146 Gorordo Avenue Corner Rosal Street, Barangay Lahug, 6000 Cebu City, Philippines
#29 of 167 hotels in Cebu City
Guests' ChoiceBased on 402 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
8.6
Facilities
8.1
Staff
9.0
Value for money
8.3
Free WiFi
7.9
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End of dialog contentReviewed: 10 November 2022
Brian
United Kingdomnot a lot was very accommodating
clean and nice staff
Stayed in September 2022
Reviewed: 8 November 2022
Melinda
United StatesThe shower needs more clean
Staff's are very accommodating specially the OJT people Jackie, Anna Marie, and Joshua. I just hope they have more options on filipino Breakfast
Stayed in November 2022
Reviewed: 20 October 2022
Nathan
Belgiumepic rooftoprestaurant and bar
Stayed in October 2022
Reviewed: 20 October 2022
Karlo
United KingdomA bit more pricey than the other hotel I used which had a better location (walking distance to Ayala mall).
Staff were excellent. Had poor wifi connection in the room, the supervisor sorted it straightaway. Phone wasn't working, again a supervisor replaced it in no time.
Stayed in October 2022
Reviewed: 10 October 2022
Kai
PhilippinesFor me in this category, the breakfast had not many choices like before,especially for foreigners coming from Europe, can get more choices in other Hotel's in Cebu.
Very friendly Staff
Stayed in October 2022
Reviewed: 4 October 2022
Jann
NorwayI really liked the breakfast buffet. Great selection.
Stayed in August 2022
Reviewed: 30 September 2022
Love
Philippinescustomer service
accessibility
Stayed in September 2022
Reviewed: 21 September 2022
Brian
United Kingdomnice location and very clean
Stayed in September 2022
Reviewed: 8 September 2022
Rochelle
United KingdomNo bathrobe, no slippers in my room
Stayed in August 2022
Reviewed: 5 September 2022
Daphne
Hong KongThe shower gets too hot. It’s hard to control.
The room was spacious and well appointed
Stayed in September 2022
Reviewed: 4 September 2022
Maricel
Philippinesthe bed
Stayed in September 2022
Reviewed: 17 August 2022
Marc
PhilippinesLimited channels on TV. Breakfast buffet was good but less selection compared to before
Spacious, clean and well-lit room with comfortable bed
Stayed in August 2022
Reviewed: 6 August 2022
Gina
United Arab Emiratesit would be nicer if we can park in the property itself.
location wise: perfect since it’s near IT park and Ayala bed was very comfy and room was very clean. Staff were very helpful like extremely helpful from the reception to the security who helped us get a taxi in the pouring rain. Kudos to him although I wasn’t able to get his name. Would probably stay again and recommend.
Stayed in August 2022
Reviewed: 2 August 2022
Picante
PhilippinesLacking bath robes, electric iron and slippers. We have to ask for those things but no slippers provided, out of stock. 😅 The parking reservations was a disaster. We have to turn around the hotel twice to get back to the parking space since there are no space available. I specifically mentioned this to my request upon booking. Please consider reservations specially on check-in customers and coordinate with the assigned personnel.
The staff are very accommodating and will help as much as possible, specially the security assigned at the parking lot. The room is clean as well. Toiletries are provided. The breakfast buffet is okay.
Stayed in July 2022
Reviewed: 31 July 2022
Affendi
SingaporeNo comment
big
Stayed in May 2022
Reviewed: 25 July 2022
Mariquit
United StatesThe two rooms I ordered were not adjacent to each other.
The breakfast buffet and the staff.
Stayed in July 2022
Reviewed: 25 July 2022
Patricia
SingaporeHousekeeping was very slow, our used cups and glasses weren't washed in the 4 days we stayed at the hotel. Every time we requested something (e.g drinking water), it took at least an hour to arrive.
Front desk staff and cafe staff were all very friendly and helpful. The room was large and well appointed. The daily breakfast at the cafe was very good.
Stayed in July 2022
Reviewed: 21 July 2022
Michael
United StatesThe hallway on my floor was hot. The shower water didn't get very warm most of the time.
Staff was very friendly and the breakfasts were good.
Stayed in May 2022
Reviewed: 6 July 2022
Jane
PhilippinesNo hot water and breakfast is not the same as during my previous stay.
Stayed in June 2022
Reviewed: 5 July 2022
Oliver
PhilippinesDifficult parking. Sometimes it takes several minutes for the guard to open the rear gate to get in or get out of the basement parking.
Clean rooms. Request granted for 2 rooms at the top floor. Courteous helpful staff
Stayed in June 2022
Reviewed: 30 June 2022
Ruby
Philippinesits very clean and staffs are very accommodating. they are not very conscious with time clean up unlike other hotels. highly recommended. the bath tub is worth to be mention.
Stayed in June 2022
Reviewed: 23 June 2022
Clements
PhilippinesNone so far.
Fast check in and check out process
Stayed in June 2022
Reviewed: 19 June 2022
Richard
LuxembourgDidn’t expect not to have hot water for that kind of hotel. Was a bit of a negative surprise.
Staff was ok and ready to help. Some doormen even went to get you a Taxi some didn’t. Nice rooftop for evening drinks or smoke. The breakfast was good, and changed a bit everyday with different Filipino dishes.
Stayed in June 2022
Reviewed: 1 June 2022
Clifford
AustraliaBreakfast was better than expected. Great variety. Room was sapcious and well appointed. The dinner menu didnt suit my tastes.
Stayed in May 2022
Reviewed: 26 May 2022
Hbsingson
PhilippinesNone
Room & its bathroom was very clean and spacious; The view of the city from my room was great! There's a bar that serves good food and drinks at the roof deck where you can chill with your friends and loved ones while taking in the view of a colorful night lights of the city.
Stayed in May 2022
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