was consistently cleaned whenever I requested it, and they always provided fresh towels. They were also quick to respond whenever I needed something. -The location was perfect – not overly crowded, although there were occasional times when local residents would enthusiastically invite me to join their water activities, which could feel intrusive at times. -While I appreciated having a jacuzzi, only one of the jets functioned. -Thankfully, there were absolutely no bugs in my room, which was a major plus!

Stayed in March 2024

They do not have a back up generator! Spent 3 hours with no electricity on our first night. The breakfast also is repetitive.. They should serve different menu everyday.

Cleanliness and staff's assistance.

Stayed in March 2024

power went out for almost 5 hours , no generator, emergency light is not working and even the flashlights in the room

closed to the beach and not crowded

Stayed in March 2024

Good but far from the mains

Stayed in February 2024

The plug in our bathtub was stuck, and it was hard to navigate with the taps. I have been there 3 days, and on the 2nd day TV stopped working, but we didn't bother to sort it out anyway we were out most time.

Just in front of the beach, which is super nice to be close. 7/11 is just around the corner. Swimming pools on the rooftop! Small good buffet but kind of a limited breakfast, or just come early.

Stayed in February 2024

The rooms we booked were a little old. We booked 3 rooms. I had to request to have the lights in my room checked because the bathroom lights were so dim it was hardly on. The Aircon in the other room my brother and dad used wouldn't stay cool. They had it checked and it got cooler. But the next day it wasn't cool anymore.

The location is at station 3, so the beach isn't as crowded as compared to station 2 and D'Mall area. The hotel is also at the beach front so it's just a few steps away to the sea. There's a lot of restaurants and cafes in the area so it's fine even if we didn't book the rooms with breakfast included. The hotel has elevators that we used since our parents are seniors and we had a baby with us so movement is easy.

Stayed in February 2024

You need to fix your wi fi as sometimes its switches itself off.

Next to the beach and close to a lot of shops and activities. Staff were friendly.

Stayed in February 2024

The staff was really nice

Stayed in December 2023

I guess the food needs to be a little tastier. Menu for lunch and dinner.

The location is great because it is beach front and accessible. The breakfast is good but we wished for buffet.

Stayed in January 2024

It would have been nice to have a family room

Friendly and accommodating staff

Stayed in January 2024

Hotel is a bit old, but can’t complain because of the cheap price so definitely worth the money.

Great location on the beach with nice cafe and restaurant close by. Great staff and value for money.

Stayed in January 2024

internet poor, TV didn't work and poor hot water.

location was good. staff pleasant.

Stayed in January 2024

Internet not stable on our unit. On and off, need to go to lobby for fast connection. Water on rooms should be mineral.

Location near to beach

Stayed in December 2023

The room smelled of mold/mildew and wasn’t in the best shape. There were no available plugs to charge things without unplugging the light or charging in the bathroom. They were doing some construction on other rooms so hopefully they’re making the rounds to all the rooms.

Breakfast was good, staff was nice and location was great.

Stayed in December 2023

None

Stayed in December 2023

We booked a suite and 3 deluxe rooms — all have issues such as lights (some are not functioning), bath tub has dirt, bed sheets smelled like as if it wasnt changed. :( coordinated with the front desk and yes they did fix it except the lights. It is also located beside a contruction which is not their fault but just saying that it can be a bother as it is quite noisy

I love the staffs - they were exceptional! Location is beach front but it is beside the makeshift terminal of tourists who do boat sailing so from time to time, there can be a crowd while you’re sunbathing. Of course, you can move a little farther from it.

Stayed in November 2023

there is stinky smell coming from the pipe inside the CR.

The room is big and facing the beach

Stayed in September 2023

The construction next door and need some fixing and updating

Beach front

Stayed in June 2023

Range of options for breakfast could be extended

Staff helpful and polite. Staff arranged a room change to better suit our expectations

Stayed in June 2023

Near the beach.

Stayed in June 2023

the overall quality of the room. The hot water and hairdryer didn't work, I called the desk for them to repair, they did. However the repair didn't last so long. A few ants in the room and one cockroach

the location was perfect

Stayed in May 2023