Km. 3 Puerto Princesa North Road, Brgy. San Manuel, Palawan, 5300 Puerto Princesa City, Philippines
#71 of 71 hotels in Puerto Princesa City
Guests' ChoiceBased on 961 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
8.7
Facilities
8.9
Staff
9.2
Value for money
8.7
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 February 2024
Greta
ItalyNothing specific.
Room very detailed oriented. Lot of attention to environment (e.g. glass bottle). Bed very good and everything very clean.
Stayed in February 2024
Reviewed: 22 February 2024
Andrew
ChinaGym was a little lacking. The room air con was very loud.
Convenient location, clean facilities, comfortable, and good value. Good breakfast.
Stayed in February 2024
Reviewed: 22 February 2024
Brian
AustraliaFamily room is really great - good space. Breakfast was good - with omelet station.
Stayed in January 2024
Reviewed: 22 February 2024
Sarah
PhilippinesThe food at the restaurant needs major improvement. The included breakfast was okay, and included a lot of variety.
I like how luxurious it feels. Our bed was very comfortable and overlooking the trees. We enjoyed the rooftop pool on some days.The staff are really lovely and accommodating. It is exactly beside a shopping mall.
Stayed in February 2024
Reviewed: 20 February 2024
Sandeep
SingaporeEverything was good for our short 2 night stay
Room was good with very comfortable bed. Staff were nice and helped us with Vegetarian breakfast. They have a big shopping mall ( Robinson) just next door. Airport drop off took 6-8 mins.
Stayed in February 2024
Reviewed: 19 February 2024
Diana
RomaniaThe travel partner they have is to be avoided. We booked a shared transfer to El Nido and it was terribl: overbooked, felt unsafe (no seatbelts), random stops and pickups, longer travel time. Definitely don’t recommend using them
Good hotel, nice options for food and nice pool
Stayed in February 2024
Reviewed: 19 February 2024
Beatrice
United KingdomFood could have been better. You are slightly out of the city so will need to get taxis etc, or walk half an hour + to get in.
breakfast was fine, there were enough choices but some of the food was quite random. Mall next door with supermarket. Rooftop area was very nice. Tour operator in the lobby made it easy to book things.
Stayed in February 2024
Reviewed: 18 February 2024
Paul
Spainall good
very modern and clean hotel, great location near airport and next to a shopping mall .
Stayed in February 2024
Reviewed: 18 February 2024
Anny
United StatesThe hotel itself was spotless and well organized. The facilities were open late and beautiful. The spa workers came to our room for our massage! Not to mention the staff was kind and super helpful. We only stayed one night but we wish it was longer.
Stayed in February 2024
Reviewed: 16 February 2024
Joanna
PolandReataurant is not the best
Very nice place, clean, pool is nice, staff very friendly and helps a lot and breakfast is soo good
Stayed in February 2024
Reviewed: 15 February 2024
Wilfredo
United StatesVery nice and roomy, staffs are the best, Darwin and Faith specially, the breakfast is amazing .
Stayed in February 2024
Reviewed: 14 February 2024
Eric
GermanyMaybe a tiny bit maintenance of this nice property and some better noise insulation towards the hallway. But this doesn't put a dent in our great experience at the Hue.
We appreciated everything. The staff is very kind and helpful. The breakfast buffet and bar on the fifth floor offer a variety of foods, suitable for a lot of different tastes. We really appreciated the clean room, comfortable beds, pillows and sheets. Everything was very clean and there were complementary toiletries available. The rooms are well insulated towards the outside of the hotel, though not towards the hallway. The front desk organized us on both stays punctual and comfortable transport to Port Barton and the airport. We can definetly recommend the bar on the fifth floor and the quesadillas, cocktails and welcome drinks.
Stayed in February 2024
Reviewed: 13 February 2024
Christian
CanadaLast day, breakfast time. There was one lady server that filled up our water. We said "thank you" and tried to make an eye contact. However, she just looked straight towards the front. No smile. No acknowledgement and walked away. First of all. That was very UNPROFESSIONAL, inconsiderate and inconsistent to treat guests like that, specially all the other staff members were very polite, warm and cordial. She represents the entire hotel. She shouldn't be serving guests and be in the service industry if she has an attitude towards guests who was being nice, cordial and polite towards her. I'd give the perfect score of 10 but no one is perfect. It's always that one percent type of apples that keeps the whole experience from being nearly perfect.
