Skip to main content
  1. Hotel reviews homepage
  2. Philippines hotel reviews
  3. Luzon hotel reviews
  4. San Juan hotel reviews
  5. Reviews of EM Royalle Hotel & Beach Resort

Reviews of EM Royalle Hotel & Beach Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Taboc, 2514 San Juan, Philippines

#5 of 9 hotels in San Juan

Guests' Choice

Review score

Based on 120 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    7.6

  • Facilities

    6.8

  • Staff

    7.6

  • Value for money

    6.1

  • Free WiFi

    4.4

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 16 April 2024

    7.0
    Peaceful, Calm, and Safe but requires some improvement.
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony and Sea View
    • Stayed 1 night

    The breakfast were not included while I paid more than 11k PHP. I thought there was free breakfast then there was not. The breakfast was so small and the smoke fish were not available during my stay. The pool fountains could use some repair. Rusty bathroom walls. Amenities with hygiene could at least give me a Q Tip.

    It was close to the beach and I just like the quiet and peaceful area. I like that balcony facing the beach. Pool was clean. Friendly customer service and I like how the owner was a US Air Force Veteran but never got to meet him.

    Stayed in April 2024

  • Reviewed: 14 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    They forgot to retun my drivers license and i only realized when i got back in manila. I was there for 2 nights and the booking was under my name. How could they not know whom to return it to .

    Location

    Stayed in March 2024

  • Reviewed: 19 December 2023

    7.0
    Vicinity is perfect they just over charge their old faded towels!
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    About the towels that was gone missing 2 towels according to the housekeepers that’s for sure our kids left it in the pool. We actually didn’t pay attention of how much towels were being prepared for us since we had booked 5 rooms for the whole family. We were being charged thousand pesos a towel which is not worth a thousand firstly because it’s no longer a brand new towel . To cut the story I just pay 1k because I don’t wanna spend some more money for the towels !

    The view

    Stayed in December 2023

  • Reviewed: 3 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The restaurant, some days you get good service and some you don't.

    Great beach front location, very kind and accommodating staff.

    Stayed in November 2023

  • Reviewed: 2 December 2023

    7.0
    Its ok.
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    The door of the room needs to be pulled harder when going out, making slam noise. There is a charge if paying by credit card which i’m not aware of when i booked.

    Beachfront

    Stayed in November 2023

  • Reviewed: 28 November 2023

    7.0
    Polite staff. Pet friendly. Food is okay.
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    We booked a room with sea view and balcony but we were given a different room (still sea view but no balcony) and there were no adjustments in the room rate. No towels in the room when we arrived and we had to request for it, we only received it the next day. Additional charge for additional blankets and pillows. Refrigerator not working. Additional charge when paying via credit card. Wifi slow. Only one room keycard provided.

    It was less crowded. Staff are nice and polite. Pet friendly. Food is okay.

    Stayed in November 2023

  • Reviewed: 17 July 2023

    6.0
    Average
    • Leisure trip
    • People with friends
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately, although there's a restaurant, they still need to put a cooking area on which clients can cook their own foods. Locals in the areas told us that there were lot of tourist who will asked them to cook for their food. Not every tourist are pleased to eat at the restaurant when they also want to cook their own foods.

    It is near the san juan beach

    Stayed in July 2023

  • Reviewed: 16 May 2023

    7.0
    room for improvement. elevate breakfast plates pls 😉
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    the staff was not too friendly and not very accomodating.

    kiddie pool and good view

    Stayed in May 2023

  • Reviewed: 26 April 2023

    8.0
    The resort is good except that people will not enjoy the ocean- must have dangerous undertow
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 1 night

    My family members experienced bad experience. My brother-in-law, almost got drown while helping other guest drowning in the beach as well as my brothers and nephew who went down to help him with the other guests drowning that already loss consciousness...without the aid of the fisherman the water might took them all. It was so terrible!!!!

    Breakfast was great. We occupied the space and tables near the pool. Long table for everybody was awesome.

    Stayed in April 2023

  • Reviewed: 17 April 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The pool is big, and the beachfront is clean

    Stayed in April 2023

  • Reviewed: 10 April 2023

    8.0
    great place for a weekend.
    • Leisure trip
    • People with friends
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    too far from San Juan restaurants.

    beachfront location, with large freshwater pool.

