The water pipes were undergoing maintenance which caused the water pressure and heat to go weak and strong, was rather difficult to shower. However, the hotel did notify us on paper when we reached our hotel room. Nothing we can do about that just that it’s a little bit of a bummer to not have enjoyed shower time.

Very clean, very comfortable.

Stayed in November 2023

Above average wait time for elevators as there are only 2

Staff very friendly , excellent breakfast buffet with lots of choices and clean updated room

Stayed in November 2023

Perfect - clean and spacious rooms, very, very, very comfortable beds, with all the utilities you might need. The staff was awesome and very helpful..

Stayed in October 2023

Water issues, smoking only allowed in the smoking area which is inside a car park (feels like you are being sent to the dog house)

New building, good quality room, food was good well priced

Stayed in November 2023

Nothing

Nice modern design layout

Stayed in November 2023

None

Very nice clean hotel and the smell of the hotel when you enter is very good , staff is accomodating near the ayala mall

Stayed in November 2023

I like the breakfast also

I like the room it's very clean and smell good 😊 and area near on mall

Stayed in September 2023

One of the elevators was broken which meant onl 1 was working for 21 floors - caused some longer waiting times.

Very nice rooms with a good breakfast buffet. Also the pool and gym were good. We enjoyed our stay.

Stayed in November 2023

Like I stated in my previous review...the pool is just a wading pool and it's right next to the restaurant. You can't really swim in it because it's tool small. That being stated, it doesn't really affect my rating of this place. One last thing, the hotel rates are a bit steep as I booked the standard king room which has a bathtub but with a shower as amazing as Holiday Inn provides...you don't really need a bathtub! Next time I stay I will book a standard suite.

this is my second stay at this hotel and it was awesome. As I stated in my previous review, the shower and bathtub were amazing! Even though the hotel water pump was under maintenance, the water pressure was unbelievable. I have been to many hotels and this is the only hotel where I have been able to take a completely awesome, hot, hot shower. The shower nozzle had a massage function that was invigorating! I'll say it again, I would come back here just for the shower and water pressure. The buffet was good and had an excellent variety...the caveat is (just like most buffets in the Philippines), the food wasn't hot! I don't really understand this. In the US in a buffet the food is always hot. But the quality at the Holiday in is excellent, so I can't say too much. As per my last stay, the room was immaculate! Clean, clean, clean. The bathroom was shiny, shiny. I appreciate this as most 2-5 star hotels I've stay in have water faucets that are loose and have horrible water spots all over them, like they haven't been cleaned. In addition, the hotel staff were truly impeccable. Always cordial and smiling and eager to help. Thank you Holiday Inn for the service you provide. One more thing, Holiday Inn is just a short walk to Ayala mall, so no taxi is needed. I will be back!

Stayed in November 2023

TV didnt work properly. No channels working and not a smart tv.

Great location, the staff were amazing. Rooms were clean and tidy.

Stayed in November 2023

Everything was great

Excellent place to stay. Everything was top notch and the staff were outstanding. Would not hesitate to stay there again. Very close to the Ayala Mall, easy ten minute walk.

Stayed in November 2023

Nil

Clean and good service by the staff.

Stayed in November 2023

Considering how cheap food is in the Philippines, they could have included breakfast with the basic rate. There are far cheaper options in the city that are probably just as good but partner wanted to stay at Holiday Inn just because he's familiar with the brand. If that doesn't matter to you, I'm sure other hotels are just as good if not better. I'd rate this higher if breakfast was included in the basic rate.

Clean, good layout of room. They did a lot with a small space

Stayed in November 2023

Room quite small but OK for short term visit

Great breakfast to start the day, friendly and helpful staff especially as we arrived late due to flight delay.

Stayed in October 2023

Great location for us in Cebu and spacious room

Stayed in November 2023

- Water pressure in shower and rapid changes in water temperature. Very annoying. - WiFi is sometimes very slow - Sometimes the restaurant staff forgets you are there. They never see after you.

Good location Nice rooms Comfy bed Clean Good food in restaurant

Stayed in October 2023

Water pressure in shower wasn't consistent.

Great place to stay near Alaya mall.

Stayed in September 2023

None

Very clean and the amenities are great

Stayed in September 2023

The hot water in the bathroom is very unstable and I can't enjoy the shower time

Whole environment make me feel just back to Taipei and cure my home sick.

Stayed in October 2023

Nothing

Everything

Stayed in October 2023

Breakfast not too bad! Plenty to eat! Mostly western food! The view from the breakfast room is gorgeous! If there’s 3 of you guys in the room, they will charge the 3rd person even though my aunt is senior citizen and will Not eat a lot!

Stayed in October 2023

none

location and the room.

Stayed in September 2023

Wi-Fi was slow. Maximum was 15Mb which is normally good enough but still to slow for many things. Water pressure in shower was very unstable. Temperature on water is fluctuating due to the pressure drops. Hard to get a decent shower. I stayed at top floor.

Nice clean room Amazing staff Location Clean

Stayed in October 2023

Pool is very small and pretty much in the restaurant dinning area.

It was close to the mall. The restaurant was nice. The free breakfast was good.

Stayed in September 2023

Its close to everything, the room smells good and clean.

Stayed in September 2023