Everything. The staff were friendly, polite and accommodating.
Stayed in February 2024
Reviewed: 13 February 2024
Fatma
ItalyWe thank specially to front desk Mr. Joshua and Mr. Denver for their welcoming and all the care they had for us, nevertheless to Mrs. Angelica on the rooftop bar and Mr. Romeo. The structure has a good position…well organized. You can plan tours directly there. They have also Massage but the second day we had the massage was not so good as we had the first night. Swimming pool is awesome very clean
Stayed in February 2024
Reviewed: 13 February 2024
Jan
Czech RepublicVery good sleeping and breakfast, nice staff.
Stayed in February 2024
Reviewed: 13 February 2024
. RCHRD.
NetherlandsRoom 500 vibrates a lot. Not during the night. It starts in the morning. Felt like room 500 was above an airco installations room on the 4th floor. The mini bar cooling fix, they did, is just stupid. Makes more noise than the average airco unit. Luckily it is easy to switch of bij taking the power plug of the fix from the powersocket.
Most of it, nice pool, good breakfast, nice beds, nice room, room 500
Stayed in February 2024
Reviewed: 12 February 2024
Alex
AustraliaNothing all good
Great place ..the SPA Room on the roof top ..The best massage I every had so relaxing 10 out 10
Stayed in February 2024
Reviewed: 11 February 2024
Shahid
GermanyNothing to do with the Hue hotel but in general there was alotttt of noise at night. People would be coming to their rooms around 3/4am and bang their doors non stop. It was extremely annoying. So I felt like maybe Hue hotel can have sound proof doors?
It was an amazing experience. Met all my expectations. It was clean and the staff were super kind!
Stayed in February 2024
Reviewed: 11 February 2024
Robert
PhilippinesNothing
Everything
Stayed in February 2024
Reviewed: 11 February 2024
Kathleen
AustraliaThis place is so clean. The staff are very nice, and i loved the rooftop pool and bar
Stayed in February 2024
Reviewed: 11 February 2024
Sebastian
AustraliaWe really loved our stay here. The food at the restaurant is wonderful and the staff are so friendly. The tour organisation is also wonderful
Stayed in January 2024
Reviewed: 10 February 2024
Agustina
ArgentinaWhile not directly related to the hotel, we did book a bus through them to El Nido and it was quite an uncomfortable experience. We were crammed together with little to no space, and more and more people kept boarding the bus. Although this is not the hotel's doing, it's worth noting since the bus service was offered by them.
The hotel is beautiful and spacious. The rooms are clean, although the bathroom layout is a bit unusual. The breakfast is varied and plentiful, and the hotel offers reasonably priced transportation services. The pool area is comfortable and there's a bar service available.
Stayed in January 2024
Reviewed: 10 February 2024
. RCHRD.
NetherlandsRoom 500, vibrates a lot. I think it is above an airco system room or something. They put a extra pc like fan to help the minibar cool. It makes a lot of noise, even more than the airco unit. Stupid fix for a dumb way of putting a mini fridge in a closed space.
Pleasant vibe, good breakfast, nice pool area, nice lobby, good room, nice beds
Stayed in February 2024
Reviewed: 10 February 2024
Dan
United KingdomThe bed was easy to accidentally move. It was on wheels. The sink was in the main room which was a little odd. The rooms were lovely though. Breakfast sometimes no milk at table for coffee and no salt and pepper on some tables. Didn’t get to choose empty tables to side of the room, tended to be seated right in the middle which wasn’t for us.
Good location, atm and mall over the road. Nice pool with sun loungers and a bar. The tricycle guy out the front can take you to some nice restaurants for 100 pesos.
Stayed in February 2024
Reviewed: 9 February 2024
Nicole
AustraliaGood variety of food at the breakfast buffet, clean and comfy rooms and good facilities
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content