City Soho Mall B. Rodriguez St. Fuente Osmeña 26th & 27th Floor, 6000 Cebu City, Philippines
#87 of 166 hotels in Cebu City
Guests' ChoiceBased on 250 hotel reviews
7.4Cleanliness
7.6
Comfort
7.8
Location
8.6
Facilities
7.4
Staff
8.3
Value for money
8.2
Free WiFi
7.0
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End of dialog contentReviewed: 6 May 2024
Miyazaki
PhilippinesThe parking gate is located on a steep incline. Curly hairs on the floor upon room check-in. The lavatory is clogged. The faucet (in the kitchenette) is rusty, and the laminates on the wooden furnishings are peeling off. The rooms have seen better days. The toilet and bath are kinda old fashioned, and I am not a fan of their toilet seat (the lid keeps on closing when you sit). The hallway floors are dirty. I think the staff (or the interns) should clean the hallways early when only a few guests would be walking around, instead of chit-chatting before their shift.
Courteous staff. Adequate and safe parking space for hotel guests. The kitchenette. Supermarket, laundromat, pharmacy, and coffee shop on the mall below the hotel. Decent sized swimming pool. Great city views.
Stayed in May 2024
Reviewed: 21 April 2024
Tim
PhilippinesExcersize room too hot to use. First room was given had a flooding shower, water damage to roof and mouse droppings under sink.
The pool
Stayed in March 2024
Reviewed: 8 April 2024
Arijit
IndiaHighly disappointed with the bathroom wash basin water pressure. A bidet in the Toilet is recommended for hygiene.
Quite clean, good amenities like gym and swimming pool. Close enough to restaurants, super markets and Entertainment.
Stayed in April 2024
Reviewed: 4 March 2024
Chona
IrelandTowels not so white
Location
Stayed in February 2024
Reviewed: 25 February 2024
James
AustraliaWifi didn’t work in my room. I was forced to go out to the hallway each time I wanted to use it (my mobile data didn’t really work in the hotel room either).
Good location, great views from the poolside, staff were generally friendly and also assisted me when I had some questions regarding tours.
Stayed in February 2024
Reviewed: 28 January 2024
Rockshell
PhilippinesBathroom-- basic for the price but shower was broken (had to hold it by hand and the shower head water pressure was painful 😅 unable to adjust it.. if you know what i mean) The AC -- wasn't able to maintain the cold...sometimes.
Location, lounge area by the pool, shops in the ground floor The view from the 27th floor -- relaxing.
Stayed in January 2024
Reviewed: 27 January 2024
Bhongskie1977
New ZealandNo fridge, microwave
Close to uptown
Stayed in November 2023
Reviewed: 26 January 2024
Ablanque
PhilippinesI am very keen when it comes to comfort rooms so there is a need to improve with the facilities like there is no bidet.
what I like the most is the location of the property because it is situated near establishments and shops are also available at the ground floor.
Stayed in January 2024
Reviewed: 25 January 2024
Amy
AustraliaBathroom is a bit grotty compared to the quality of the rest of the hotel.
Fantastic location walking distance from many tourist attractions. Beautiful swimming pool.
Stayed in January 2024
Reviewed: 17 January 2024
Hendrik
NetherlandsCant enter balcony
Good central location.
Stayed in January 2024
Reviewed: 2 January 2024
Anonymous
PhilippinesThe staff are very accommodating
Stayed in January 2024
Reviewed: 18 December 2023
Rosemarie
IndonesiaThe sink anot working in one of our rooms and the shower, better use a dipper but the tap has no hot water, to fill it using the shower head needs longer time plus no bidet.. Hassle to have tickets for the swimming pool but view is great
We were stranded in Cebu because of the typhoon so this was a last minute booking. I thought the place was not okay because I hurriedly booked this place. To my surprise, size was good enough for us, friendly staff, location great. They have hot and cold if you use the shower head. electric kettle is also provided. Worth for its price.
Stayed in December 2023
Reviewed: 10 December 2023
Robin
NorwayIts a small smell from bathroom, i dont feel they use correct cleaning equipment to make it 100% clean and nice in the place. They have a lot of potential to make this better. This place could be amazing becouse of location and swimminpool area is so beautiful.
THey have made a few good changes in this place, WIFI is now working, atleast in my room 2724. The swimmingpool area is absolutly amazing.
Stayed in October 2023
Reviewed: 19 November 2023
Ricca
IrelandThe room and toilets werent that clean, unfortunately.
The location is very accessible, there are malls and restaurants nearby. The staff were really nice and the view is incredible.
Stayed in November 2023
Reviewed: 19 November 2023
Stephen
United KingdomBalcony closed off sink not working
Pool staff where freindly
Stayed in November 2023
Reviewed: 11 November 2023
Krizyinlove
PhilippinesThe towels were not so presentable anymore. A floor mat either inside the bathroom or by its door would be helpful in keeping the entire room clean cause it will already seep the dirt from your feet or slippers and prevent it from scattering around the room and on the bed.
The guards at the pool area were kind and accommodating. The pool area and water were clean. The leeway given to check out after 12noon but before 1pm without charge was appreciated. The accessibility of a grocery store, coffee shop, pharmacy, bakery, and other food stalls were very helpful. The cost of stay was reasonable.
Stayed in November 2023
Reviewed: 20 October 2023
Jinky
PhilippinesThe CR doesn't have biddet very inconvenient in using the toilet Toiletries incomplete no toothbrush and toothpaste provided for 2days stay My daughter got stucked in the elevator for more than 10mins in the 21st floor but no apologies or whatsoever 😞 Also the room is so plain only the city view made it nice
I liked the room coz it's clean but still needs improvement
Stayed in October 2023
Reviewed: 12 October 2023
Mysonseb
United KingdomI liked everything. I would saty there again if in Cebu.
Great view from room on 27th floor with lots of daylight. Pool and gym very good and usually quiet.
Stayed in October 2023
Reviewed: 11 October 2023
Mariano
SpainFor the latter half of my stay the wifi connection was very spotty, and in the last two days it didn't work at all. They said they were working to fix it but couldn't tell me a date when it would get fixed. Considering how essential it is for some people to have Internet, and the fact that the hotel offered it, I think they should have made it a priority to fix it ideally in less than one day. But that wasn't the case so I ended up having to go to work in a café during my last day.
Good location and good value for the money.
Stayed in October 2023
Reviewed: 16 September 2023
Bacsal
PhilippinesNo Toilet Bidet, the shower holder is broken and the shower heater control is too high.
The location is nice and the hotel is clean.
Stayed in September 2023
Reviewed: 12 September 2023
Elsa
PhilippinesFaucet was broken. Towel seems not washed properly. I hope they can add mini fridge in the future for foor storage.
Location is very ideal if you want to explore Cebu City. Check in is anytime of the day. Staff are very accomodating.
Stayed in September 2023
Reviewed: 8 September 2023
Ana
PhilippinesNo refrigerator for some foods/drinks.
It’s a nice view specially in the morning and evening.
Stayed in August 2023
Reviewed: 3 September 2023
Michael
PhilippinesThe bed sheets were dirty.
Location was good.
Stayed in August 2023
Reviewed: 3 September 2023
Noam
PhilippinesEverything is okay. Only wifi is very very poor
The location is great and the room overview at city. The pool is nice and my two kids enjoy playing at the pool everyday. The WiFi is so weak! need to improve the WiFi.
Stayed in August 2023
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