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  5. Reviews of Ironwood Hotel

Reviews of Ironwood Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Burgos Street corner Juan Luna Street, Barangay 34, Leyte, 6500 Tacloban, Philippines

#15 of 33 hotels in Tacloban

Guests' Choice

Review score

Based on 125 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    8.4

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 5 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Suite with City View
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast buffet is rather limited. There are options to have pancakes and eggs cooked to your liking though. And also the location is a little further from central tacloban for the malls etc. But still easy to get pedicab and there are shops nearby for groceries.

    Nice place, clean, staff very friendly and helpful. The cafe, restaurant and bar are good and the food is good. WiFi is good aswell available throughout the hotel.

    Stayed in June 2024

  • Reviewed: 7 April 2024

    9.0
    It was a nice quick stay
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to say

    Its nice

    Stayed in April 2024

  • Reviewed: 27 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean professional and friendly plus a nice restaurant as well with complimentary breakfast so we will stay again next time no problems 😊

    Very nice place and very central to the city as we had to be close so was top notch for that only small problem was Its all 1 way traffic and the parking was on a different spot and not highly signed but if that's the bad was not a biggy

    Stayed in December 2023

  • Reviewed: 23 November 2023

    8.0
    I would definitely stay at this hotel again
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Very friendly staff

    Stayed in October 2023

  • Reviewed: 15 November 2023

    7.0
    It was good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    The noise around the area

    Breakfast was very good

    Stayed in October 2023

  • Reviewed: 1 November 2023

    8.0
    Comfortable, quiet for a good sleep and the front desk staff was very helpful.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    After severa minutes of running the shower there was no Hot water in the shower.

    The breakfast was good value with made to order eggs and fresh fruit in addition to the other buffet food choices

    Stayed in October 2023

  • Reviewed: 28 October 2023

    7.0
    Very popular midrange hotel in Tacloban
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Some rooms (including mine) are windowless

    Good location. Friendly staff. Excellent breakfast

    Stayed in October 2023

  • Reviewed: 10 October 2023

    8.0
    First and Last time??
    • Leisure trip
    • Solo traveller
    • Premium Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Room could've been cleaner. If you're looking for a quiet hotel, this isn't it! I could hear the housekeeping staff talking outside my room even at night.

    The people were friendly. The service was great. Food was awesome!

    Stayed in October 2023

  • Reviewed: 19 September 2023

    7.0
    Any less extras
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Window-less room. Did I reserve that room in the first place? I do not recall but it was a huge negative point. Plus, the other extra "service" that restaurant staff may bring you a dish you didn't order. I paid extra for that trick. A water leak in the bathroom from the shower. Because a glass door in the shower could not shut itself, water from a shower head eventually leaked from the shower booth to the floor of the bathroom.

    Cleanness. Cleaning staff members worked really well. They also took a very short time to clean up my room and exchange linens and towels.

    Stayed in September 2023

  • Reviewed: 14 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The place is near to all attractions in the city, the interior is well designed !

    Stayed in July 2023

  • Reviewed: 8 August 2023

    9.0
    Great hotel in Tacloban
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Modern, safe and comfortable hotel. Staff was very friendly, helpful and accommodating. You are able to order an airport transfer with the reception, when we arrived back our luggage was already loaded in the van for us and accounted for. Such a nice service as Tacloban doesn't have a taxi service! . Restaurant on the top floor was really nice with a great Filipino, Thai menu. Lovely bar serving cocktails plus rooftop terrace. If you like cakes and coffee, the restaurant downstairs has awesome selection. Recommended stay if you want a quality hotel in downtown Tacloban

    Stayed in August 2023

  • Reviewed: 5 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bedroom Breakfast

    Stayed in July 2023

  • Reviewed: 20 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The parking was very crowded but the parking attendant find us a nice spot.

    Modern design hotel, nice restaurants and best breakfast. Lobby attendants are very accomodating and speak english well.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    8.0
    Value for money hotel in a prime commercial area.
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 2 nights

    The lighting seems a little outdated - my restroom lights were dim and yellow so it was harder to see especially in the evening. Cabinet space was a little small. Water heater was not working properly, and at one point, we lost water for half an hour.

    Food in the hotel was amazing. The staff were very courteous, from the front desk, to maintenance, to the restaurant. The beds were clean and were comfortable. Wifi was strong in my room. The room had a smart TV and nice amenities.

    Stayed in July 2023

  • Reviewed: 18 June 2023

    7.0
    Okay Stay
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 1 night
    • Submitted via mobile

    Disappointed with the buffet breakfast spread. We entered the restaurant by 8am and some food were not replenished like bread, cakes, etc. until we finished by 9:05am. We also ordered 6 pancakes and only 2 were served in an hour. Was told they will make pancakes but none arrived. Also, unlike Mother’s Day they had a banner and decor but for Father’s day there was none.

    The staffs.

    Stayed in June 2023

  • Reviewed: 17 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 2 nights
    • Submitted via mobile

    Good location, clean, nice breakfast, very welcoming staff. Also good coffee and desserts near reception😊

    Stayed in April 2023

  • Reviewed: 1 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room had no window!! Outdated inside

    Reall friendly staff and one of very delicious and many choices breakfast

    Stayed in May 2023

  • Reviewed: 20 April 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff should suggest if the breakfast is not consumed, whether it can pack to take out. (This happened as we have been checkout early due to the flight schedule changes).

    Vicinity is clean, and the staff are accommodating and the place is accesible to city the centre.

    Stayed in April 2023

  • Reviewed: 6 January 2023

    8.0
    Great staff, comfortable room and facilities.
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I found the restaurant to be quite pricey and I didn’t think the food quality matched the price.

    The staff was the standout for me. I was alone, stranded following the nation wide cancellation, I checked out very early going to catch an earlier flight but I was unlucky. The staff allowed me to return to rest and check out at 12pm. It was an extremely stressful time for me and I was grateful for the support including a phone call to remind me of breakfast which I almost missed.

    Stayed in January 2023

  • Reviewed: 21 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Property parking facility is a few meters away from the hotel in an empty parking lot without security or staff assigned to man the area and facilitate proper parking of cars. Some cars took more space than usual, making it difficult to quickly find parking when we arrived. Fortunately when we came back from dinner, we found an empty parking slot right by the door of the hotel. This was very safe and convenient for us to move luggage to and from the property.

    Property was centrally located. Buffet breakfast served is good value for money. Staff very friendly and accommodating.

    Stayed in December 2022

  • Reviewed: 25 September 2022

    8.0
    Friendly boutique hotel in good location
    • Leisure trip
    • Solo traveller
    • Suite with City View
    • Stayed 15 nights
    • Submitted via mobile

    No hot water in the shower

    Good location. Staff were very obliging

    Stayed in September 2022

  • Reviewed: 22 September 2022

    9.0
    Stay was OK
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 2 nights

    Found other people hair in shower area

    The overall Hotel is nice

    Stayed in September 2022

  • Reviewed: 2 August 2022

    8.0
    it was acceptable hotel to me
    • Leisure trip
    • Solo traveller
    • Suite with City View
    • Stayed 6 nights
    • Submitted via mobile

    rooms air-conditions , old carpets

    good staff , excellent restaurants , seed coffee shop , their transportation , quick services , cooperative management

    Stayed in August 2022

  • Reviewed: 19 July 2022

    9.0
    Solid hotel
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could be better. And better parking.

    Comfortable and the leaf lounge was exceptional. Food and drinks and service.

    Stayed in July 2022

Showing 1 – 25

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