No. 5 Cor Arellano Street and Moran Street, Purok 6, Gibraltar, 2600 Baguio, Philippines
#7 of 59 hotels in Baguio
Guests' ChoiceBased on 61 hotel reviews
8.6Cleanliness
9.1
Comfort
8.9
Location
9.0
Facilities
8.5
Staff
9.3
Value for money
8.6
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Showing 1 – 25
Reviewed: 13 April 2024
Paderes
Philippinesplated bfast
Smart tv
Stayed in January 2024
Reviewed: 29 March 2024
Lea
Philippinesno elevator for senior citizens, italian restaurant is expensive.
cleanliness and modern rooms, friendly staff.
Stayed in March 2024
Reviewed: 24 March 2024
Maria
PhilippinesN/A
Pet friendly
Stayed in March 2024
Reviewed: 22 March 2024
Gen
United Arab Emirateswe enjoyed Filipino breakfast and the staff is very friendly. Brewed coffee is amazing - I'm a coffee lover and appreciated the unlimited coffee in-house.
Stayed in December 2023
Reviewed: 19 March 2024
Anjela
PhilippinesNice room, spacious and unique design with modern looks and details.
Stayed in March 2024
Reviewed: 13 March 2024
Jose
United StatesNada
Employees are very nice and friendly. Food and service are excellent, breakfast is included. Room is bigger with all supplies comparable to five stars hotel.
Stayed in March 2024
Reviewed: 11 March 2024
Cynthia
PhilippinesOngoing repair that time, on a nearby room.
Breakfast was good. Nice staff and location.
Stayed in March 2024
Reviewed: 17 February 2024
Stephanie
PhilippinesThe breakfast is very bad. Not much option. It’s always the same Filipino rice + egg + fried food. It would have been nice to have variety of different food. Plus there is no elevator so it’s difficult to lift the things to the room.
The staff are very accommodating and friendly. The place is also very cozy and peaceful. It helped a lot that the hotel is pet friendly and has free parking.
Stayed in February 2024
Reviewed: 7 February 2024
Evelyn
PhilippinesStaff were helpful including the security guards. Manager was very accommodating and pleasant.
Staff
Stayed in January 2024
Reviewed: 8 January 2024
Ruth
PhilippinesNone
Ok for pets
Stayed in December 2023
Reviewed: 6 January 2024
Romina
PhilippinesOur smart tv didn't work. Amenities are a tad old.
Pet-friendly, kind staff, location and value for money
Stayed in January 2024
Reviewed: 5 January 2024
Alonday
PhilippinesThe rooms were clean and location great! The staff are super friendly and accommodating. They’re very attentive to our needs, you wouldn’t have to ask cos they have initiative. When I was down with food poisoning, they did everything to make things easier for me. Even found a way to get crackers which they don’t have in the property. The staff really try to get to know you and your dog. Everyone greets us, my dog and I, when we pass by the hallways. When we had to extend and transfer rooms, they let us check in early and helped us out with our bags. Oh and they also warm my dog’s food everyday. This isn’t the fanciest, prettiest, most high end hotel but you will definitely feel welcome and that you get your money’s worth. The staff appear to enjoy what they are doing and look genuinely concerned with their guests. Our family has been traveling every January to Baguio for more than a decade and I can say this has been our best hotel experience yet! Oh and bfast is okay but the restaurant food is even better!
Stayed in January 2024
Reviewed: 22 December 2023
Estrella
PhilippinesThe slow connection of the wifi in our room.
The breakfast was fine and the service was excellent from the security guard to the owner of the hotel they were all approachable and kind. The only issue was the slow wifi connection and the location was a bit far from the center.
Stayed in December 2023
Reviewed: 18 December 2023
Gonzales
PhilippinesWe had an outstanding stay for Mama Liza's birthday. The hotel exceeded expectations with its cleanliness, exceptional staff (Ferbie, Ralph, and Maychelle), and a manager, Sir Richard, who ensured a smooth experience. Notably, it's one of the best pet-friendly hotels I've encountered. Highly recommended for a seamless and pet-inclusive stay.
Stayed in December 2023
Reviewed: 13 November 2023
Grace
Philippinesno foot rug in the bathroom
the staff were very warm and accommodating. they already ready to assist, especially with my mother and sister. We enjoyed our stay
Stayed in November 2023
Reviewed: 12 November 2023
Hanif
CanadaThe wash room was small
The owner Mr. Jhun Reyes was very kind and take good care of us, the Chef is Italian and specially cooked Pizza for us, If you are Italian food lover that's the best in Baguio
Stayed in November 2023
Reviewed: 10 November 2023
Ana
PhilippinesThe staff felt like family, they took care of us so well. (Special thanks to Ralph, Kim and Mylene) Comfort was 10/10 as well as the cleanliness. More importantly, they are pet-friendly. (Payment of 500/pet per night) Mangiamo restaurant is also notable, my Italian husband approves of it! Location is amazing, literally 5-10min. drive to all the famous attractions in Baguio.
Stayed in November 2023
Reviewed: 26 October 2023
Ma
PhilippinesRoom is not sound proof.
I like the friendliness of the staff amd owner. Cleanliness of the room. Good food.
Stayed in October 2023
Reviewed: 18 October 2023
Maria
PhilippinesWe hope they have more parking for guests. Other than that, I feel they exceeded our expectations.
Great food and warm customer service, from the guard, staff all the way to the Manager. I have been staying here several times and they are consistent with their service. They carry our luggage up to the rooms, they offer free bwered coffee all the time which I love. They even have massage services which we love as additional relaxing activity during our stay.
Stayed in October 2023
Reviewed: 9 October 2023
M
United StatesInternet connection
Staff and owner were very mindful of our needs. Made us feel at ease and comfortable.
Stayed in August 2023
Reviewed: 9 September 2023
Lissette
United StatesFirst floor room a little warm, no air conditioner.
Facilities, staff, pet friendly
Stayed in August 2023
Reviewed: 5 September 2023
Mary
GuamIt needs minor renovation. The room we were in, the ceiling fan was broken. There’s no internet and theres no TV probably because of the typhoon. The previous room we were assigned in, the door was broken.
I like it that it was pet friendly and the staff were friendly.
Stayed in August 2023
Reviewed: 22 August 2023
Ann
Philippineswe have a balcony but it is facing a wall😞
pet friendly and the staff were superb... delicious food😊
Stayed in August 2023
Reviewed: 3 August 2023
Mary
CanadaWhat I didn't like was the wifi connection. But still I enjoyed my stay.🙂
What I like the most in this place is their excellent customer service. I will definitely comeback again and again.
Stayed in July 2023
Showing 1 – 25
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