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  5. Reviews of Lugano Bed and Breakfast

Reviews of Lugano Bed and Breakfast This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

San Vicente, Cagayan, 3514 Santa Ana, Philippines

#1 of 2 hotels in Santa Ana

Guests' Choice

Review score

Based on 31 B&B reviews

8.2

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.8

  • Location

    8.5

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    2.5

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Showing 1 – 25

  • Reviewed: 10 May 2024

    8.0
    Lugano Evaluation
    • Business trip
    • People with friends
    • Family Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Water supply

    Courteousness of staff

    Stayed in May 2024

  • Reviewed: 28 February 2024

    8.0
    Very good
    • Family with young children
    • Family Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Just that it was quite expensive.

    Big room, hot water in shower appreciated. Lovely breakfast included. Very strong WiFi. Easy to walk to boat pier and organise a boat to the island (set prices per boat, around 1500 return to Punta Verde). Bear in mind you'll pay a compulsory guide fee also on the island (450 min).

    Stayed in February 2024

  • Reviewed: 5 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room with Mountain View
    • Stayed 1 night

    Very helpful staff

    Stayed in December 2023

  • Reviewed: 1 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was limited

    The place was clean and near the port

    Stayed in December 2023

  • Reviewed: 23 December 2023

    8.0
    The staff really makes you feel welcome and at home
    • Leisure trip
    • Couple
    • Family Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    There aren't any listed prices. So I was quoted 45P a kilo for laundry, but I was charged 50P. Also, when I needed to book another night, because we were stuck there, I could no longer find their listings on Booking or Agoda, yet there were plenty of rooms available. They would not honor the booking.com rate, but would give me a price in between what was on booking and their unadvertised rate. While I enjoyed my stay there, this part kind of put a wrinkle in it.

    The staff there were amazing! We were kind of stuck there as our plans to go to Palaui Island were washed away by the rain, we had to make the most of it there. Shout out to Efren, who was so helpful with all of our requests, getting a boatman to come talk to us, serving as our translator with him, and answering any question we had. Also to Alvin who was our chef and remembered a conversation we had in the beginning about being vegetarian and the dishes I liked, he made those dishes ☺️. It was good, home cooked Filipino food 🤤😋 Very grateful for them and their hospitality. As a B&B it doesn't have any modern amenities, but you can sleep comfortably there. It's nearby the port as well if you're looking to go to Palaui Island

    Stayed in December 2023

  • Reviewed: 9 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    The WiFi is not available. Technical problem.

    I like how family friendly and refreshing the place was. The place was very neat and clean. We really felt at home. The bonus part is that, we really felt safe because the naval base was very close to us. Also, the staff and the owners are very kind and approachable. It's very easy to talk to them and ask queries when you have one. We're really looking forward to our next booking in this place.

    Stayed in July 2023

  • Reviewed: 15 May 2023

    8.0
    awesome!
    • Leisure trip
    • Family with young children
    • Family Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    wifi was under repair otherwise it was perfect

    the staff are accommodating and friendly

    Stayed in April 2023

  • Reviewed: 10 April 2023

    9.0
    awesome stay, recommended if going to Palaui. thank you sir Arvin and to your sister too and staff. You were all so kind
    • Leisure trip
    • Family with young children
    • Family Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    none

    the owners and staff were very helpful and welcoming. the bed and breakfast is clean with clean white beddings and sheets. the toilet and bath also was clean with no problem for hot or cold water in the faucet and shower; the place is a walking distance to the port for boats to hop in for their island tours. The owner made sure we rode the boat going to Palaui islands. thanks so much.

    Stayed in April 2023

  • Reviewed: 12 January 2023

    7.0
    Nice B&B
    • Leisure trip
    • Family with young children
    • Family Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    No staff available in the front desk after 6 pm

    The staff are all polite...

    Stayed in December 2022

  • Reviewed: 6 November 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Water was run out when we about to checked out

    Location near port, room is clean

    Stayed in November 2022

  • Reviewed: 15 August 2022

    7.0
    NOT a beachfront property but affordable & GOOD for family overniteS. The AC works.
    • Leisure trip
    • Family with young children
    • Family Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The property is only GOOD if you DON'T mind being awayfrom the beach but we are ALWAYS at Country Inn hanging out at the beach & for lunch & dinner. Wi-Fi is "sp0t based."

    Location is away from noise. Proximity to port area for island hopping. Clean food at breakfast.

    Stayed in August 2022

  • Reviewed: 11 August 2022

    7.0
    Beach trip
    • Leisure trip
    • Family with young children
    • Family Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    No WiFi (contrary to description), breakfast over an hour late. No direct access to the beach, is necessary to drive to a resort down the coast

    Comfortable beds, air conditioned, very clean, easy to find.

    Stayed in August 2022

  • Reviewed: 20 May 2022

    7.0
    Lugano is fairly fine.
    • Leisure trip
    • Family with young children
    • Family Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Meal that was served wasn't like what were expecting, considering the cost we pay per night (which includes breakfast were we thought it would be a buffet type but it is not).

    The staff are welcoming and accommodating.

    Stayed in May 2022

  • Reviewed: 30 January 2023

    10
    excellent
    • Leisure trip
    • Couple
    • Family Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    none

    cleanliness

    Stayed in January 2023

  • Reviewed: 11 October 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room with Garden View
    • Stayed 1 night

    Very much recommended! it felt like we were at home.. The management that night aloud us to use their hallway as a proper drinking area since it was late to go out. Much safer inside the compound and of course respectfully as guest we put everything back in order. It gave us a good impression of how much they value their customers NEEDS. I would go back again in two years! MERCI!

    Stayed in September 2022

  • Reviewed: 5 August 2022

    10
    Just perfect place in all forms ❤️
    • Leisure trip
    • Family with young children
    • Family Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely nothing!

    perfect location, 5 min up to the port and 5 min down to stores. eat at Frends!! Go Island hopping at Palaui! its a paradise! Clean room, perfect bed, ac, good breakfast, very friendly staff! could not be more happy ❤️

    Stayed in August 2022

  • Reviewed: 23 May 2022

    10
    Service and location are two thumbs up
    • Leisure trip
    • Group
    • Family Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The warmth and the service are excellent. The location to island hopping is perfect.

    Stayed in May 2022

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Business trip
    • People with friends
    • Family Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 2 November 2023

    7.0
    It served our purpose. We stayed overnight. They offered basic accomodation. Room was clean and quite.Thanks to Alvin, H
    • Leisure trip
    • Couple
    • Family Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 28 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 7 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room with Mountain View
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 2 May 2023

    7.0
    The room is clean, the staff were fine as well.
    • Leisure trip
    • Family with young children
    • Family Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 22 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 10 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

Showing 1 – 25

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