    Stayed in April 2023

  • Reviewed: 10 April 2023

    8.0
    great place for a weekend stay.
    • Leisure trip
    • People with friends
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    It was quite far from San Juan restaurant area.

    It was right on the beach, with direct access to the sea but also had a large swimming pool.

    Stayed in April 2023

  • Reviewed: 26 March 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 6 nights
    • Submitted via mobile

    Prices, Location FAR From Everything Except The Water, WIFI TERRIBLE, T.V. SYSTEM None Exsisting or Everytime You Leave The Room You Have To Rescan The Channels, 5 Star Price 2 Star Service

    Beds, Ocean Veiw, House Keeping Couldnt Do Enough For Us, Woman Owner. Not Friendly

    Stayed in February 2023

  • Reviewed: 13 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    No Fire Exit Map in each Room.. No Peephole on Room door for security.. Many items not available on Menu...

    Nice Pool. Clean Room.

    Stayed in February 2023

  • Reviewed: 23 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Main things are okay. But there is space for improvement. Water pressure is poor and takes long to get warm. No phone in the room to call reception, no toothbrush and toothpaste, no slipper, no hairdryer, no everyday change of towels, no menu and information in the room. Coffee in the restaurant was not tasteful.

    The view over the pool, beach and sea was perfect. When I read most of the reviews, I was a but sceptic about my stay in the hotel. For me it was better than expected. But on the other side. For this price, you can expect more.

    Stayed in January 2023

  • Reviewed: 14 January 2023

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    no hair dryer in the room,knowing that people visit there will be having a wet hair coz of the beach.. I went to the Front desk to asked for hair dryer it took me an hour to wait because the clerk is on his break time, when I came he told me he can find a hair dryer, so do you expect you guest to sleep with a wet hair? no toothbrush, no shark po etc.

    beach front

    Stayed in January 2023

  • Reviewed: 19 December 2022

    6.0
    fair. it’s a bit pricey for its facilities and property just reiterates they are not responsible for guests damages and
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathrooms not good. stinky smell.

    location- quiet. relaxing

    Stayed in December 2022

  • Reviewed: 17 December 2022

    5.0
    Foul odor in toilet and water
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Noisy. No respect to neighbors.

    Stayed in December 2022

  • Reviewed: 20 November 2022

    5.0
    Looks good but it’s not
    • Leisure trip
    • Group
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Shower and basin water salty, no Wi-Fi at all, no hot water, room very dim, only issue 1 room key, no bath or shower mat, towels thin and very old with too much fabric softener, can’t bring in outside food for the kids or be charged corkage fee, front desk people are a little slow in checking guest in, took the restaurant staff 30 minutes for my wife and daughters breakfast to come.

    Filipino breakfast was ok, pool was nice and has a deep end and free parking.

    Stayed in November 2022

  • Reviewed: 18 October 2022

    7.0
    okay
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    staff seems to be untrained and reception aint 24hrs

    cleanliness and facilities

    Stayed in October 2022

  • Reviewed: 24 September 2022

    8.0
    comfortable, nice place except for the dogs
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    They ha dogs around

    very clean, nice room and bed. Ocean view was really nice

    Stayed in September 2022

  • Reviewed: 11 September 2022

    7.0
    not bad experience
    • Leisure trip
    • Group
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    it is not worth the price. first of all, the room is not big enough for 4 adults. and it doesn’t have thing that we need(hair dryer, toothpaste are not included) the power was temporarily cut off in the morning when we were there. and it came back in an hour. room is not soundproofed enough. you can clearly hear from your neighbor rooms.

    staff are nice and friendly. and it is pet friendly, I brought my 2 dogs and they had great time there. the room view is nice if facing the ocean.

    Stayed in September 2022

  • Reviewed: 14 August 2022

    5.0
    expensive room for a 3 star experience
    • Leisure trip
    • Group
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    water in the bathroom

    pool

    Stayed in August 2022

  • Reviewed: 13 June 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    staff not accommodating and VERY noisy during sleeping hours [after 10 pm].. they were shouting in the hallways and can be heard loudly in the rooms. Food took too long to be served. only one broken hanger provided. shower knob is also broken.

    has wide beach front and a nice pool. food portions in the restaurant (ordered food) is value for money.

    Stayed in April 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!