Naga, Bicol, 4418 Pili, Philippines
#1 of 1 hotels in Pili
Guests' ChoiceBased on 56 hotel reviews
7.8Cleanliness
8.6
Comfort
8.2
Location
7.8
Facilities
7.5
Staff
8.6
Value for money
8.3
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 14 May 2023
Robert
PhilippinesBreakfast was excellent
Stayed in May 2023
Reviewed: 8 May 2023
Sullano
PhilippinesNothing
The price and the location, the staff are accomodating!
Stayed in May 2023
Reviewed: 8 May 2023
Mina
PhilippinesReceptionist wasnt very accommodating other than that it was ok.
Place was clean
Stayed in April 2023
Reviewed: 7 May 2023
Ariane
PhilippinesNo fridge
Stayed in May 2023
Reviewed: 28 April 2023
Ciprian
United Arab EmiratesThe rooms i stayed in had no natural light , though plenty of light in the room. There is a DVD player, didn't understand the need for it.
It is a good clean property, very efficient and very pleasent. Ac was good, room was as advertised, it was quiet, TV was big, great internet connection. Staff in reception was very efficient and plesant. VEry good towels and well designed rooms.
Stayed in April 2023
Reviewed: 6 April 2023
Bernabe
PhilippinesThey have a pool but it was still under construction, the water was not clean so we were not able to use it.
The hotel was nice and clean but was still under construction. The staff were very accomodating.A bit far from tge center but the place was quiet.
Stayed in April 2023
Reviewed: 13 March 2023
Matthew
NetherlandsBedsheet no blanket and no view in the room we were in Room 1.
Near center and tourist spot CWC and not crowded and you will see mt Isarog when you step outside. Transport ready and if you like walking you can. Shops and restaurants close. Good shower. Staff friendly Pay at property
Stayed in March 2023
Reviewed: 20 December 2022
Dwrdbrnt
SwitzerlandNo food available inside the hotel, and no restaurant around the hotel , saw one cockroach seen inside our bathroom.
Good price
Stayed in December 2022
Reviewed: 3 August 2022
Marissa
Philippineslow water preassure
cleanliness and comfy bed
Stayed in August 2022
Reviewed: 17 July 2022
Luisito
PhilippinesLeaking drain pipe at lavatory, floor always wet
Very nice room
Stayed in July 2022
Reviewed: 2 June 2022
Bernadette
Philippines....courteous staffs and clean rooms. The place was actually homey......
Stayed in April 2022
Reviewed: 10 May 2022
Joann
Philippinesaffordable rate..good place for sleeping.
Stayed in May 2022
Reviewed: 12 April 2022
Mhai
PhilippinesFood is expensive and no choices at all. No food service at night
The rooms are comfortable and clean
Stayed in April 2022
Reviewed: 10 April 2022
Nettzki
PhilippinesThere's no shampoo and conditioner
The hotel is very clean
Stayed in April 2022
Reviewed: 2 March 2022
Jun
PhilippinesIts the breafast menu🤪
I like everthing except their Breakfast menu. They must improve on this...thanks!
Stayed in February 2022
Reviewed: 9 February 2022
Ted
PhilippinesMorning receptionist was not very pleasant. A little cold. Didn’t like the chocolate drink from the machine.
Breakfast tapa was good I ordered it twice. But the gg of the second order was cold.
Stayed in February 2022
Reviewed: 17 January 2022
Nuñez
PhilippinesDifficulty of controlling shower temperature
The inside ambience is perfect
Stayed in January 2022
Reviewed: 29 December 2021
Remedios
PhilippinesThe bathroom and CR place in the same side so it is always get wet on the floor and CR. No provide towel to wipe them up.
Stayed in December 2021
Reviewed: 6 December 2021
Onezerojae
Canadaparking
high ceilings
Stayed in December 2021
Reviewed: 24 February 2024
Cody
CanadaStart off by giving me a different room than what I booked.no free wifi anymore, those you can buy it for pretty cheap. The reason it is so cheap is that unless you are right next to the lobby it doesn't work. We were not told this when we went to buy the wifi, so it was a complete waste of money. Data doesn't work well in the rooms either. Doesn't offer any food choices not even a kettle for hot water or coffee. Nothing in the area for food. All the rooms are on the ground floor and it was very noisy
The room was nice enough and worked for the one night
Stayed in February 2024
Reviewed: 26 August 2023
Ma
Philippineshowever, one of the rooms we occupied smelled of cigarette smoke which according to the staff might have come from the room beside ours; The staff was quick to provide us with air freshener, however, it was repeated early morning, that made our stay very uncomfortable. It would also be good, if the hotel offers free hot and cold water from dispenser.
Room was okay and the bed was comfortable,We also enjoyed the pool since it was an early morning swim where most of the guests are still asleep. The location is perfect as it is near the place of our interest; staff was also helpful; except for the kitchen staff whose voice were quite loud, we thought they were arguing :(
Stayed in August 2023
Reviewed: 4 August 2023
Arnel
AustriaThe location was conformable and quiet place.
Stayed in August 2023
Reviewed: 4 December 2022
Greg
Guamtowels provided were damp but freshly laundered.
facility was very clean and staff accommodating. PWD friendly .
Stayed in November 2022
Reviewed: 19 September 2022
Egay
PhilippinesThey don't have free drinking water, slippers, toiletries, etc.
The place is clean
Stayed in September 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content