Malvar St. Bgy. Tagumpay, Puerto Princesa City-Besides Novo Department Store, 5300 Puerto Princesa City, Philippines
#53 of 71 hotels in Puerto Princesa City
Guests' ChoiceBased on 27 hotel reviews
7.6Cleanliness
8.2
Comfort
8.4
Location
8.6
Facilities
7.9
Staff
8.5
Value for money
8.4
Free WiFi
5.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 13 April 2024
Jeanelyn
FranceNothing will definitely go back
Location, cleanliness
Stayed in April 2024
Reviewed: 24 November 2023
Artur
United KingdomWe booked two rooms and in one of them the shower wouldn't get hot enough, otherwise all good.
Not fancy but very convenient location, with good facilities and very friendly staff. The beds were comfy. The aircon was modern and quiet! They even organised free airport transfer which was great.
Stayed in November 2023
Reviewed: 20 October 2023
Melanie
GermanyVery clean and comfy!
Stayed in October 2023
Reviewed: 4 July 2023
Jill
PhilippinesThe tax charge fees of my booking because I didnt aware of it.
I like the location because its nearby to the puerto princessa baywalk and its nearby to some griceries stores, food shop and market. Almost everyting are walkable Delux room kind of enough for 3 people Good customer service Well recommended
Stayed in June 2023
Reviewed: 19 June 2023
Ed
NetherlandsWould loved it if there would be a mini fridge and water heater in the rooms.
Very conveniently located in centre of town. Friendly staff and clean spacious room.
Stayed in May 2023
Reviewed: 25 March 2023
William
United KingdomGood location near the bay walk, not far from the airport. Very clean, safe and very comfortable bed.
Stayed in March 2023
Reviewed: 30 November 2023
Giuseppe
ItalyAbsolutely and dirty
Absolutely and dirty
Stayed in November 2023
Reviewed: 16 July 2023
Sha
United Arab EmiratesAccessibility of the location
Very accommodating 👍👍
Stayed in July 2023
Reviewed: 22 February 2023
Paul
United KingdomI have spent over 2 weeks travelling around Palawan staying in various places across the island. I did not get a single insect bite. I stayed here one night and woke up covered in extremely red, angry and itchy insect bites - BED BUGS!!!! AVOID THIS PLACE!!! it has ruined was up till then, a great holiday.
Stayed in February 2023
Reviewed: 17 January 2023
Connor
IrelandNo room service for 3 night stay, low shower pressure and cold water, ants everywhere on the floor, walls etc.
Location was good
Stayed in January 2023
Reviewed: 27 November 2022
John
IrelandNo wardrobe for hanging clothes. There are no other facilities bar access to the room that I am aware of. I asked but was made no wiser. In the three days my room was not cleaned.
No breakfast available unless ordered ( very limited) and had to be eaten in the room.
Stayed in November 2022
Reviewed: 18 April 2022
Luis
SwitzerlandAll the staff so very kindly. For sure i will be back again.👍
Stayed in April 2022
Reviewed: 3 May 2024
Calum
United KingdomThere are no comments available for this review
Stayed in May 2024
Reviewed: 8 April 2024
Alan
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 11 January 2024
Tiziana
ItalyThere are no comments available for this review
Stayed in January 2024
Reviewed: 28 November 2023
Aileen
New ZealandThere are no comments available for this review
Stayed in November 2023
Reviewed: 25 August 2023
Navarro
PhilippinesThere are no comments available for this review
Stayed in June 2023
Reviewed: 19 July 2023
Enopia
PhilippinesThere are no comments available for this review
Stayed in May 2023
Reviewed: 19 July 2023
Enopia
PhilippinesThere are no comments available for this review
Stayed in June 2023
Reviewed: 5 June 2023
Iulian
United KingdomThere are no comments available for this review
Stayed in May 2023
Reviewed: 16 May 2023
Enopia
PhilippinesThere are no comments available for this review
Stayed in April 2023
Reviewed: 13 February 2023
Лев
RussiaThere are no comments available for this review
Stayed in February 2023
Reviewed: 6 March 2022
Noriko
PhilippinesThere are no comments available for this review
Stayed in March 2022
Reviewed: 30 January 2023
Callum
United KingdomThere are no comments available for this review
Stayed in January 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content