Burgos Street corner Juan Luna Street, Barangay 34, Leyte, 6500 Tacloban, Philippines
#15 of 33 hotels in Tacloban
Guests' ChoiceBased on 125 hotel reviews
7.7Cleanliness
8.2
Comfort
8.3
Location
8.4
Facilities
7.8
Staff
8.8
Value for money
7.7
Free WiFi
7.9
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End of dialog contentReviewed: 5 June 2024
Phillip
FranceThe breakfast buffet is rather limited. There are options to have pancakes and eggs cooked to your liking though. And also the location is a little further from central tacloban for the malls etc. But still easy to get pedicab and there are shops nearby for groceries.
Nice place, clean, staff very friendly and helpful. The cafe, restaurant and bar are good and the food is good. WiFi is good aswell available throughout the hotel.
Stayed in June 2024
Reviewed: 7 April 2024
Emely
PhilippinesNothing to say
Its nice
Stayed in April 2024
Reviewed: 27 December 2023
Richard
AustraliaVery clean professional and friendly plus a nice restaurant as well with complimentary breakfast so we will stay again next time no problems 😊
Very nice place and very central to the city as we had to be close so was top notch for that only small problem was Its all 1 way traffic and the parking was on a different spot and not highly signed but if that's the bad was not a biggy
Stayed in December 2023
Reviewed: 23 November 2023
Choi
United StatesVery friendly staff
Stayed in October 2023
Reviewed: 15 November 2023
Adalyn
AustraliaThe noise around the area
Breakfast was very good
Stayed in October 2023
Reviewed: 1 November 2023
Ameha
PhilippinesAfter severa minutes of running the shower there was no Hot water in the shower.
The breakfast was good value with made to order eggs and fresh fruit in addition to the other buffet food choices
Stayed in October 2023
Reviewed: 28 October 2023
Bengt
SwedenSome rooms (including mine) are windowless
Good location. Friendly staff. Excellent breakfast
Stayed in October 2023
Reviewed: 10 October 2023
Maurice
PhilippinesRoom could've been cleaner. If you're looking for a quiet hotel, this isn't it! I could hear the housekeeping staff talking outside my room even at night.
The people were friendly. The service was great. Food was awesome!
Stayed in October 2023
Reviewed: 19 September 2023
Fake
JapanWindow-less room. Did I reserve that room in the first place? I do not recall but it was a huge negative point. Plus, the other extra "service" that restaurant staff may bring you a dish you didn't order. I paid extra for that trick. A water leak in the bathroom from the shower. Because a glass door in the shower could not shut itself, water from a shower head eventually leaked from the shower booth to the floor of the bathroom.
Cleanness. Cleaning staff members worked really well. They also took a very short time to clean up my room and exchange linens and towels.
Stayed in September 2023
Reviewed: 14 August 2023
Crystal
United StatesThe place is near to all attractions in the city, the interior is well designed !
Stayed in July 2023
Reviewed: 8 August 2023
Francis
United KingdomModern, safe and comfortable hotel. Staff was very friendly, helpful and accommodating. You are able to order an airport transfer with the reception, when we arrived back our luggage was already loaded in the van for us and accounted for. Such a nice service as Tacloban doesn't have a taxi service! . Restaurant on the top floor was really nice with a great Filipino, Thai menu. Lovely bar serving cocktails plus rooftop terrace. If you like cakes and coffee, the restaurant downstairs has awesome selection. Recommended stay if you want a quality hotel in downtown Tacloban
Stayed in August 2023
Reviewed: 5 August 2023
Laberon
PhilippinesBedroom Breakfast
Stayed in July 2023
Reviewed: 20 July 2023
Warren
PhilippinesThe parking was very crowded but the parking attendant find us a nice spot.
Modern design hotel, nice restaurants and best breakfast. Lobby attendants are very accomodating and speak english well.
Stayed in July 2023
Reviewed: 10 July 2023
Rod
PhilippinesThe lighting seems a little outdated - my restroom lights were dim and yellow so it was harder to see especially in the evening. Cabinet space was a little small. Water heater was not working properly, and at one point, we lost water for half an hour.
Food in the hotel was amazing. The staff were very courteous, from the front desk, to maintenance, to the restaurant. The beds were clean and were comfortable. Wifi was strong in my room. The room had a smart TV and nice amenities.
Stayed in July 2023
Reviewed: 18 June 2023
Lowell
PhilippinesDisappointed with the buffet breakfast spread. We entered the restaurant by 8am and some food were not replenished like bread, cakes, etc. until we finished by 9:05am. We also ordered 6 pancakes and only 2 were served in an hour. Was told they will make pancakes but none arrived. Also, unlike Mother’s Day they had a banner and decor but for Father’s day there was none.
The staffs.
Stayed in June 2023
Reviewed: 17 May 2023
Yana
UkraineGood location, clean, nice breakfast, very welcoming staff. Also good coffee and desserts near reception😊
Stayed in April 2023
Reviewed: 1 May 2023
Miha
SloveniaThe room had no window!! Outdated inside
Reall friendly staff and one of very delicious and many choices breakfast
Stayed in May 2023
Reviewed: 20 April 2023
German
United Arab EmiratesStaff should suggest if the breakfast is not consumed, whether it can pack to take out. (This happened as we have been checkout early due to the flight schedule changes).
Vicinity is clean, and the staff are accommodating and the place is accesible to city the centre.
Stayed in April 2023
Reviewed: 6 January 2023
Rachelle
AustraliaI found the restaurant to be quite pricey and I didn’t think the food quality matched the price.
The staff was the standout for me. I was alone, stranded following the nation wide cancellation, I checked out very early going to catch an earlier flight but I was unlucky. The staff allowed me to return to rest and check out at 12pm. It was an extremely stressful time for me and I was grateful for the support including a phone call to remind me of breakfast which I almost missed.
Stayed in January 2023
Reviewed: 21 December 2022
Ding
PhilippinesProperty parking facility is a few meters away from the hotel in an empty parking lot without security or staff assigned to man the area and facilitate proper parking of cars. Some cars took more space than usual, making it difficult to quickly find parking when we arrived. Fortunately when we came back from dinner, we found an empty parking slot right by the door of the hotel. This was very safe and convenient for us to move luggage to and from the property.
Property was centrally located. Buffet breakfast served is good value for money. Staff very friendly and accommodating.
Stayed in December 2022
Reviewed: 25 September 2022
William
AustraliaNo hot water in the shower
Good location. Staff were very obliging
Stayed in September 2022
Reviewed: 22 September 2022
Terry
United StatesFound other people hair in shower area
The overall Hotel is nice
Stayed in September 2022
Reviewed: 2 August 2022
Mubarak
Saudi Arabiarooms air-conditions , old carpets
good staff , excellent restaurants , seed coffee shop , their transportation , quick services , cooperative management
Stayed in August 2022
Reviewed: 19 July 2022
Ed
PhilippinesBreakfast could be better. And better parking.
Comfortable and the leaf lounge was exceptional. Food and drinks and service.
Stayed in July 2022
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