Tagaytay Calamba Road, Brgy San Jose, Tagaytay City, 4120 Tagaytay, Philippines
#25 of 47 hotels in Tagaytay
Guests' ChoiceBased on 338 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.2
Facilities
7.4
Staff
8.7
Value for money
7.9
Free WiFi
5.9
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End of dialog contentReviewed: 28 April 2024
Oris
PhilippinesThe AC of our room is not that effective.
The staffs are really welcoming.
Stayed in April 2024
Reviewed: 11 February 2024
Simon
United KingdomWorn looking, needs refurbishment
Huge room
Stayed in February 2024
Reviewed: 19 December 2023
Eds
Philippinesthe location of pool was far from the hotel
the room was nice and comfy
Stayed in November 2023
Reviewed: 16 December 2023
Lizet
PhilippinesBeddings would feel weird probably from the extra humidity
Parking was great, staff were helpful, the room was spacious, a bit musty feeling but still comfortable and clean. Heater was working, you just have to wait a bit.
Stayed in December 2023
Reviewed: 28 November 2023
Mallari
Philippinesvery nice room and near the center of the city.
Stayed in November 2023
Reviewed: 8 November 2023
Lenie
PhilippinesThe internet connection is weak.kindly improve your Wii,coz even we're on a vacation the kids have their online class and other extra curricular activities.imprive also your tv ito smart TV
We like the beds it's like you're in a five hotel,always have good sleep 😴 ❤️and the staff is very accommodating and kind thumbs 👍😊😍 for that.
Stayed in November 2023
Reviewed: 5 November 2023
Diana
BelgiumThere no view in the balcony only you can see is wall.
I like the room big and the bed is comfortable.
Stayed in October 2023
Reviewed: 8 October 2023
Emmanuel
PhilippinesPoor internet connection.
The room was very spacious and elegant.
Stayed in October 2023
Reviewed: 23 September 2023
Eugene
PhilippinesNeeds better soundproofing and check bathroom leaks
Accessible, decent parking, old but clean, courteous staff
Stayed in September 2023
Reviewed: 18 September 2023
Sumulong
PhilippinesThe wifi is slow. I'm in the 2nd flr but I can only have a good signal in the bathroom and slightly good in bed. But I was able to connect both my phone and laptop.
The staff is kind and polite. Always smiling and greeting you nicely They always offer some help. Being attentive to the guests need is a big thumbs up. I love that they allow me to check in even though I'm too early for my check in time.
Stayed in September 2023
Reviewed: 31 August 2023
Michelle
PhilippinesWe didn't like the thing that they put in the middle of the mattress the one that holds the mattress together it was uncomfortable to sleep on since you could feel it once you were in the middle. I suggest they should put a mattress topper so the person who is lying on the bed can't feel the hard thing in the middle.
The staff is very friendly and they are very helpful during our stay. The room was spacious.
Stayed in August 2023
Reviewed: 20 August 2023
Rafael
PhilippinesPool is not so properly maintained. Needs more cleaning. Also, we needed to wait for an hour because room wasn’t ready yet upon check in time. :(
Huge rooms ideal for group stays
Stayed in August 2023
Reviewed: 16 August 2023
Mark
Philippines1. The non-functional kitchen. We weren’t allowed to cook. We were allowed to bring outside food in, but it would have been a completely different and better experience if my family and I got to cook our own meal in such beautifully designed Villa. 2. A few things were also almost non-functional: a) Some of the key cards + doors, b) toilet flush, c) some of the TVs, d) phones to contact for service. Some of the doors kept locking us out. We couldn’t reach out to anyone and so we ended up walking out to the apartment-side, where the service were. He fixed the doors and the TV. The toilet flush was a different story. I only discovered the flush wasn’t functional after dropping a huge bomb! I had to fix the flush myself to avoid an embarrassing scene. 3. Wi-Fi speed was reliable, I thought, but might have been placed somewhere better to avoid the constant disconnection. Like, when we’re all upstairs in our room, we kept losing connection. We dint bring our work with us so that wasn’t really an issue. 4. The pool was in front of our Villa BUT wasn’t private to our Villa and so we kept having people coming up to the pool. The outside noises from the random people coming up to the pool took the private and intimate feel/experience away. 5. There were a lot of CCTV cameras in the living and dining/kitchen areas. We dint know if they were working but they gave this creepy Big Brother vibe, taking the private/intimate experience away.
My family and I all loved the French/Mediterranean interiors. The moment we stepped in, we’ve not even settled yet, we all started taking photos and videos and sharing them! The interiors seemed WAY better the Okada. Our recent Okada stay suddenly felt cheap!
Stayed in August 2023
Reviewed: 7 August 2023
Jerry
Philippinesroom is a bit dark for me. hard if you plan to read.
the room is very spacious and the bed is very comfortable, specially the sheetings. aircon working very well. water pressure is good and water heater is good.
Stayed in August 2023
Reviewed: 29 July 2023
Don
United KingdomWe rented 3 rooms, it was okay but staff need to improve on how they handle concerns or issues raised by customers.
Stayed in June 2023
Reviewed: 17 July 2023
Mjonsson
IcelandNothing..the weather is unpredictable bcoz we went there July.
The place is cozy ..very near in some attraction like Peoples palace,SkyRanch.
Stayed in July 2023
Reviewed: 15 July 2023
Henrik
DenmarkWi- fi was not so good
Good staff Warm water and bathtub When aircondition stopped Working they did Their best to fix it with no luck so they mover u’s to another room
Stayed in July 2023
Reviewed: 11 July 2023
Christopher
CanadaInternet in the room
Clean and tidy and quite
Stayed in July 2023
Reviewed: 10 July 2023
Noelle
PhilippinesThere was no bath tub and their pictures in booking.com had bath tub. The tv was not working. The pool was separated from the hotel and with no one guarding so I feel even non hotel guests can use it
The bed and pillows were great. The location was great as well
Stayed in July 2023
Reviewed: 9 July 2023
Leeleth
Abkhazia, GeorgiaNo hair dryer. Poor both wifi and data connection.
Great location. Nice and wide room. It comes also with a bath tub. Quiet and relaxing place to stay. And has a pool
Stayed in July 2023
Reviewed: 5 July 2023
Minerva
GermanyVery clean and cozy.
Our room 301..
Stayed in June 2023
Reviewed: 26 June 2023
Anndy
PhilippinesWiFi needs improvement. Bathroom needs some maintenance as the tub keeps on leaking even when not in use. Hope to see more offers for their in house meals. During our stay, only breakfast was available.
Hotel staff gave excellent customer service. 🥰 I would like to commend Russelle, Diane, Marvin and Fredo for making our stay very comfortable and relaxing. Location is great! Near Starbucks, McDonald's, Puregold grocery, Rotunda. Along the highway so you can hail a trike or a bokyu if you don't feel like driving 😅 Bedding and linens were clean and super comfy 😴
Stayed in June 2023
Reviewed: 3 June 2023
Jasmin
PhilippinesPool a bit far from the hotel. Please extend yiur cancellation date. Since the room is big please accomidate 2 children and 3 adults to stay.
Room is very big . Staff is good.
Stayed in May 2023
Reviewed: 23 May 2023
Mary
PhilippinesNo telco signal. Internet is so bad. We cannot connect because it didn't reach our room. We thought we can relax there. No Netflix. Cable connection is unstable.
Room is fine. It's clean. Staff are very accommodating.
Stayed in May 2023
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