Nothing everything was so good

Perfection great location Amazing staff This Boutique hotel is a pearl

Stayed in May 2024

Beautiful little Hotel with such a nice and friendly staff. Breakfast area directly at the water in a cute space. We had everyday the philippines breakfast and we loved it. The room is spacious and comfy.

Stayed in April 2024

Frangipani is the perfect balance of luxury and simplicity. Its boutique size allows them to pay attention to their guests in providing bespoke service. From its location that takes you away from bustling noise of the town into its own little astoundingly relaxing peaceful paradise to the topnotch hospitality of their staff that has been nothing short of a 5-star service. Our poolside room has been a haven inside and out — massive space, aethestic interiors, incredible view, comfortable bed, hot showers, cold AC, smells amazing and very clean. From the beginning of our booking, the communication with the hotel through Zenobia (her service was amazing all throughout!) was very easy and to the moment we left the island was made seamless by them. They made sure that we had a perfect holiday, and a perfect holiday they delivered.

Stayed in March 2024

Great location! And the breakfast was exceptional with a lot of options on the menu. Cocktails were also superb! Staff very friendly and helpful.

Stayed in March 2024

The location was perfect in between the town and vanilla beach, the bedrooms were super comfy and spacious and the staff went above and beyond to make our stay comfortable. Service was outstanding with only a small number of bedrooms, very boutique!

Stayed in March 2024

Would be nice if they built out more of a lounge area right on the beach.

Clean, luxurious, quiet, we loved our stay here! The most comfortable bed we slept in during our entire trip. I highly recommend if you're looking for a boutique hotel experience. Staff are friendly, helpful, and go above and beyond. I was feeling sick and the chef made me rice porridge, even though it wasn't on the menu.

Stayed in February 2024

The location is slightly further out. It suited me as I wanted to be away from the noise and it was cheap to get a tricycle into the centre.

Gorgeous location, with a stunning beach view. The small size of the hotel made it feel really personal and peaceful. The decor was beautiful, lovely restaurant and bar. The staff were also so amazing.

Stayed in February 2024

Just you should be aware that the hotel doesn’t have its private beach and the pool is extremaly small (no sunbads available)

Spacious and comfortable rooms, nice balcony with the view on the bay. Delicious food in the restaurant

Stayed in January 2024

the shower, very low pressure and the bathroom smelled bad

very nice hotel, very nice staff and good location

Stayed in December 2023

Partner vendors recommended by hotel were more expensive than others, for example Motorbike rental and massage. This was kind of expected though, and sometimes worth the convenience and peace of mind. If you'd like to go to el nido town you will need to tricycle or Motorbike.

Very friendly staff, easy to communicate with. Rooms were spacious, clean and modern. Airport shuttle was seamless and convenient. Breakfast was good. Staff went above and beyond to ensure we were taken care of. My partner accidentally dropped his phone into water and the staff provided us with a container of rice! Location is good if you don't want to be right in the centre of town.

Stayed in November 2023

Is near the main road and the problem is with the noise

Stayed in November 2023

The internet connection could have been better, that was the only problem we faced.

The staff were very helpful and make sure our special requests were met.

Stayed in June 2023

Enjoyed the food on the menu. Ate most of our meals in their restaurant. Good selection. Service is excellent.

Stayed in August 2023

We did have a few issues with the water in our shower and sink (at times the water wasn’t coming out at all, and at times it was coming out but was spitting up muck). Maintenance did the best they could to resolve the problem, but I think it was more to do with the storms that had come through than anything they could do. We didn’t swim in the ocean while we were there (the storm had made it pretty uninviting), but we were also told it’s not entirely possible because of how shallow it is. The pool is perfectly fine if you want to take a dip. Just don’t expect to be able to swim in the ocean during your stay. It does make for excellent stand up paddle boarding conditions though, apparently!

The staff were so friendly and helpful at every step! The welcome drink and farewell sandwich was a particularly nice touch. The transfers from and to the airport were smooth, and very much appreciated! We also enjoyed the short orientation from one of the members of staff who came to greet us at the airport. The room was beautiful with such a great view from the balcony. The balcony also has some really comfortable seats to lounge on (if you’re so inclined). The food at the restaurant was good! Would definitely recommend getting some traditional Filipino food if you can. The hotel is also in a great area with some really nice bars and restaurants around!

Stayed in July 2023

Nothing

Best hotel stay ever! The staff is the nicest I ever came across. I definitely will be going back.

Stayed in June 2023

Not the hotels problem but the beach was very dirty most days. Room 103 had some issues with plumbing and the WiFi reception wasn't great, kept dropping out. Also no view out the window.

Staff were exemplary. Room 202 which we had for most of the stay was perfect.

Stayed in June 2023

there’s nothing I can really complain about, we’re on a remote island, but we did not get hot water in the shower. which was probably for the best given my sunburn!

it’s natural and simplistic beauty - it is simply gorgeous

Stayed in June 2023

nothing - it was a really lovely stay

brilliant room and the staff were very friendly and helpful.

Stayed in June 2023

the only thing I can whine about is the hot water at night, as it uses solar panel, the water just can’t get hot enough when at night

amazing location on the quiet part of the beach, not as commercial and noisy as at El Nido town, perfect spot for us as an escape from the city. amazing sunset spot as well, we spent 3 days at the hotel to watch sunset, just can’t get enough of it

Stayed in April 2023

The pool could have been a little cleaner

The staff were incredibly hospitable. The location is perfect with insane sunset views and the food was amazing. We would do it all over again!

Stayed in April 2023

Honestly nothing to complain about. Everything was top and you do really feel you are at an exclusive place. Just a few small things to improve: - The dinner menu can be improved and extended, but the springrolls are insanely good, best I’ve had. A must try. - The restaurant does not have proper ventilation for the kitchen.

We stayed for three nights and loved it. The view is amazing, the crew is really nice and helpful. it’s close to activities and El Nido town, but you get the tranquility you want away from town. Really nothing to complain about, it’s definitely a must book and stay at least two nights.

Stayed in March 2023

NA

The grounds are beautiful!! The rooms were so clean and the perfect size. The views are amazing. The food/drink service was perfect and delicious. Would recommend to anyone looking for a luxury/boutique experience.

Stayed in February 2023

Looking back I feel like we overpaid. Would not have paid the amount I did to stay here again, it is a nice hotel, but for value compared to 5 other places we stayed in Philippines we are disappointed we spent so much money. Also if you want a negroni - dont order it from this bar - they dont put campari in it... very bizarre. The pictures also dont exactly depict the hotel correctly in my opinion- hotel was beautiful but not what we were expecting when we arrived as portrayed in the photos.

Very adorable boutique hotel, not a lot of rooms, free breakfast (good food), cute bar. If you want peace, quiet, privacy and not a lot of ppl this is the place for you. Great and VERY attentive staff, they organized quick laundry, and responded and acted fast to requests (which I feel is uncommon in Philippines,... island time). Organized scooter fast. Overall great service. Balcony is covered by huge palms, is private, can look out to the beach, very peaceful in morning for coffee.

Stayed in January 2023

- Breakfast can have more ample options to allow extra food amount or coffee, currently it is a defined set - relatively expensive compared to other El Nido hotels although not a resort - wifi was too complicated with multiple logins and routers - weak wifi, because due to wall type and wall thickness or placement of routers

- tailored services and commutes/shuttles taken care of - artistic modern design decoration that is unique to other hotels in El Nido - exclusive given there are only 7 rooms available - direct access to beach, available to borrow paddle boards

Stayed in January 2023