12 Pan-Philippine Hwy, Tuguegarao 3500 Cagayan, 3500 Tuguegarao City, Philippines
#2 of 17 hotels in Tuguegarao City
Guests' ChoiceBased on 320 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.5
Staff
9.0
Value for money
8.8
Free WiFi
8.5
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End of dialog contentReviewed: 31 May 2024
Marissa
PhilippinesBooking is hard
Comfot
Stayed in May 2024
Reviewed: 26 May 2024
Gino
PhilippinesRooms were on the smaller side
The place was clean and quiet and close to the mall. The hotel restaurant was also surprisingly good.
Stayed in May 2024
Reviewed: 26 May 2024
Reynold
AustraliaRoom floor could have been cleaned/mopped thoroughly as ours was dusty and my white socks turned into black walking inside the room.
Central location beside mall and shops and 15 mins to airport. Nice and helpful staff.
Stayed in May 2024
Reviewed: 25 May 2024
Carol
Philippineswe expect to have tea, coffee condiments and bottled water. No phone for prompt information. we have to come down for some clarifications.
breakfast limited selection of meal and drink.
Stayed in May 2024
Reviewed: 19 May 2024
Jay
CanadaThe room is a bit smaller, and there were ants crawling in the sink, but they were quickly dispatched by the staff. The body shampoo in the small shower room wouldn't drip out that I had to remove it from the dispenser and squeeze it out myself. The same with the soap dispenser over the sink.
Staff were friendly and polite. The hotel is quite close to a big mall with several restaurants offering mostly Asian fare. The hotel is quite secure with security personnel manning the doors. The hotel is relatively quiet despite being located in a busy highway. The air-conditioner in the room is quite reliable. The bed is comfy and there is a restaurant attached to the hotel. Everyone was nice.
Stayed in May 2024
Reviewed: 19 May 2024
Jay
CanadaThe room is a bit smaller. There were ants crawling.
Staff were super friendly.
Stayed in May 2024
Reviewed: 8 May 2024
Isabel
CanadaThe TV had limited channels and was low resolution. It would be nice to have a smart TV for guests to have streaming options (Netflix, Disney+, YouTube).
Room was comfortable and well decorated. Breakfast was delicious. The hotel is conveniently located beside Robinson's Mall and a short tricycle ride from SM.
Stayed in March 2024
Reviewed: 12 April 2024
Allan
AustraliaWould be nicer if rooms have mini fridge to store medecine and beverages.
Location is very convenient. Room is tidy and bed is comfy. Staff are friendly and helpful.
Stayed in April 2024
Reviewed: 10 April 2024
Adina
KazakhstanZero soundproofing. I was awakened at 6 am by the noise from people checking out in the hallway and slamming doors. The breakfast choices at the case were limited, and the serving quality was not the best.
Great location, very close to the mall. The room is clean and spacious enough. The bed is comfortable.
Stayed in March 2024
Reviewed: 8 April 2024
Gerlie
PhilippinesThere is no water heater.
Its just next to the mall very convenient for everything you need.
Stayed in March 2024
Reviewed: 3 April 2024
Mark
PhilippinesNone
It was beside the Robinson's Mall.
Stayed in March 2024
Reviewed: 1 April 2024
Renato
PhilippinesOur hotel room wall are infested with a lot of house ants and our foods inside the room were invaded by the ants
Very nice hotel location. Nice staff and big, comfortable beds
Stayed in March 2024
Reviewed: 31 March 2024
Verzosa
PhilippinesIf i have to point out one thing, the sink in our room was draining slowly, just a minor annoyance.
Everything! The location is great, beside a mall, lots of 24hr fastfood in the area, near the bus station. The place has a fine restaurant at the lobby. Good wifi. Clean rooms. Best gohotels i have tried, i think I tried 2 in Manila.
Stayed in March 2024
Reviewed: 26 March 2024
Michael
United StatesFront desk staff gave conflicting statements when asked questions.
Good location with restaurant
Stayed in March 2024
Reviewed: 19 March 2024
Bethzaida
JapanGood
Stayed in March 2024
Reviewed: 19 March 2024
Paul
AustraliaVery noise at night from the seminar guests talking loudly in the corridor and slamming doors. No fridge in the room to keep water and beers chilled. No tea or coffee. Rather strange when there is a kettle! I had to ask when I wanted the room cleaned and then had to ask for towels.
I liked the staff, restaurant and location next to the mall. King size bed was comfortable. Secuity at the door were polite and courteous Quick check in and out Courtesy bus to the airport
Stayed in March 2024
Reviewed: 22 February 2024
Rina
AustraliaNoisy neighbours
Clean
Stayed in January 2024
Reviewed: 20 February 2024
Jacobus
Netherlandsnothing
The breakfast was good. Services were good. nice bed
Stayed in February 2024
Reviewed: 16 February 2024
Bryan
Canada…can try to eliminate ants crawling on the wall
Clean. Accessible to everything. Great staff. Room is wide enough for my liking. And the added shuttle service is awesome.
Stayed in February 2024
Reviewed: 16 February 2024
Ahmet
NetherlandsThe only complaint is the roaches. But you will see that everywhere so it was no surprise.
The hotel was clean and comfortable and the staff was very helpful. It was located next to the mall also. I didn't expect the bed being big so it was comfortable for sure.
Stayed in February 2024
Reviewed: 13 February 2024
Alecs
PhilippinesBest location and it's located near the airport, near the Robinsons Mall, very accessible. Surrounded by lots of food chain, restaurants and spa.
Next time I'll stay, I'll choose inclusive of breakfast. They have a great breakfast at the restaurant. It's delicious and worth the price. Location is great too.
Stayed in December 2023
Reviewed: 12 February 2024
Laura
Germanyoverall a nice new hotel but we saw a few cockroaches in the room.
Stayed in February 2024
Reviewed: 11 February 2024
Jeremy
PhilippinesAccessibility and overalll ambience
Everything except the soap dispenser, hard to press
Stayed in February 2024
Reviewed: 8 February 2024
Ronelyn
United Arab Emiratesthe sink and toilet are not properly cleaned. It would be helpful if disposable slippers are provided.
Friendly staff from the guards to the receiving area.
Stayed in February 2024
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