Reviews of Crown Regency Prince Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Boat Station 1, Bolabog Road, Barangay Balabag, Malay, Aklan, 5608 Boracay, Philippines
#156 of 176 hotels in Boracay
Guests' ChoiceReview score
Based on 31 hotel reviews
7.1Score breakdown
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Cleanliness
8.3
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Comfort
7.9
-
Location
8.0
-
Facilities
7.1
-
Staff
9.0
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Value for money
7.5
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Free WiFi
5.0
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Showing 1 – 25
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Reviewed: 17 October 2023
Arnold
Philippines1 review8.0Very good- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 3 nights
- • Submitted via mobile
Elevator is not working during my stay, amenities needs some improvement.
Great location and staffs are accommodating
Stayed in October 2023
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Reviewed: 15 September 2023
Norintha
Laos5 reviews8.0Very good- • Business trip
- • People with friends
- • Deluxe Room
- • Stayed 5 nights
- • Submitted via mobile
None
Location
Stayed in September 2023
-
Reviewed: 10 May 2023
Ana
Philippines15 reviews4 helpful votes7.0Good- • Leisure trip
- • Group
- • Deluxe Room
- • Stayed 3 nights
- • Submitted via mobile
Price
Stayed in May 2023
-
Reviewed: 10 April 2024
Jocelyn
Australia6 reviews1.0“Will not recommend at all”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 3 nights
- • Submitted via mobile
Overall everything. I was not comfortable at all during my stay. Will definitely not recommend. The building it self looked really bad and the hotel itself inside was very outdated and actually gave me creepy vibes.
Staff was nice
Stayed in March 2024
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Reviewed: 18 August 2022
Mary
Philippines11 reviews2 helpful votes3.0Poor- • Business trip
- • Family with young children
- • Deluxe Room
- • Stayed 2 nights
- • Submitted via mobile
I booked in Boracay Regency Resort but unfortunately we wer redirected to Boracay Regency Prince.
The staffs are friendly and accomodating.
Stayed in July 2022
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Reviewed: 27 July 2022
David
United States9 reviews7 helpful votes4.0“The staff made up for all the deficiencies of the hotel so we made the most of our time there”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 5 nights
The original ad for the hotel mentioned a kitchenette but when I tried to call and confirm, the phone numbers listed on the site either did not work or rang and no one answered for 3 weeks. When I emailed the hotel and asked about the kitchenette, they said there was no cooking in the room but there was a mini fridge. They later removed the word Kitchenette when told them it was false advertising. I specifically booked this hotel because we wanted to cook for our 6 family members in 2 rooms. By the time I found out there was no cooking it was too late to book other accomodations. Upon arrival, we found out the elevator was broken and had been out of order for 2 to 4 weeks. We had to walk up 6 flights of stairs to the 3rd floor. Upon complaining to the manager he said the elevator would be fixed right away. He did offer to move us to a lower floor but it was only one floor down so we still had to walk up 4 flights of stairs.. The elevator did not start working until 4 days later, a day before we checked out. The glass enclosure of the elevator was in dire need of washing. Also we discovered there were no mini fridges in either of our our rooms or any of the double deluxe rooms which I had to inform the manager who also told me there were mini fridges. The in room safe was inoperable but the staff immediately replaced it. I was shocked to find that the safe was not bolted to a wall or the shelf of the cabinet but I discovered that there was a package of screws in the safe which appeared to be for attaching the safe but they were not. The safe could be easily picked up by a 13 year old and removed from the room. The Jacuzzi was great even though only half of it was working. The adult pool seemed to be in need of filtering . Though the rooms and common areas seemed to be very clean, the hotel seemed to be in need of a new paint in certain areas of the hotel. In the Crown Regency beach front, paint was peeling on almost all the stairs leading to the 3rd floor.
The staff was exceptional from the, security guards (very helpful), the front desk staff (Especially Emily who was exceptional), the bellmen and house keeping, like Roxanne and Jason (Very helpful). They all were warm, friendly, helpful and very professional. The location was convenitent to transportation and White beach and back beach (walking about 3 minutes to each one) to DMall about 3 to 5 minutes. Access to swimming pool at Crown Regency Beachfront was made available. Great Kiddie pool but in the regular pool there seemed to be noticeable particulate matter.( Loved the jacuzzi's great massaging jets)
Stayed in July 2022
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Reviewed: 27 July 2022
Darlene
Philippines1 review1 helpful vote10Exceptional- • Leisure trip
- • Group
- • Deluxe Room
- • Stayed 3 nights
nice breakfast and the location is a few minutes walk to the white sand beach and bulabog beach, plus the staff are veryyyy friendly and accommodating :)
Stayed in July 2022
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Reviewed: 10 July 2022
Kenneth
United States2 reviews2 helpful votes4.0“Confusing and inconvenient.”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 5 nights
- • Submitted via mobile
There was confusion about the free breakfast. I booked two rooms for 4 adults and 1 child and the day of check in the front desk told me that all 5 guest would receive free breakfast but the following morning we were told that the free breakfast was only good for 4 guest. Also on the second day of our 5 night stay the elevator stopped working and the hotel never repaired it so we had to walk up and down 3 flights of stairs for several days.
The guards and Restaurant workers were very friendly and helpful. The rooms were nice size and clean.
Stayed in July 2022
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Reviewed: 28 June 2022
Lyka
Saudi Arabia4 reviews1 helpful vote4.0Disappointing- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
old building, only deluxe room available, no swimming pool, not beach front
few guests
Stayed in June 2022
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Reviewed: 22 May 2022
Edgar
Canada5 reviews1 helpful vote10“relaxing”- • Leisure trip
- • Group
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
The toilet flush and bathroom faucet not working properly
nice rooms and friendly staff
Stayed in May 2022
-
Reviewed: 26 December 2023
Jocelyn
Canada1 review7.0Good- • Leisure trip
- • Group
- • Deluxe Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2023
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Reviewed: 8 November 2023
Bear
Philippines1 review8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in November 2023
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Reviewed: 2 October 2023
Cindy
Philippines5 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in September 2023
-
Reviewed: 29 September 2023
Esponilla
United Kingdom1 review7.0Good- • Family with young children
- • Deluxe Room
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in September 2023
-
Reviewed: 28 August 2023
Soleil
Philippines5 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2023
-
Reviewed: 20 September 2022
Gemma
United Arab Emirates1 review8.0Very good- • Leisure trip
- • Group
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in September 2022
-
Reviewed: 21 July 2022
Melody
Philippines3 reviews1 helpful vote8.0“Me and my son enjoyed the stay and felt so comfortable thanks so much”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2022
-
Reviewed: 28 May 2022
April
Philippines4 reviews7.0Good- • Leisure trip
- • Group
- • Deluxe Room
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in May 2022
-
Reviewed: 17 April 2024
Kristian
Norway2 reviews5.0Passable- • Family with young children
- • Deluxe Room
- • Stayed 12 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in April 2024
-
Reviewed: 16 December 2023
Kathylen
New Zealand6 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2023
-
Reviewed: 28 July 2023
David
Australia9 reviews5.0Passable- • Leisure trip
- • Solo traveller
- • Deluxe Room
- • Stayed 7 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in July 2023
-
Reviewed: 27 May 2023
Latayan
Canada1 review10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in May 2023
-
Reviewed: 26 May 2023
Kimberly
Canada1 review9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in May 2023
-
Reviewed: 30 January 2023
Towles
United States1 review9.0Superb- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 5 nights
There are no comments available for this review
Stayed in January 2023
Showing 1 – 25
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