27-A, Barangay Magtaking, Pangasinan, 2420 San Carlos, Philippines
#1 of 1 hotels in San Carlos
Guests' ChoiceBased on 222 hotel reviews
8.5Cleanliness
8.4
Comfort
8.4
Location
8.6
Facilities
8.3
Staff
9.1
Value for money
8.5
Free WiFi
7.9
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End of dialog contentReviewed: 27 May 2024
Kenneth
United StatesSee above.
Staff and restaurant were exceptional! I enjoyed new Filipino food. Very good. Rooms were clean and good size. Swimming pools were great. Big and clean. Only issue is restaurant closes at 8pm and when you finish at 7pm swimming, there is not much time. There is limited night life in area too. I would definitely return again.
Stayed in May 2024
Reviewed: 26 May 2024
Nemesio
PhilippinesUnfortunately, we have found some insects (not just ants) inside the room. This is quite common in a lot of places (outside of 5-star accommodation) which is somewhat telling me that it is very difficult to control them. Maybe too expensive but a regular visit of a good pest control is keeping our home cockroaches free. This will be a very good attraction to foreigners who are used to 5-star accommodation to try out some other places.
No chance to try the pool but it looked nice. Breakfast was included and there were a number of options. However, my 'over easy' egg was not done correctly. I have taken the spicy tapa. Maybe I should have taken just the original one as it was spicy. The room has hot water which is very good for my wife. I did not use it.
Stayed in May 2024
Reviewed: 15 May 2024
Linda
United KingdomWhen we checked out we were told 2 towels were missing! Took 20 minutes to resolve before we could leave. Made us late returning hire car.
Pool and friendly staff
Stayed in May 2024
Reviewed: 14 May 2024
Mikeranaivosoa
FrancePlease put some air con at the convenience store for the sake of your employee and also your guests when they come to buy groceries.
The place is great, the resort is very nice all the staff were very nice and professionnal. The private swimming pool is nice it is quiet, unlike the public pool which is overcrowded. The room was cool thanks to the air con. The complementary breakfast was very good along with the lunch and dinners. They also provide a large choice of fonction hall for weddings or events. So we plan to celebrate our wedding there with my fiancé. To make a long story short I highly recommend this resort. Once again salamat to the staff for making our stay a beautiful moment !!!
Stayed in May 2024
Reviewed: 13 May 2024
Valdivia
PhilippinesPoor internet connection
Complete amenities
Stayed in May 2024
Reviewed: 27 April 2024
Christine
Philippinespower tripped 5times within 3hours span of time. Good thing our event was over when outage happened but more outages occurred while in our rooms and while having shower.
staff service and food is great. breakfast is awesome. worth the price and event hall is great. spacious room.
Stayed in April 2024
Reviewed: 25 April 2024
Jodelyn
Canadaaircon is not strong enough
all
Stayed in April 2024
Reviewed: 13 April 2024
Romel
SwitzerlandStaffs are courteous. Very nice resort
Stayed in April 2024
Reviewed: 5 April 2024
Irish
PhilippinesPool is a bit old, there was an ongoing construction happening beside our room, and it was too loud. I usually sleep in the afternoon so it disturbs my sleep.
I celebrated my birthday here. We had fun in the pool, but it was too hot, so we didn't stay much. Staff were very polite and accommodating.
Stayed in February 2024
Reviewed: 29 March 2024
Gemma
New Zealandfamily room too far from the restaurant. and s massage room .
location, friendly staff , clean private pool
Stayed in January 2024
Reviewed: 27 March 2024
Zautner
United Statesthe only thing that lacked was good water pressure in the showers but this is standard for the area.
We loved the staff, pool, grounds and food options.
Stayed in March 2024
Reviewed: 17 March 2024
Bruce
United StatesNo refer
Pool
Stayed in March 2024
Reviewed: 14 March 2024
Merilyn
AustraliaThe facility doesn't offer any tour packages which was disappointing. When I asked for a tourist guide information booklet or leaflet, they didn't have it either. So our four days stay there was wasted. If it's not for my sister in law's driver who came all the way from Manila on our third day of stay, we wouldn't have the chance to see Hundred Island.
The place stands for its name as a resort. The staff were very friendly, respectful yet very professional.
Stayed in March 2024
Reviewed: 7 March 2024
Mika
FinlandFew things needs improving: Balcony door lock didn't work. Also, there is no electrical socket in bathroom. And WiFi didn't work half of the time.
Pools were very nice. Everything was clean in the room and outside. Kids also liked the playground. Staff was great too.
Stayed in February 2024
Reviewed: 2 March 2024
Michelle
Philippinespublic pool - it should be free for hotel guest requested something but not even confirmed nor denied by the resort
breakfast is good public pool - it should be free for hotel guest room - it's nice
Stayed in March 2024
Reviewed: 16 February 2024
Arnulfo
United StatesWhen we checked in, we were not told about the private pool! If my sister didn’t tell me about it, we’ll just be using the front pools.
The private pool is great! Breakfast was very good. Staff were very cheerful and helpful.
Stayed in February 2024
Reviewed: 1 February 2024
Bienvenido
United StatesSmall bathroom and requires thorough cleaning and maintenance.
Excellent staff support, great food and good location.
Stayed in January 2024
Reviewed: 29 January 2024
Victor
United StatesNothing.
The location is safe and peaceful. The pool was really fun. Very close to San Carlos City. The staff were very polite and helpful.
Stayed in January 2024
Reviewed: 29 January 2024
Oman
PhilippinesNothing.
Everything
Stayed in January 2024
Reviewed: 28 January 2024
Angela
PhilippinesIt's not that we did not like but a suggestion or recommendation. If possible to put an electric kettle in all rooms, not only in Suites. As frequent travelers, this is one of our checkpoints since we loved to drink coffee or tea at late night or for some who'd like to have a midnight snack like cup noodles.
The environment itself is so relaxing. Very clean surroundings, friendly and accommodating personnel. Safe place, there are roving guards. Sufficient parking space. Spacious and clean room. Has balcony. Safe and secured, it has doubled lock. Fully air conditioned room. Food - we loved their breakfast menu as well as their brewed coffee. They have a private pool exclusive to the check-in guests.
Stayed in January 2024
Reviewed: 23 January 2024
Eternal_nomad_12
CanadaToilet seat covers were filthy with old mucky stains. They need to be replaced with new ones because they are beyond deep cleaning.
Stayed in January 2024
Reviewed: 23 January 2024
Leah
PhilippinesNone
The place is so calm, clean and serve delicious food.
Stayed in December 2023
Reviewed: 21 January 2024
Arthur
AustraliaWater is weak
Location
Stayed in January 2024
Reviewed: 17 January 2024
Gapoy
PhilippinesFood, Staff, Room, the whole place.. plus the Fireworks!
Stayed in January 2024
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