Amazing. Beautiful experience.

Stayed in April 2024

A lot of ants in the room

Stayed in April 2024

gorgeous villa, friendly and attentive staff, and you really can’t beat the experience for the price !

Stayed in March 2024

Very good hotel service, everyone is extremely nice and helpful. Very spacious villas, peace and quiet everywhere. WiFi is very good, but you may have problems with the SIM card range. We extended our stay for another two nights.

Stayed in April 2024

Areas for Improvement: Operational Challenges: Our stay was significantly affected by a series of operational issues. The most distressing was the air conditioning in our room not working for the first five days. Despite our repeated complaints, the response from management was disappointing, forcing us to seek accommodation elsewhere. Plumbing and Water Supply Issues: The resort's plumbing and water supply were unreliable, with frequent disruptions and toilets that continuously ran. These issues detracted from our comfort and overall experience. Lack of Communication Regarding Beach Closure: The closure of the beach, one of the anticipated highlights of our stay, was not communicated beforehand. This lack of transparency was disappointing and impacted our stay negatively. Management's Attitude: While the staff went above and beyond to ensure our stay was as comfortable as possible, it seemed the resort's management was less inclined to address the operational issues we faced. This discrepancy between the efforts of the staff and the apparent disinterest of the management was a notable concern. In conclusion, while Mandala Spa & Resort Villas offers a beautiful setting and exceptional staff that significantly enhance the guest experience, it is crucial for the management to address the operational challenges to ensure that all guests enjoy a uniformly positive experience.

Positive Aspects: Exceptional Staff: The most significant asset of Mandala Spa & Resort Villas is its staff. Their unparalleled dedication and kindness make a substantial positive impact on the guest experience. The warmth and professionalism exhibited by every team member we interacted with truly set this resort apart, highlighting a strong commitment to guest satisfaction. Superb Location: The resort boasts an enviable location that potentially ranks it among the top accommodations on the island. Its setting offers guests a unique blend of tranquility and beauty, making it an ideal retreat for those seeking a serene getaway. Outstanding Spa Facility: The spa at Mandala is a standout feature, offering a wide range of treatments designed to rejuvenate and relax. This facility enhances the overall appeal of the resort, emphasizing wellness and relaxation as core experiences for guests.

Stayed in March 2024

They don't have direct access to the beach that you have to go out of the resort and take few walks going to the beach. The staff missed to refill my water and coffee on the second day but they made it up to me on the 3rd day.

The place is so serene. It's the most quiet part of Boracay.

Stayed in March 2024

Staff were 10/10

Stayed in February 2024

Staff was friendly but bit unnatural and want to make you pay for everything. We were even accused of taking away mozzie spray. Really?? Massage prices are more than double from what you pay elsewhere on the island at very decent respectable places.

The villa's are superb, with spacious out- and indoor bathroom. The resort is calm and lots of green. Not even 5 mins away from the beach.

Stayed in March 2024

Breakfast is quite expensive if it’s not included in your booking. No pool, no beach access, (we knew this when booking, will not be downgrading rating for that) and only 10-15metres from local housing behind tall bamboo fences and some greenery ( which isn’t a problem until there’s karaoke at 11pm! The hotel looked into this, it was birthday party and a one-off, so actually fine. Again, not the property at fault, but there is a lot of wind at night on Boracay island, which means that if you are unlikely, large branches etc will fall on your hut roof and wake you up! Only noting this as it happened on the other 2 nights we were there.

Stunning property all over. From the lovely long, lit entrance to the huge private huts and outside showers. The staff are all incredibly friendly and helpful, the rooms are spotless and cleaned everyday, the resort is beautiful - to be expected for the price you’re paying.

Stayed in March 2024

No block out curtains, as the windows are massive here there was no way to block out the light coming in. Eye mask is an absolute must for light sleepers. The mattress was comfy but we both found that the pillows were very firm and we both got stiff necks and had restless sleeps, we did ask for softer pillows but none were available. The water pressure was weird. The toilet kept making the noise you get when the toilet isn’t properly flushed. No actual hot water for bath, it was constantly Luke warm, was fine for the shower but the bath disappointed. The site tuk tuk is not free, one way only. The restaurant food was average but there was some stand out dishes, yellow curry, Mandala Spa breakfast and the chicken salad was delicious.

We stayed in Villa 10. The room was fantastic and the view we had was great. We got to see the sunset and beach. The decor really did give us a sense of privacy and honeymoon vibes and was beautifully decorated with flowers! The music was legit played almost the entire time we were in our villa, this absolutely gave a sense of serenity and peace. This is the best place to relax and unwind! The birds and wildlife around the villa definitely gave the forest isolation atmosphere. The massage was fantastic! The day spa was so beautiful and I wish we had not had massages in room. Mozzie spray was also provided but we never had any issues with them. Location is great, not too far to Boracay main beach.

Stayed in March 2024

Not necessarily the property’s fault, but the airport pickup was a confusing. There are quite a few public transport operators who have relationships with the hotels, so there is a chance of you going with the wrong transport if you aren’t paying attention. The property was gracious about it all!

Absolutely stunning property! The photos don’t do it justice at all. The rooms are large and gorgeous, the outdoor shower is fun and if you appreciate a good tub, then this is the place for you. The spa was also otherworldly and the staff could not do enough to make you comfortable.

Stayed in March 2024

LOVED the property and the staff tremendously, and the land on the hill, tucked away in the trees was beautiful. Only reason why I deducted here at all is due to the noise from development that seems to be going on just next door. It wasn’t too terrible, & wouldn’t deter me in the slightest from returning… and also just seems to be happening island wide. And, my villa just happened to be located rt on the edge of the property But it did, very occasionally, burst the bubble

Stayed in February 2024

Nothing

Genuinely one of the nicest hotels I’ve ever stayed in. Service, food and spa were first class.

Stayed in February 2024

There are no amenities. Would be great if there will be a pool.

The property is quiet and if you want to have a relaxing holiday, this is the best place.

Stayed in December 2023

No hot water in shower.

Feels like you are in Bali. Very quiet. Spacious villa. Amazing bathroom. Amazing spa.

Stayed in February 2024

Did not have a pool on the property

Beautifully Styled Villas with woodwork surrounded by lush green plantations. The food they served was sumptuous well presented and very courteous staff.

Stayed in January 2024

The faucets were a little inconvenient to use. They spray for the bidet was leaking.

The entire property was serene, the room was very spacious and bright

Stayed in February 2024

Location

Stayed in January 2024

I super liked everything!

This is really the best hotel in Boracay I've ever stayed at! Seriously the room is huge and is so peaceful that I had perfect relaxation during my stay. They've set up an epsom bath for me in the tub and gosh it was so relaxing with the facial mist the flowers the cold towel it was so perfect! They also set up for me a full massage package in my room the massage was so good I was half asleep the whole time. I super love the outdoor shower I just can't believe how nice the whole place is. All guests know how to keep the whole area peaceful and calm you won't hear any loud noise from the other villas. The breakfast here was so good you can have them in your room while enjoying the garden view from the spacious balcony. The staff here really are the best in Boracay. They are so nice, attentive, polite, all well trained in hospitality. In terms of location, I'd say I don't mind the short walk to the beach in Station 3 since the moment you reach the beach you're already at the best swimming spot in Station 3. The depth of the water is so perfect, the sand so fine, and it's not as crowded as the swimming areas in Stations 2 and 1. I always enjoyed walking from the beach to Mandala as you will instantly feel the calm coming from the busy scene in Station 2 as you entered the street leading up to the resort. You can be partying loud at the bars in Station 2 and in 10 minutes you'll find peace and calm walking back to the resort. Despite having your own villa, the wifi worked perfectly and you can easily order food or drinks from their restaurant using the phone beside your bed.

Stayed in December 2023

there were some renovations in progress that the place needed and that the villa we were staying at required

equal balance style and comfort, with incredible world class hospitality. the spa is one of the best i’ve been to with a seemingly endless array of choices. this was the getaway i was looking for.

Stayed in November 2023

Some small details could be improved - things like small holes in the sheets, poor quality coffee in the rooms (no tea) and only tea/coffee OR juice offered at breakfast brought down the overall feel of the place.

The location is nice - in a quieter area but still super close to the beach and main mall areas. The rooms are also pleasant, spacious and have a lot of character. The staff are friendly and helpful. The spa treatments were of great quality and to be highly recommended.

Stayed in December 2023

The breakfast was a little bit limited, but that's me being picky. Nothing to complain about..

The resort was out of the way of the crowds, very serene and peaceful. All the staff were courteous ,polite and very helpful. Everything was done to a high standard and with care.

Stayed in December 2023

excellent place for a few days relaxing, everything is perfect here, you need just relax and enjoy the beauty around and local wonderful ambience. for sure will return again to Villa no. 10

Stayed in December 2023

Nothing- although a pool would have been the icing on the cake!

It was beautiful. The room was stunning and very comfortable. The Spa treatments are a must and was outstanding. Staff were also extremely helpful.

Stayed in December 2023